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BMW of West Chester
West Chester, PA
2,723 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,723 reviews
April 22, 2024
Top class service. what you would want when purchasing a luxury car. Highly recommend this dealership. what you would want when purchasing a luxury car. Highly recommend this dealership. More
by christopher.grilli
Verified CustomerEmployees Worked With
April 22, 2024
Great and courteous as always. Staff stands behind their work…clean and efficient as always. Staff stands behind their work…clean and efficient as always. More
by DNADIN
Employees Worked With
April 22, 2024
Very knowledgeable about the vehicles. Expertise in electric. Vehicles and excellent customer service throughout the y. Expertise in electric. Vehicles and excellent customer service throughout the y. More
by pwellsy7
April 22, 2024
Been very happy with my experience at BMW of West Chester. Consistently excellent service. Thank You. Chester. Consistently excellent service. Thank You. More
by rgiberson1974
Employees Worked With
April 20, 2024
Very pleased with the service received from Otto’s. My customer adviser, and the technicians were very helpful, and provided a full report on the work carried out on my vehicle. Thank you. My customer adviser, and the technicians were very helpful, and provided a full report on the work carried out on my vehicle. Thank you. More
by Des
Employees Worked With
Heather
April 19, 2024
Great customer service. Efficient. Quick in and out. Looking out for customer’s interest and needs. Efficient. Quick in and out. Looking out for customer’s interest and needs. More
by DRBDOG
Employees Worked With
April 19, 2024
I have purchased many cars but never has it been this smooth. Ian and Nick were professional, knowledgeable, and efficient. I would recommend them to everyone. smooth. Ian and Nick were professional, knowledgeable, and efficient. I would recommend them to everyone. More
by Sam
April 19, 2024
We’ve leased 2 X2’s and just purchased our 2022 model. The team at Otto’s was helpful. No issues. The team at Otto’s was helpful. No issues. More
by clarksatbirchrun
April 19, 2024
Professional and efficient. . clean location. Professional staff all around.. timely with appointments. Great lounge area, appreciate the refreshments a lot.. . clean location. Professional staff all around.. timely with appointments. Great lounge area, appreciate the refreshments a lot.. More
by PT
Employees Worked With
