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BMW of West Chester
West Chester, PA
3,447 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Verified Customer
October 19, 2025
My experience at Westchester BMW has been superb. ..with the Sales people especially Ralph.. The service advisors have been great and the master mechanics have been superb also especially Stephen.!! ..with the Sales people especially Ralph.. The service advisors have been great and the master mechanics have been superb also especially Stephen.!! More
by Dgw7000
October 19, 2025
As always the service experience was excellent. Melissa let me know that there was a high volume in the service area and my vehicle wouldn't be completed until the next day. The vehicle was returne Melissa let me know that there was a high volume in the service area and my vehicle wouldn't be completed until the next day. The vehicle was returned washed as promised More
by RJK039
October 19, 2025
The customer service was superb as always! My representative followed up as promised and my X5 was fixed as detailed. My representative followed up as promised and my X5 was fixed as detailed. More
by DJWOODY713
Employees Worked With
October 18, 2025
Very happy with the service. Joe went out of his way to make sure everything was done as requested, and thank you to Liam for picking up and returning. I am both grateful and imp Joe went out of his way to make sure everything was done as requested, and thank you to Liam for picking up and returning. I am both grateful and impressed! More
by Nick.Novella1
October 18, 2025
Very professional Answered all of the questions that I had and suggested methods I could use to take full advantage of my car had and suggested methods I could use to take full advantage of my car More
by BAYBERRY49
October 18, 2025
Excellent communication and excellent service Excellent follow through and follow up on things and great closed loop communication follow through and follow up on things and great closed loop communication More
by NJASANI
October 18, 2025
The staff is consistently friendly and always available to help with anything I need. The service is exceptional, and I trust BMW of West Chester to get the job done every time. to help with anything I need. The service is exceptional, and I trust BMW of West Chester to get the job done every time. More
by malikizza8
Employees Worked With
October 18, 2025
Melissa is knowledgeable, professional and courteous. Always calls to explain progress and estimated costs of repairs. A pleasure to work with… Always calls to explain progress and estimated costs of repairs. A pleasure to work with… More
by GERALD.STEPIEN
October 17, 2025
I have a great experience with the dealership. Amy Hinkle was very helpful with setting up the appointment and getting a loaner for me. She was very professional and caring. Amy Hinkle was very helpful with setting up the appointment and getting a loaner for me. She was very professional and caring. More
by Beanderson21
