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BMW of West Chester
West Chester, PA
2,936 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,936 reviews
February 29, 2024
Professional. Easy. Beautiful facility. I was very happy with my experience. Felt good about my purchase. Justice is very knowledgeable and helpful. Easy. Beautiful facility. I was very happy with my experience. Felt good about my purchase. Justice is very knowledgeable and helpful. More
by kathyh91
Verified Customer
February 28, 2024
Great attention and service from Joe. The car was ready in the same day Thanks The car was ready in the same day Thanks More
by ferfrp
February 27, 2024
I had a great experience buying my new X5 from Otto’s. I worked with Lauren. Stopped by on short notice and told her exactly what I was looking for. She had me test driving a car within minutes. Negotiati I worked with Lauren. Stopped by on short notice and told her exactly what I was looking for. She had me test driving a car within minutes. Negotiation was easy and I had my new car in my garage 2 days later. Lauren is phenomenal to work with. She’s straight to the point, very responsive, helpful and also funny. I would buy another car from Lauren and Otto’s again. I’m very satisfied with my purchase. More
by mantpierce
Employees Worked With
February 27, 2024
We are very pleased with our dealings with BMW of West Chester. We enjoyed meeting and dealing with Justice Morgano. He was pleasurable and knowlegable Chester. We enjoyed meeting and dealing with Justice Morgano. He was pleasurable and knowlegable More
by pauldwyer336
February 27, 2024
This has been easily the best car buying experience I’ve ever had. Specifically, Ralph Nofsinger went out of his way to accommodate. The car is perfect, the deal was arranged quickly, and the process could ever had. Specifically, Ralph Nofsinger went out of his way to accommodate. The car is perfect, the deal was arranged quickly, and the process could not have been easier. More
by Nick.Novella1
February 27, 2024
Sales department is lacking. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. Rude and unprofessional. I will be taking my business fleet elsewhere due to the sales team. More
by ray.smith
February 26, 2024
The dealership is very clean, well organized, and they got me in and out very quickly. got me in and out very quickly. More
by a blubello
February 24, 2024
Everyone was professional and knowledgeable. Ian was very helpful and we would recommend him to others. Ian was very helpful and we would recommend him to others. More
by mperry40
February 23, 2024
The service department was excellent and I would highly recommend BMW of West Chester. I couldn’t be more satisfied or pleased. recommend BMW of West Chester. I couldn’t be more satisfied or pleased. More
by amaiers
Employees Worked With
