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BMW of West Chester
West Chester, PA
2,914 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,914 reviews
April 20, 2025
Great dealer with a quality service center. Caroline is very helpful as is all of the employees I have worked with at this dealership Caroline is very helpful as is all of the employees I have worked with at this dealership More
by djlane16
Verified CustomerEmployees Worked With
April 19, 2025
I had a very good experience working with Ian He was very knowledgeable about the vehicle I was purchasing - I would refer him to others very knowledgeable about the vehicle I was purchasing - I would refer him to others More
by jbellinghieri
April 19, 2025
Everyone is very knowledgeable, friendly, and professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. professional and offers fantastic customer service. Michael Dixon is a great person to work with when purchasing a new Mini Cooper. More
by Ira Brown
Employees Worked With
Michael Dixon
April 18, 2025
All of the staff I came in contact with were HELPFUL, courteous, & responsive. Excellent service. courteous, & responsive. Excellent service. More
by veking904
Employees Worked With
April 18, 2025
Bill and Chris Clayton represent your company exactly how you would want all team members to present your company to your clients and public as a whole how you would want all team members to present your company to your clients and public as a whole More
by NORMANKSTEARNS41
Employees Worked With
April 18, 2025
I have bought three cars from Jay and he has made the process of buying a car easy and fun. process of buying a car easy and fun. More
by deesparacino
April 17, 2025
I received outstanding service during my last service visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to addr visit. The dealership took care of everything as promptly as possible, which required ordering an important part. Once installed, that seemed to address the issue. The dealership also allowed me use of a courtesy loaner while my car was there in the shop. More
by jbrac
Employees Worked With
April 17, 2025
Overall, my experience at the dealership was marked by high levels of professionalism and customer service. The friendly and helpful staff, coupled with the seamless purchase and paperwork process, made f high levels of professionalism and customer service. The friendly and helpful staff, coupled with the seamless purchase and paperwork process, made for an outstanding and satisfying experience. More
by bob-05
