Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,091 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,091 reviews
July 04, 2025
The dealership is kept very clean and is welcoming. Keep it up ! Ian Martin was our Sales person and he did an awesome job! Thank you Ian !! He is a great resource and has a very good personality. Keep it up ! Ian Martin was our Sales person and he did an awesome job! Thank you Ian !! He is a great resource and has a very good personality. He understands the needs and works with customers with patience and helps them to make informed decisions. Wishing him many more successes !! More
by Ravi
Verified CustomerEmployees Worked With
July 03, 2025
I’m a customer of Justice for the last 20 years. He really takes time with his customers and makes sure we are satisfied with the product he offers. Service department employees are there for year He really takes time with his customers and makes sure we are satisfied with the product he offers. Service department employees are there for years which make the customer confident on their ability to perform their duties. More
by NAHIRLOYOLA
July 03, 2025
Caroline is the best. Very responsive and easy to work with. Looking forward to working together again. Very responsive and easy to work with. Looking forward to working together again. More
by Harold Hepler
Employees Worked With
July 02, 2025
Heather was great to work with. She kept me informed at all times of the status of the service. Nice work! She kept me informed at all times of the status of the service. Nice work! More
by Munish
Employees Worked With
July 01, 2025
Great service, fast and friendly staff. Shopped around a few places and found my best price here. Shopped around a few places and found my best price here. More
by Taylor Reitz
Employees Worked With
July 01, 2025
Heather was very helpful and efficient . She has very good knowledge of the working processes and was able fo help me with resolving my car isssie . She has very good knowledge of the working processes and was able fo help me with resolving my car isssie . More
by Sim
Employees Worked With
July 01, 2025
I just bought my third car and they always been very professional very knowledgeable especially Robert. He is great. professional very knowledgeable especially Robert. He is great. More
by johndonovan3213
July 01, 2025
Caroline Combs did a very good job attempting to resolve all issues and keeping me updated. all issues and keeping me updated. More
by RAMAYS13
Employees Worked With
July 01, 2025
This was the best car buying experience I've ever had. Robert is exceptional at customer service. He was fair, honest and took time to address all my questions. I would highly recommend to anyone to work Robert is exceptional at customer service. He was fair, honest and took time to address all my questions. I would highly recommend to anyone to work with him on their next car purchase. More
by vgarzarella
June 30, 2025
Hello , i have been buying b m w from jay Miller for over fifteen years, it is always a pleasure to work with him,. fifteen years, it is always a pleasure to work with him,. More
by edwcjt01
