Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,710 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,710 reviews
July 11, 2024
Very smooth process. From beginning to end. Very pleased. Highly recommend this dealership to any buyer. From beginning to end. Very pleased. Highly recommend this dealership to any buyer. More
by a.mccloksey98
Verified Customer
July 10, 2024
Scott was extremely knowledgeable and answered the dumb questions too. They provided multiple choices for financing and it was a fast, easy and smooth process. questions too. They provided multiple choices for financing and it was a fast, easy and smooth process. More
by Mikeemccabe
July 10, 2024
MY CLIENT ADVISOR -LAUREN SNYDER WAS ABSOLUTELY FANTASTIC! SHE WAS EXTREMELEY KNOWLEDGABLE ABIUT THE VEHICLE THAT I PURCHASED AND WAS AN ABSOLUTE PLEASURE TO WORK WITH THROUGHOUT THE SALES PROCES FANTASTIC! SHE WAS EXTREMELEY KNOWLEDGABLE ABIUT THE VEHICLE THAT I PURCHASED AND WAS AN ABSOLUTE PLEASURE TO WORK WITH THROUGHOUT THE SALES PROCESS. I WILL DEFINATELY WORK WITH LAUREN AGAIN ON MY NEXT VEHICLE PURCHASE. SHE IS THE BEST! More
by Carlrodriguez1976
Employees Worked With
July 09, 2024
Jay was fantastic to work with. Responsive, professional, friendly. He’s a high recommend and who I will be calling for my next car. Responsive, professional, friendly. He’s a high recommend and who I will be calling for my next car. More
by c_j0
Employees Worked With
July 05, 2024
Really enjoying the X5! The guys at BMW of West Chester were great and it was a really seamless experience. Special shout out to Kyle, Phil and Nick for exceptional service! The guys at BMW of West Chester were great and it was a really seamless experience. Special shout out to Kyle, Phil and Nick for exceptional service! Would highly recommend this dealership to anyone interested in a luxury car experience. Highly knowledgeable and responsive staff… first class all the way! More
by George Siter
July 05, 2024
My tire had a bubble so needed replacement. I was able to get an appointment in relatively short time if I waited at the dealer for the work to be done. Total time waiting was about 2 hours d I was able to get an appointment in relatively short time if I waited at the dealer for the work to be done. Total time waiting was about 2 hours during which I got lots of paperwork done! Tire was under warranty, tire was replaced, I now am driving on 4 safe tires in my safe BMW. More
by Olivia and Ernie's mom
Employees Worked With
July 03, 2024
Awesome experience in delivery. First class all the way! It was great working with Scott, he was very responsive to my questions. Really enjoying my new BMW. First class all the way! It was great working with Scott, he was very responsive to my questions. Really enjoying my new BMW. More
by robert.j.panaro
Employees Worked With
June 30, 2024
Heather is knowledgeable and courteous. The dealership has a very comfortable waiting room. Always professional service. The dealership has a very comfortable waiting room. Always professional service. More
by deborahglenn
