BMW of West Chester - Service Center

I was very satisfied with the whole process from scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 scheduling to finish. Everyone was very professional and respectful. Explained everything clearly and provided updates periodically. 😊 More

Great service as is typical of our service advisor Melissa G. and prompt and effective repairs at a reasonable price. Melissa G. and prompt and effective repairs at a reasonable price. More

All of the staff at BMW of west chester are awesome! Ive never dealt with a better outfit. Ive never dealt with a better outfit. More

Staff, specifically Harold was knowledgeable, courteous and friendly. It was a great experience and I intend to service my vehicle here in the future. and friendly. It was a great experience and I intend to service my vehicle here in the future. More

West Chester BMW has the most knowledgeable and professional service department on the Main Line. professional service department on the Main Line. More

They were able to find the problem with my car both quickly and easily. I appreciated the proactive communication from Heather quickly and easily. I appreciated the proactive communication from Heather More

Both Bill and Chris a great service people. I always receive prompt service and my vehicle is repaired properly. I always receive prompt service and my vehicle is repaired properly. More

Bill was very professional and knowledgeable. He made the service process very pleasant. He is always very helpful and explains things throughly. He made the service process very pleasant. He is always very helpful and explains things throughly. More

The dealership and Bill my service advisor, were exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been t exceptionally professional, courteous, and timely. Bill went beyond any normal expectation of support with my service due to the fact I hadn't been to the dealership in approximately 2 years at work with me on several issues. The service tech provided an exceptional video about the inspection services. The dealership has consistently given me outstanding support in many ways. More

I did not know it was not Otto’s anymore. staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on t staff was polite and helpful. Ease of dropping off and picking up after service. I like the was the technician gives avisual and audia report on the car. I waiting to schedule a loaner and that was fine. More