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BMW of West Chester
West Chester, PA
2,959 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,959 reviews
May 01, 2025
She was informative and courteous Tele in the loop even though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your d though it took 10 days to get all the repair order complete. Her access was always timely, responsive and polite. She is a very good asset for your dealership. More
by ESTEGER
Verified CustomerEmployees Worked With
April 30, 2025
Good customer service and inspection was outstanding because they found that I needed additional repairs thanks because they found that I needed additional repairs thanks More
by dashon1125
Employees Worked With
April 30, 2025
Highly recommend Scott Gately and BMW of West Chester! Excellent car buying experience! Scott was readily available for test drives, to go over pros/cons of each car and finances in detail. Delivery was p Excellent car buying experience! Scott was readily available for test drives, to go over pros/cons of each car and finances in detail. Delivery was perfect and Scott explained all of the tech easily and helped me set up the my BMW app quickly and painlessly. All in all, a great experience from start to finish. More
by gmeis
Employees Worked With
April 30, 2025
Recently stopped in looking for a used BMW for my son and had the pleasure of meeting and working with Anthony. From the beginning we were made to feel welcomed by him and the rest of the staff. He pr had the pleasure of meeting and working with Anthony. From the beginning we were made to feel welcomed by him and the rest of the staff. He provided all of the information that we needed and worked with us to secure the perfect vehicle. Anthony’s services went above and beyond expectations and he gladly guided us through each step with a smile. We are very pleased with the vehicle and we would highly recommend anyone interested in owning a luxury vehicle to stop by and see Anthony and the team of West Chester BMW! More
by mij2006
April 30, 2025
Friendly efficient service Able to address all maintenance needs of my vehicle in a timely way maintenance needs of my vehicle in a timely way More
by NEYGUYS
April 29, 2025
Great service and attention to detail . The overall experience was very good Justin ensured a seamless process The overall experience was very good Justin ensured a seamless process More
by SHANE62
Employees Worked With
April 29, 2025
This is the second car purchased from Justice, it's comforting to see a familiar face over the years. Justice was very professional and knowledgeable of the new products. comforting to see a familiar face over the years. Justice was very professional and knowledgeable of the new products. More
by Ber0024
Employees Worked With
April 28, 2025
Fast efficient pleasant. Car returned looking new. Will continue doing business with BMW of West Chester. Car returned looking new. Will continue doing business with BMW of West Chester. More
by DRBDOG
April 25, 2025
Very helpful employees that are very considerate of customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. customer's time. I appreciated that Heather offered an Uber ride to help facilitating the pick up of my car. More
by STARRBARR12
