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BMW of West Chester
West Chester, PA
3,836 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,443 service reviews
January 07, 2026
Excellent, easy, communicative. The service was quick and Ian was highly communicative with me about the status of the service. I very much appreciated being able to text. The service was quick and Ian was highly communicative with me about the status of the service. I very much appreciated being able to text. More
by raulreynagalindo
Verified CustomerEmployees Worked With
Ian K
January 06, 2026
Caroline always exceeds expectations. She made sure that everything was explained, the proper work was done, and I was out within the time frame promised. She made sure that everything was explained, the proper work was done, and I was out within the time frame promised. More
by wjohnvandenberg
January 06, 2026
Everything was completed as expected. Frank was helpful and friendly and made certain that all went smoothly. Frank was helpful and friendly and made certain that all went smoothly. More
by ALSETH
Employees Worked With
January 05, 2026
Amy was extremely helpful and friendly. She made all the difference as I was a new customer and had not purchased my vehicle from this dealer. Amy also helped out my Father in Law at very She made all the difference as I was a new customer and had not purchased my vehicle from this dealer. Amy also helped out my Father in Law at very short notice over the Xmas period and that was also very much appreciated. More
by Jferreira9151
Employees Worked With
January 05, 2026
They communicate well and they care. No doubt they went the extra mile to satisfy my concerns. No doubt they went the extra mile to satisfy my concerns. More
by JAMESWITMER
January 05, 2026
Outstanding professionalism and service. Prompt and courteous service and excellent attention to details. Fast and efficient. Prompt and courteous service and excellent attention to details. Fast and efficient. More
by LD_CMREED
January 05, 2026
Perfect as usual. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. Melissa has always been very helpful, she makes the experience perfect. I've said all I'm going to say. More
by josephpshort
January 05, 2026
It was fine. Seemed organized. Explained what was going to happen. Clean, efficient, communication was effective Seemed organized. Explained what was going to happen. Clean, efficient, communication was effective More
by RAHOLL
