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BMW of West Chester
West Chester, PA
3,677 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,321 service reviews
December 05, 2025
Amy was professional and courteous, a pleasure to work with her. The BMW service team is always great! with her. The BMW service team is always great! More
by DBLM1000
Verified Customer
December 05, 2025
It was good. Was a simple service Was on time. It was a simple service. Oil change and inspection Was a simple service Was on time. It was a simple service. Oil change and inspection More
by RAMINDERCHATHA
December 05, 2025
Frank Adinolfi always gives me excellent service He is very knowledgeable and extremely helpful. The service performed by technicians was excellent also. very knowledgeable and extremely helpful. The service performed by technicians was excellent also. More
by donjudd
Employees Worked With
December 04, 2025
Always great service. They were able to fit my inspection in before the end of the month. They were able to fit my inspection in before the end of the month. More
by CFUNKHOUSER
Employees Worked With
December 04, 2025
Always honest about service details and delays when they occur….consistently keep me informed of the process occur….consistently keep me informed of the process More
by PETER.QUINN
Employees Worked With
December 04, 2025
They have the best service department, especially service advisor Bill Cosenza. They make it easy when taking care of your car. advisor Bill Cosenza. They make it easy when taking care of your car. More
by dmgreto
Employees Worked With
December 04, 2025
I've had outstanding service from Joe and the team at BMW of West Chester. They make me feel very valued as a customer and go out their way to make sure I have everything I need when I drop my vehicle off. of West Chester. They make me feel very valued as a customer and go out their way to make sure I have everything I need when I drop my vehicle off. More
by MFB
Employees Worked With
Joe Izzi
December 04, 2025
Excellent communication by service associate and service team. Easy scheduling, auto drop off and pick up. team. Easy scheduling, auto drop off and pick up. More
by mohcdoc
Employees Worked With
