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Greenway Kia West

Orlando, FL

Overview
Employees
Reviews
Vehicles
4.4
4,668 Reviews
At Greenway Kia West, we focus on making car buying and servicing simple, transparent, and stress-free. Our team takes a consultative approach so you can get real answers, explore the right options, and move at your pace. We offer a full Kia lineup plus a wide selection of quality pre-owned vehicles, along with on-site financing solutions to fit a variety of budgets and credit situations. After the sale, our service department is here to help you protect your investment with factory-trained technicians, genuine Kia parts, and a commitment to clear communication. Whether you are shopping for your next vehicle or stopping in for maintenance, our goal is the same: treat you with respect, earn your trust, and make it easy to do business with us.
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3407 West Colonial Dr

Orlando, FL

32808

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Showing 4,668 reviews

March 14, 2026

It was good I just wish I didn't have to wait so long for service to be completed More

by kelma.flores
Recommend Dealer
Yes
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for the four-star rating. We are glad to hear your experience was good, though we understand your frustration regarding the wait time for your vehicle's maintenance. We aim to provide efficient care for our guests in Orlando and Winter Garden, and we appreciate your patience. We look forward to seeing you again for your next visit. Mark Foster Service Manager

March 13, 2026

This dealership is my service center of choice. The facility is clean, services are done on time and customer service is top-notch. More

by Kevin B.
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for your review and for making our facility your service center of choice. We are proud to provide top-notch customer service and ensuring maintenance is completed on time for our guests in Orlando and Winter Garden. It is great to hear you enjoyed our clean environment. We look forward to seeing you again for your next visit to Greenway Kia West. Mark Foster Service Manager

March 13, 2026

I arrived early. They got me in and out early. Also did software update. Great experience for 1st service of new car More

by ronscali
Recommend Dealer
Yes
Employees Worked With
idk- Tony was Service Advisor
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your great experience at Greenway Kia West. We are pleased to hear that we could get you in and out early for the first service of your new car in Orlando and Winter Garden. It is our goal to provide efficient maintenance, including necessary software updates, for our guests. We look forward to seeing you again for your next visit. Mark Foster Service Manager

March 13, 2026

Excellent customer service excellent time management thank you to Daniel! Excellent customer service, excellent time management, thank you to Daniel! More

by shanmarieej
Recommend Dealer
Yes
Employees Worked With
Mac Cumbur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mac Cumbur
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are proud to provide excellent customer service and efficient time management for our guests in Orlando and Winter Garden. I will be sure to share your praise with Daniel for his hard work during your visit. We look forward to seeing you again for your next visit. Anas Lazaar General Manager

March 13, 2026

Brian Jones went above and beyond to make sure everything was good. I was very happy with the service as always More

by cemediva1
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Jones
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are proud to provide excellent customer service for our guests in Orlando and Winter Garden. I will be sure to share your praise with Brian Jones for going above and beyond to ensure you were happy with your visit. We look forward to seeing you again for your next service. Mark Foster Service Manager

March 13, 2026

AMAzINg 67 GREAt Tony and Brian are great! Gabriel is amazing All staff is good More

by GRAY.DAWN0
Recommend Dealer
Yes
Employees Worked With
Ton
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are proud to provide excellent customer service for our guests in Orlando and Winter Garden. I will be sure to share your praise with Tony, Brian, and Gabriel for being amazing during your visit. We look forward to seeing you again for your next service. Mark Foster Service Manager

March 13, 2026

The finance receptionist needs some training on communication skills. The sales people were great . Took way too long to get the cash sale done More

by timseymour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Hernandez Bonano
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Mar 14, 2026 -

Greenway Kia West responded

I am sorry to hear about the frustrations you experienced with the length of time it took to complete your cash sale. We aim to provide an efficient and professional process for all our guests, and it is clear we fell short of that standard during your visit. Your feedback regarding the communication skills of our staff is important, and I would like the opportunity to address this with the team involved to ensure we improve. Please visit the dealership or call and ask for me so we can discuss this further. Anas Lazaar General Manager

March 12, 2026

He was very pleasant with our interactions, and worked with me on what my desires were with the budget I wanted to say within. I'm overall very satisfied with the service and my new car. More

by TashaSuddy
Recommend Dealer
Yes
Employees Worked With
Elijah
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your experience at Greenway Kia West. We are thrilled to hear that you are overall very satisfied with your new car and the service you received in Orlando. We take pride in working with our guests to find the right vehicle while staying within their desired budget. We look forward to seeing you again in Winter Garden for your next visit. Anas Lazaar General Manager

March 12, 2026

I went in to get my car serviced for a recall. They told me my car was done. I signed the paperwork and left. Later on the next week, I received a call saying that the parts for my repair had arri More

by VLEWIS80
Recommend Dealer
No
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Mar 14, 2026 -

Greenway Kia West responded

I am very sorry to hear about the confusion regarding your recall service and the additional time you had to spend at our facility. Providing clear communication and respecting our guests' time are top priorities, and it is clear we missed the mark in this instance. I would like to look into exactly what happened with your paperwork and parts order to ensure this doesn't happen again. Please reach out to me directly at the dealership so I can personally address your concerns and make things right. Mark Foster Service Manager

March 12, 2026

Very professional and courteous! I had an amazing experience the team was responsive professional and exceeded my expectations! A special thanks to Malcolm for being incredibly knowl More

by Pumlajohnson63
Recommend Dealer
Yes
Employees Worked With
Malcolm Mahogany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Malcolm Mahogany
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Mar 14, 2026 -

Greenway Kia West responded

Thank you for sharing your amazing experience at Greenway Kia West! We are thrilled to hear that our team exceeded your expectations by providing such professional and responsive service. Providing a wide range of options and expert knowledge for our guests in Winter Garden and Clermont is what we strive for every day. I will be sure to give a special thanks to Malcolm Mahogany for his attentive and courteous help with your Hyundai Kona purchase. We look forward to seeing you again! Anas Lazaar General Manager

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