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BMW of West Chester
West Chester, PA
2,994 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,994 reviews
June 02, 2025
Joe Izzi is one of the most attendant service advisors I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that a I’ve ever had. He goes out of his way to make sure he communicates the problem and what was done about it. He always seems fair and the prices that are charged. More
by troutdr38
Verified Customer
June 02, 2025
Very accommodating and willing to share insights to achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. achieve the optimal build for our needs. The buying process was simple and clear communication was had to ensure it went smooth. More
by jazone17
June 02, 2025
The service team was courteous, competent and super calm even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful even w the rush in the morning. Amy hinkle is leading a great team and the reception ship and invoice group are great even at closing time. Beautiful space - thank you with all shortage in resources pls reward your teams well More
by EDAY123
Employees Worked With
June 02, 2025
Relaxed, no pressure, just informational and friendly. Ralph and Bryan were great, they were very patient. Ralph and Bryan were great, they were very patient. More
by BGJOANNE
June 02, 2025
Excellent service today. Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 Drop my car off and took a loaner home. Told I had to leave out town by 1pm and car was finished at 11:30 More
by pthammavong165
Employees Worked With
June 01, 2025
Kyle made the process seamless. He was an expert and made the process so easy! He was an expert and made the process so easy! More
by Peggyusc
Employees Worked With
May 31, 2025
Wow! Thanks so much!! Love the car, love the salesman, love the dealership!! Great experience. Thanks so much!! Love the car, love the salesman, love the dealership!! Great experience. More
by Abdef
Employees Worked With
May 30, 2025
overall positive experience and staff "I had an absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and absolutely fantastic experience. From the moment I walked in, I felt welcomed and valued. The entire team was incredibly professiona went above and beyond to help. Joe particularly amazing knowledgeable, patient, and truly listened. More
by MOE1000
May 30, 2025
Great experience BMW of West Chester is top tier Justice Wilmer and Jayson were great to work with Wilmer and Jayson were great to work with More
by RGRACE0
May 30, 2025
Conscientious people, good snacks while you wait, timely completion of work, car wash nice to do. completion of work, car wash nice to do. More
by Bob
Employees Worked With
