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BMW of West Chester - Service Center

West Chester, PA

4.6
819 Reviews

819 Reviews of BMW of West Chester - Service Center

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April 23, 2025

Good service but much delay in getting inspection and emissions done. Amy was very helpful. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hinkle
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Knowledgeable and very considerate of my time. Made sure they had a loaner car ready when I dropped my car off. They are very efficient More

by Maryannkington
Recommend Dealer
Yes
Employees Worked With
Joseph Izzi
April 22, 2025

Great Service and great people. Explain everything clearly and great recommendation for service and purchase of the cars. More

by Edwina Lam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Great dealer with a quality service center. Caroline is very helpful as is all of the employees I have worked with at this dealership More

by djlane16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

All of the staff I came in contact with were HELPFUL, courteous, & responsive. Excellent service. More

by veking904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

Bill and Chris Clayton represent your company exactly how you would want all team members to present your company to your clients and public as a whole More

by NORMANKSTEARNS41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2025

I felt no pressure and the estimate they gave me for how long it would take was accurate. More

by lannpeno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

I received outstanding service during my last service visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to addr More

by jbrac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2025

Joseph Izzi did a great job as always in assisting me with the services needed on my vehicle! More

by Krmurph340
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2025

BMW of West Chester is a first class service center from the time you drive in until you pick up your car. I was given a loaner, had my car PA inspected, recall fixed and oil service. They always send a More

by Lfeathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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