BMW of West Chester - Service Center
West Chester, PA
713 Reviews of BMW of West Chester - Service Center
Service was excellent, they got me in and out quickly and took care of fixing something I had not mentioned when I set up my appointment online. All very professional. took care of fixing something I had not mentioned when I set up my appointment online. All very professional. More
Always so attentive and knowledgeable. I’d give more stars if I could! Caroline and her communication are second to none! I’d give more stars if I could! Caroline and her communication are second to none! More
Appointment time was good. Everyone took care of everything quickly and easily.good experience. Well run Everyone took care of everything quickly and easily.good experience. Well run More
I love cars and have been to so many dealers in PA, DE and NJ but I've never had anyone who has the best experience and customer service. Also, Otto's BMW is the best dealership in my opinion. I am having and NJ but I've never had anyone who has the best experience and customer service. Also, Otto's BMW is the best dealership in my opinion. I am having my 4th BMW there and I will definitely have another one after plus recommend to friends and families. More
Service advisor always very concise with explanation of the service and future services as qell the service and future services as qell More
Came in for my regular service. Service last just an hour or so. Was very timely and professional. Highly recommend them. Will be back for my future services. Service last just an hour or so. Was very timely and professional. Highly recommend them. Will be back for my future services. More
Excellent service. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. Courteous. Prompt. Helpful sales team and Genius team. Service costs on the high side. More
Responsive. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. Great communications. Scheduling on line is the best I’ve experienced. Quick repairs. Friendly. More
excellent service experience. They took care of an issue quickly and Heather was flexible when having to revise something that wasn’t even her doing!! They took care of an issue quickly and Heather was flexible when having to revise something that wasn’t even her doing!! More
Jay was fantastic to work with. Responsive, professional, friendly. He’s a high recommend and who I will be calling for my next car. Responsive, professional, friendly. He’s a high recommend and who I will be calling for my next car. More