BMW of West Chester - Service Center

I was walked thru every step of the way of what was being done to my car done to my car More

Always a pleasant and complete visit My expectations are not only met but exceeded the majority of the time not only met but exceeded the majority of the time More

The entire team is knowledgeable and professional In how the treat customers Always great service the treat customers Always great service More

Great people in every department. Solid service. This dealership is, on its own, a reason to buy a BMW. Solid service. This dealership is, on its own, a reason to buy a BMW. More

Timely, answered my questions,'treat me with respect and quality vehicle service Did a great job quality vehicle service Did a great job More

Great reception and willingness to help Everyone I met there was willing to help me. The service advisor took his time to explain what is happening and made excellent recommendations about what I should d there was willing to help me. The service advisor took his time to explain what is happening and made excellent recommendations about what I should do to keep me safe on the road More

I always get excellent customer service Bill is attentive in making sure the repairs needed are done correctly in making sure the repairs needed are done correctly More

The problem with my car still persists. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. It is brand new and has a mechanical issue that service did not fix simply because they couldn't 'hear it.' This is unacceptable. More

One of the benefits that I wasn't aware of is not having to worry about getting home in leaving my car for service.The ability to have a Uber take me home and pick me back up to retrieve my car is a definit to worry about getting home in leaving my car for service.The ability to have a Uber take me home and pick me back up to retrieve my car is a definite perk. More

The dealership is Clean, courteous staff and was not pushy in having to do the recommended services. pushy in having to do the recommended services. More