Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
3,821 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,821 reviews
January 04, 2026
Caroline was very professional, knowledgeable, and helpful. She explained the status of my vehicle in detail and patiently answered all of my questions. I would definitely work with her as my serv helpful. She explained the status of my vehicle in detail and patiently answered all of my questions. I would definitely work with her as my service advisor in the future and recommend her to others. More
by mmitnick.mm
Verified CustomerEmployees Worked With
January 03, 2026
We had another excellent experience with Justice at BMW of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the b of Westchester — this is our third vehicle purchase with him. He’s straightforward, knowledgeable, and honest, and it’s obvious he truly enjoys the brand and the product. If you’re looking for someone who makes the process easy and actually cares, ask for Justice. We love our BMWs! More
by Kingdome09
January 03, 2026
robert is terrific to do business with. He is very knowledgeable and super organized. always exceeds expectations He is very knowledgeable and super organized. always exceeds expectations More
by garytnolan
January 03, 2026
Kyle is a prompt person who helped me a lot in the sales process. He provided me with all the information I needed and was actively involved in the entire sales process. He is someone I recommend to anyone process. He provided me with all the information I needed and was actively involved in the entire sales process. He is someone I recommend to anyone looking to buy a BMW. More
by mirceanitu
Employees Worked With
January 02, 2026
Excellent customer service every time First class and superb, professional service from start to finish superb, professional service from start to finish More
by naive001
January 02, 2026
Knowledgeable service personnel; Organized repair process; Clean, comfortable waiting facilities; Friendly reminders for routine service process; Clean, comfortable waiting facilities; Friendly reminders for routine service More
by AAABBOTT_19085
Employees Worked With
January 02, 2026
Joe was good. My call went to voicemail which was never returned. I came to pick up vehicle and other staff was not helpful. My call went to voicemail which was never returned. I came to pick up vehicle and other staff was not helpful. More
by scott@herkcenter.net
Employees Worked With
Joe
January 02, 2026
I had an great experience car got in and out same day. Bill was through while explaining other recommendations services. Thanks Bill! Bill was through while explaining other recommendations services. Thanks Bill! More
by RTOSHDE87
January 02, 2026
I have purchased many automobiles in my life and also worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences worked in the industry for 30 years. The staff were professional and friendly and I have one of my Best Buy experiences More
by johnmc3026
January 02, 2026
Heather is very helpful and always goes the extra mile to make sure i am taken care of. make sure i am taken care of. More
by MDBRADY16
