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BMW of West Chester

West Chester, PA

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Employees
Reviews
Vehicles
4.8
2,723 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,723 reviews

May 01, 2024

Fast, courteous service. I was kept apprised of the status and length of time for my vehicle's service to be complete. More

by jledmonson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance of our service team. Many thanks for choosing BWM of West Chester!

May 01, 2024

Our experience is aways great. If you really want me to write more than 15 words then won't I be replying More

by evans.bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of West Chester responded

Great to hear you have continued to be so pleased with the performance of our service team. Many thanks again from all of us here at BMW of West Chester!

May 01, 2024

Great organization, Wilmer and Kyle were great during the entire process, Friendly and informative. This is the second vehicle we have gotten from them. More

by rwlangjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of West Chester responded

Thank you for your wonderful compliments for Wilmer and Kyle. We are delighted to hear you have continued to be so pleased with the performance of our team here at BMW of West Chester!

May 01, 2024

It was quick and efficient 1 year service and inspection with emission test performed . YesSir More

by brian_hartnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the efficient performance of our service team here at BMW of West Chester!

May 01, 2024

Phil is amazing! I will come back to that dealership just because of him! Phil was kind, ptient, and undersfranding! More

by Amanda12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Milewski
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May 02, 2024 -

BMW of West Chester responded

We are delighted to hear you were so pleased with the purchase experience delivered by Phil. Many thanks for choosing BMW of West Chester!

May 01, 2024

I have always received excellent service and workmanship from West Chester BMW, formerly Otto’s! More

by DONNA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

BMW of West Chester responded

We are delighted to hear you have continued to be so pleased with the performance of our service team here at BMW of West Chester!

April 27, 2024

Such a pleasure to do business with this dealership. As a female buyer, I have often had trouble with salesmen telling me to "go get my husband when I want to buy" and to calling me "little lady" T More

by NBRYNES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Nofsinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

BMW of West Chester responded

We are truly gratified to hear you were so pleased with the professional and stress free purchase experience delivered by Ralph. Many thanks from all of us here at BMW of West Chester!

April 27, 2024

I'm new to the BMW family. Lauren Snyder sold me an X5. She was low pressure and made my car purchase experience stress free and fun! More

by MelindaDoyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

BMW of West Chester responded

We are delighted to hear Lauren was able to make you first BMW purchase experience such a delight!. Many thanks from all of us here at BMW of West Chester!

April 26, 2024

Harold is the best service advisor there is. He is extremely knowledgeable and is the ultimate in customer satisfaction More

by stacyesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Harris
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Apr 29, 2024 -

BMW of West Chester responded

We are thrilled to hear you have been so pleased with the knowledgeable service assistance delivered by Harold. Many thanks for choosing BMW of West Chester!

April 26, 2024

Melissa is always friendly and professional, we know she gets us an appointment in as timely a manor as she can More

by laruesre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

BMW of West Chester responded

We are delighted to hear you have been so pleased with the timely assistance delivered by Melissa. Many thanks from all of us here at BMW of West Chester!

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