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BMW of West Chester
West Chester, PA
2,703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,703 reviews
September 14, 2024
Bill and the team are responsive, thorough and go above and beyond to be sure the job is done right and the customer is satisfied. and beyond to be sure the job is done right and the customer is satisfied. More
by adele.audet
Verified CustomerEmployees Worked With
September 13, 2024
Wonderful and very helpful group of professionals. Pen was amazing-patient and very knowledgeable about car technology . Pen was amazing-patient and very knowledgeable about car technology . More
by AAMMII49
September 13, 2024
High expertise coupled with ability to understand my detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! detailed thinking approach creates a high satisfaction working with Melissa and the service techs. Keep it up! More
by JACKFRASER
Employees Worked With
September 13, 2024
Scott was super helpful in the purchase of our new X5. He made the initial order process easy, kept us updated as it was being produced, and made the pick-up process smooth and enjoyable! Would highly r He made the initial order process easy, kept us updated as it was being produced, and made the pick-up process smooth and enjoyable! Would highly recommend him! More
by T
Employees Worked With
September 11, 2024
Scott is great. He read my email and instantly searched for what i wanted and drive to Delaware to get the SUV. Purchase process was painless and fast. He read my email and instantly searched for what i wanted and drive to Delaware to get the SUV. Purchase process was painless and fast. More
by Hayes000
September 09, 2024
Had a very positive experience with Dan and the sales team. Very professional and seamless transaction team. Very professional and seamless transaction More
by CAMABILE50
September 09, 2024
Scott is an amazing person. He made the process of buying a car simple and enjoyable. He made the process of buying a car simple and enjoyable. More
by cp11
September 09, 2024
BMW of West Chester did a nice job servicing my BMW that I brought in for scheduled service. I brought in for scheduled service. More
by cp11
Employees Worked With
September 09, 2024
My experience was outstanding. From the moment I arrived at the dealership, I was impressed by the professionalism and courtesy of your staff, especially Scott Gately. I had not pl From the moment I arrived at the dealership, I was impressed by the professionalism and courtesy of your staff, especially Scott Gately. I had not planned to purchase a new vehicle but my 2020 330 was declared a total loss due to a flood. I was so heartbroken to have to look for another car. Scott's friendly and caring approach made my having to purchase another car smooth and pleasant under the circumstances.His commitment to customer satisfaction was evident throughout the entire process. I am thrilled with my new 2023 330i, and it wouldn't have been possible without the without the service I received at your dealership. Thank you again for your commitment to excellence. More
by Chazbull65
September 06, 2024
Lauren was wonderful to work with and got me my dream car for an affordable price! She is quick and efficient and great to work with! for an affordable price! She is quick and efficient and great to work with! More
by micaela d
Employees Worked With
