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BMW of West Chester
West Chester, PA
3,857 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,857 reviews
January 11, 2026
Very professional, and knowledgeable. He made me feel comfortable leaving my BMW in your care. He returned calls promptly and answered all my questions. He made me feel comfortable leaving my BMW in your care. He returned calls promptly and answered all my questions. More
by billopsc
Verified CustomerEmployees Worked With
January 11, 2026
Too expensive. The cost of labor is too expensive. Not the rate but the hours being assigned to a job. It does not take that long. Also I am a loyal customer and ge The cost of labor is too expensive. Not the rate but the hours being assigned to a job. It does not take that long. Also I am a loyal customer and get no discounts More
by PJRAUCH
January 11, 2026
Professional services, great people and excellent communication with customers Always a pleasure with their service communication with customers Always a pleasure with their service More
by BILL.SWINEHART
January 10, 2026
Outstanding customer service by Ian R Martin He went over everything about SUV I look at a couple different options over everything about SUV I look at a couple different options More
by lakishatucker
January 10, 2026
Kyle Murphy made my buying experience outstanding. Highly recommend! I would recommend West Chester BWM to anyone. Highly recommend! I would recommend West Chester BWM to anyone. More
by jenniferadilks
January 10, 2026
Justice was easy to work with and super attentive. He provided a thorough and relaxed experience and had strong communication throughout the entire process. He provided a thorough and relaxed experience and had strong communication throughout the entire process. More
by Jasemammen
January 09, 2026
Excellent knowledge of servicing the car. They even let me know my brakes have more service life. I expected the car back on Thursday, but for some reason, it was needed until Monday, causing They even let me know my brakes have more service life. I expected the car back on Thursday, but for some reason, it was needed until Monday, causing some minor inconvenience. Overall, I was happy. Amy was very professional. More
by MIKE.MEANEY
Employees Worked With
January 09, 2026
It was great. Carolina Combs was great! It was great great great great great great great great great Carolina Combs was great! It was great great great great great great great great great More
by JAYMROBBINS
January 09, 2026
My experience was top notch from the time I dropped my car off. My service rep, Joe, was friendly and extremely helpful with filing a claim for the tire that had a nail in it. car off. My service rep, Joe, was friendly and extremely helpful with filing a claim for the tire that had a nail in it. More
by WELGOSS05
Employees Worked With
January 09, 2026
Very professional and friendly. Can’t say enough about JusticeMogano our client advisor. Wait time to pick up new car was excellent. Client advisor went over all the bells and w Can’t say enough about JusticeMogano our client advisor. Wait time to pick up new car was excellent. Client advisor went over all the bells and whistles new to the car. Have been buying BMW’s for the past 20 plus years! Best cars ever! More
by Mollysdevine
