Back

BMW of West Chester

West Chester, PA

4.8
2,694 Reviews
Contact Dealership

1275 Wilmington Pike

West Chester, PA

19382

Directions

By Type

Showing 2,694 reviews

December 22, 2024

“Seamless process! Jay and the team was professional, friendly, and made everything effortless. Best car-buying experience—quick, enjoyable, and stress-free!” More

by VUCETICZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

BMW of West Chester responded

We are truly delighted the sales process with Jay was professional and stress-free! Many thanks from everyone here at BMW of West Chester.

December 22, 2024

Wayne was very professional and exceeded our expectations. He made sure we were happy with the vehicle and made sure it had all the things we were looking for in our new car. More

by Dave Sexton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rose Smith, Wayne Matsinger
Dec 23, 2024 -

BMW of West Chester responded

We are truly pleased Wayne provided a professional and pleasurable sales experience during your visit. Many thanks from everyone here at BMW of West Chester!

December 22, 2024

BMW of WC has always taken great care of our vehicle. Bill C is compassionate and through when dealing with my requests. Great team to work with. More

by weilerolivia211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Izzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caroline Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

BMW of West Chester responded

We are thrilled to hear Bill Cosenza has provided consistent and compassionate service during your visits. Many thanks from everyone here at BMW of West Chester!

December 21, 2024

Had a great experience! Justice explained exery detail of the car with percision. I highly reccomend this dealership. More

by Jsmith@smithflooringinc.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Mogano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

BMW of West Chester responded

We are gratified to hear Justice provided a knowledgeable experience during your sales visit. Many thanks from everyone here at BMW of West Chester!

December 21, 2024

Listen to what the Customer wants, Such as your likes, needs. and go over and beyond to make it happen. More

by d78nj85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

BMW of West Chester responded

We are truly gladdened to hear you felt heard and appreciated during your sales visit. Thank you from everyone here at BMW of West Chester!

December 20, 2024

We had a seamless experience from start to finish. Lauren made our buying so pleasant More

by mrossick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

BMW of West Chester responded

We are delighted you had a seamless experience with Lauren during your visit. Many thanks from all of us here at BMW of West Chester!

December 19, 2024

BMW of West Chester is always reliable and efficient. The staff is courteous and explains what is going on with my car in words I can understand More

by VVAKIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Cosenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

BMW of West Chester responded

We are so pleased our service department provided you with a courteous and knowledgeable experience during your visit. Many thanks from all of us here at BMW of West Chester!

December 19, 2024

Friendly, knowledgeable, professional team from the minute you walk in the door to when you drive out with your next vehicle. Lauren was my sale professional, she is top notch. She helped me determine More

by Meg13.ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton -genius tutorial
Dec 19, 2024 -

BMW of West Chester responded

We are truly delighted Lauren provided you with a positive, efficient, and memorable purchase experience. We are looking forward to your next visit! Many thanks from everyone here at BMW of West Chester!

December 19, 2024

Scott was very helpful and knowledgeable about both the electric and hybrid. He was very friendly and pleasant. I have been buying cars for quite awhile and Scott was the first to make the experience pos More

by Colettescaggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

BMW of West Chester responded

We are so pleased Scott provided one-of-a-kind service during your car purchase. Many thanks from everyone here at BMW of West Chester!

December 19, 2024

The dealership is pretty close to where I live. Staff is friendly and knowledgeable though I would have liked the to figure out how to replace my windshield which was damaged three hours or less af More

by elizabeth51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2024 -

BMW of West Chester responded

We are gratified to hear our staff was friendly and knowledgeable during your sales experience. Many thanks from everyone here at BMW of West Chester!