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BMW of West Chester - Service Center

West Chester, PA

4.6
538 Reviews

538 Reviews of BMW of West Chester - Service Center

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June 11, 2024

I would never go to another dealer, especially for service unless Bill left. He is a class act! More

by Dr Pete C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

BMW of West Chester responded

Thank you for your continued endorsement of the professional assistance delivered by Bill from all of us here at BMW of West Chester!

June 10, 2024

Professional, easy to deal with, knowledgable. Willing to discuss needed service, and make suggestions. I have confidence in their advice. More

by JPENNEYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of West Chester responded

We are delighted to hear you continue to be so pleased with the professional and knowledgeable assistance delivered by our service team. Many thanks for choosing BMW of West Chester!

June 10, 2024

Excellent service and they are completly professional. Their showroom is definetly spotless and organized and by far is the best showroom ever More

by cascioelectric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

BMW of West Chester responded

We are delighted to hear Ian made your purchase from a distance the easy experience we always strive for. Many thanks from all of us here at BMW of West Chester!

June 08, 2024

I believe I came in sometime around May 23 to get my tires installed on my BMW M340i, I have to say that every time I go there I have one of the best experiences, hands-down. Joseph izzi Goes far and be More

by hondatyper-00798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert aka bobby
Jun 10, 2024 -

BMW of West Chester responded

Outstanding! We are delighted to hear Joe, Bobby and Anthony have delivered the superior experience we always strive for. Many thanks from all of us here at BMW of West Chester!

June 07, 2024

Howard was great. Howard was responsive. Howard took care of my needs and made sure i was happy Tom Peters More

by PETERST71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for the responsive service experience delivered by Harold. Many thanks for choosing BMW of West Chester!

June 07, 2024

This dealership is very professional and very easy to work with and I highly recommend them! More

by amatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2024

Prices for parts and labor are astronomical. I can't afford to have cars repaired at this service center. More

by STRNGPLKR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of West Chester responded

As consumers ourselves we certainly understand the desire to contain the cost of repairs and maintenance to the most reasonable degree possible. When your service needs require the expertise of our factory trained technicians using genuine BMW parts with a 2 year unlimited mileage warranty we can offer an excellent value for you.

June 06, 2024

We called and they got right on it . .. Excellent and Very Responsive Service!!! Hight Recommended ... More

by georgewhobbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2024 -

BMW of West Chester responded

We are delighted to hear we were able to assist you so efficiently and effectively. Many thanks for choosing BMW of West Chester!

June 03, 2024

Great service. Ontome and regular updates. no unwanted upsell. Very knowledgeable and courteous service team. Easy appointment and loaner provided. More

by cnraghu19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the knowledgeable and courteous performance of our service team. Many thanks from all of us here at BMW of West Chester!

June 01, 2024

BMW of West Chester is an outstanding dealership! My sales team Scott Gately and Kevin Mahoney are the best. Service experience with Bill Cosenza and Rich Well has been terrific. More

by BMW DRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Weller, Kevin Mahoney
Jun 03, 2024 -

BMW of West Chester responded

It is always a team effort here at BMW of West Chester. Thank you for continuing to be a loyal and valued member of our family!