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BMW of West Chester - Service Center

West Chester, PA

4.7
861 Reviews

861 Reviews of BMW of West Chester - Service Center

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May 30, 2025

overall positive experience and staff "I had an absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and More

by MOE1000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
May 30, 2025

Conscientious people, good snacks while you wait, timely completion of work, car wash nice to do. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Advisor Joe was very helpful and professional. He explained everything thoroughly about both cars.when I got there they were prompt in taking my car More

by MDIMARCO4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Wry good service calls with quote, very dependable. Always happy with my service. Keeps you informed More

by JOHNANNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

Got me in for an emergency repair and had the vehicle done in a few hours. More

by fcurran0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025

BMW of W Chester is always a pleasure to work with. They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I More

by etilles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Sales and Service personnel work to ensure customer satisfaction. Setup callbacks and keep customer informed towards resolution of issues. More

by BILL.SWINEHART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Madden
May 26, 2025

Melissa is a great advisor. She communicates well and is professional. Melissa was a timely too. More

by SAHALL11
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Gibson
May 25, 2025

Service is excellent and Bill C. is as good as it gets. Great communication from the minute you arrive until you’re finished. More

by kmgranahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2025

Professional, on-time, and accommodating. Joseph Izzy ensures that service meets customers expectations each time. More

by RCFAULKNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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