Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,012 reviews
Verified Customer
May 28, 2025
Got me in for an emergency repair and had the vehicle done in a few hours. done in a few hours. More
by fcurran0
Employees Worked With
May 28, 2025
Fantastic experience! !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience !! Wilmer/Justice and Nick were all Phenomenal! Highly recommend their services and the Ottos Experience More
by Nick@iupllc.com
May 27, 2025
BMW of W Chester is always a pleasure to work with. They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I They are accommodating with schedules, finish their work on a timely basis, and have never tried to charge for work that did not need to be done. I will be going back. More
by etilles
Employees Worked With
May 26, 2025
Sales and Service personnel work to ensure customer satisfaction. Setup callbacks and keep customer informed towards resolution of issues. satisfaction. Setup callbacks and keep customer informed towards resolution of issues. More
by BILL.SWINEHART
May 26, 2025
Melissa is a great advisor. She communicates well and is professional. Melissa was a timely too. She communicates well and is professional. Melissa was a timely too. More
by SAHALL11
May 25, 2025
Service is excellent and Bill C. is as good as it gets. Great communication from the minute you arrive until you’re finished. is as good as it gets. Great communication from the minute you arrive until you’re finished. More
by kmgranahan
Employees Worked With
May 24, 2025
One of the best dealerships I’ve seen, from the people working there, to the way the dealership is designed. Great experience from beginning to delivery of vehicle. working there, to the way the dealership is designed. Great experience from beginning to delivery of vehicle. More
by fdny9598
May 20, 2025
Scott was very knowledgeable, responsive and easy to work with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! with. The whole office made the process very straightforward and everyone I met was genuine. Highly recommend! More
by Egyory
