BMW of West Chester

Pleased with the service and follow up from my rep Joe. Explained available options for service payment and return of loaner. Explained available options for service payment and return of loaner. More

Very professional and attentive. The sales and service departments are awesome! From our purchase to the first service we felt engaged and treated exceptionally well by everyone we e The sales and service departments are awesome! From our purchase to the first service we felt engaged and treated exceptionally well by everyone we encountered. More

Always have great communication when my car is in service. I especially like the videos done by the tech to show exactly what was checked and what is broken. service. I especially like the videos done by the tech to show exactly what was checked and what is broken. More

Pleasant experience buying a used BMW from this dealership. John was great and knowledgeable. All in all about 3 hours and out the door. dealership. John was great and knowledgeable. All in all about 3 hours and out the door. More

Jon is absolutely amazing I keep going back because he is very attentive and helpful! very attentive and helpful! More

Scott was awesome and very patient throughout the whole process. The finance guy was very professional process. The finance guy was very professional More

I recently brought in my 2021 BMW M2 Competition for brake pads and rotor installation, along with a full spark plug service, and I couldn’t be happier with the results. The team at BMW of West Chester brake pads and rotor installation, along with a full spark plug service, and I couldn’t be happier with the results. The team at BMW of West Chester did an absolutely outstanding job from start to finish. A special thank-you to Joseph Izzi, who provided exceptional customer service throughout the entire process. Joseph kept me updated, explained everything clearly, and made sure my M2C received the attention it deserved. The workmanship was flawless — the brakes feel brand new, the rotors were installed perfectly, and the engine runs smoother and more responsive after the spark plug replacement. It’s rare to find a dealership that combines technical excellence with genuine customer care, but BMW of West Chester delivered on both. I highly recommend them, especially if you’re particular about your BMW’s performance and want it done the right way. Thank you again to Joseph Izzi and the entire team — amazing job! 👌🏼🚘🔥 More

Ralph was knowledgeable, helpful, and very customer focused. He made the car buying experience a good one. I would buy another car from Ralph and certainly recommend him to any of my friends. focused. He made the car buying experience a good one. I would buy another car from Ralph and certainly recommend him to any of my friends. More

Heather is amazing. In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morn In top of everything. Keeps me up to date. I am concerned about your night drop off box. My keys were stuck in there. If I did not call in the morning Heather would not of known my car was there. I was told this happened 2 weeks prior to another client. More

Professional and attentive. Went the extra mile. Followed through and stayed engaged. A pleasure to work with Went the extra mile. Followed through and stayed engaged. A pleasure to work with More