BMW of West Chester

BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand The staff is courteous and explains what is going on with my car in words I can understand More

Friendly, knowledgeable, professional team from the minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine what I what I was looking for being new to the bmw world. She offered excellent advice to help me narrow down the vehicle and Features to suited to my search. She is patient and provided a low pressure environment which made my experience really positive and stress free. She is swift in her communication, and listens to her clients. She is a joy to be around, I had a great experience. I would work with Lauren again when I am ready for my next car and highly recommend her to anyone. More

Scott was very helpful and knowledgeable about both the electric and hybrid. He was very friendly and pleasant. I have been buying cars for quite awhile and Scott was the first to make the experience pos electric and hybrid. He was very friendly and pleasant. I have been buying cars for quite awhile and Scott was the first to make the experience positive. More

The dealership is pretty close to where I live. Staff is friendly and knowledgeable though I would have liked the to figure out how to replace my windshield which was damaged three hours or less af Staff is friendly and knowledgeable though I would have liked the to figure out how to replace my windshield which was damaged three hours or less after I left the dealership with the new car. More

John was patient and very helpful in narrowing down my choices. I felt welcomed from the minute I walked into the dealership. I didn’t feel any pressure to buy. choices. I felt welcomed from the minute I walked into the dealership. I didn’t feel any pressure to buy. More

I think the person that worked on my car did a great job. I’m very pleased with it. I’m very pleased with it. More

We were warmly greeted when we walked into the West Chester BMW showroom without an appointment, and were quickly introduced to Scott Gately, our sales associate. He talked to both my husband and me fo Chester BMW showroom without an appointment, and were quickly introduced to Scott Gately, our sales associate. He talked to both my husband and me for several minutes to determine what we wanted in a car, and did not waste time trying to talk us into something we did not want. He showed us one car,we test drove it, and bought it! Nick,the money guy, and Rachel, the Genius, were very helpful and knowledgeable. Every person we met in the agency treated us with kindness and respect, and knew their jobs well. We were aware of BMW automotive excellence; I believe people like Scott, Nick, and Rachel are an essential component of that excellence. More

The dealership & the employees were very welcoming. There was plenty of inventory for the type of vehicle I was interested in. There was plenty of inventory for the type of vehicle I was interested in. More

This was such a great experience! I came into the dealership close to closing time and Robert still took the time to help me. Never once making me feel rushed or a burden even after c I came into the dealership close to closing time and Robert still took the time to help me. Never once making me feel rushed or a burden even after closing. I can’t say how grateful I am for the wonderful service! More

Melissa Gibson was a pleasure to work with, she's welcoming and knowledgeable. The dealership was clean, there were plenty of complementary snacks and beverages available to customers. The wait area welcoming and knowledgeable. The dealership was clean, there were plenty of complementary snacks and beverages available to customers. The wait area was conducive to those who can work remotely while waiting for the service to complete, this is a big plus. I highly appreciate the text updates on the status of the service being performed. I came in for inspection, they even texted me a link to a video of the inspection with the technician narrating the findings. This dealership won my business. More