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BMW of West Chester
West Chester, PA
3,845 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,846 reviews
January 02, 2026
Excellent customer service every time First class and superb, professional service from start to finish superb, professional service from start to finish More
by naive001
Verified Customer
January 02, 2026
Knowledgeable service personnel; Organized repair process; Clean, comfortable waiting facilities; Friendly reminders for routine service process; Clean, comfortable waiting facilities; Friendly reminders for routine service More
by AAABBOTT_19085
Employees Worked With
January 02, 2026
Joe was good. My call went to voicemail which was never returned. I came to pick up vehicle and other staff was not helpful. My call went to voicemail which was never returned. I came to pick up vehicle and other staff was not helpful. More
by scott@herkcenter.net
Employees Worked With
Joe
January 02, 2026
I had an great experience car got in and out same day. Bill was through while explaining other recommendations services. Thanks Bill! Bill was through while explaining other recommendations services. Thanks Bill! More
by RTOSHDE87
January 02, 2026
I have purchased many automobiles in my life and also worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences More
by johnmc3026
January 02, 2026
Heather is very helpful and always goes the extra mile to make sure i am taken care of. make sure i am taken care of. More
by MDBRADY16
January 02, 2026
I was able to drop off early and Caroline was able to squeeze our car in and get the situation resolved early - was very satisfied with the service! The video from the tech was also well done and informa squeeze our car in and get the situation resolved early - was very satisfied with the service! The video from the tech was also well done and informative! More
by KLYZ345
January 01, 2026
I purchased a pre-owned BMW and Justice was extremely helpful throughout the process. I was an out of state buyer and did not see the car in person before purchasing. Justice answered all of my questions helpful throughout the process. I was an out of state buyer and did not see the car in person before purchasing. Justice answered all of my questions, communication was great, and the car was even better than I expected it to be on delivery day. Would not hesitate to purchase again! More
by stefmueller26
Employees Worked With
