Mark Terry | Page 5

First time back since 2015 Attentive, understanding, negotiable, respectful, professional delivery Awesome teamwork displayed among all in Service Department negotiable, respectful, professional delivery Awesome teamwork displayed among all in Service Department More

by Bay72 Verified Customer Verified Customer

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At my service visit a month ago, the tie rods were seized and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits sinc and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits since 2004, professional, courteous service. Would not go anywhere else. More

by DANKOWALSKI Verified Customer Verified Customer

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Great service and communication updates . Loaner was perfect . Issue resolved in a timley fashion , thanks Loaner was perfect . Issue resolved in a timley fashion , thanks More

by Traceyastarace Verified Customer Verified Customer

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Always a super fast turn around with great staff. It always feels like the staff goes above and beyond - in many cases I’ve worked with Mark and he always does whatever he can to make sure it’s a sm It always feels like the staff goes above and beyond - in many cases I’ve worked with Mark and he always does whatever he can to make sure it’s a smooth and quick experience. More

by CARRMAN216 Verified Customer Verified Customer

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I recently purchased a Volvo certified pre- owned car and was very satisfied with the buying experience. Bob was straight forward and helpful throughout the process. Love my new car. was very satisfied with the buying experience. Bob was straight forward and helpful throughout the process. Love my new car. More

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Helpful, efficient, professional Mark was extremely helpful and professional and it was very helpful to build a connection with him over 3 different service appointments. helpful and professional and it was very helpful to build a connection with him over 3 different service appointments. More

by KSOANE Verified Customer Verified Customer

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Mark Terry was very professional with the way everything was handled with the car. The car does still have an issue with the sunroof screen. I did tell Mark I would get back to him to calibrate it. Unfortun was handled with the car. The car does still have an issue with the sunroof screen. I did tell Mark I would get back to him to calibrate it. Unfortunately our salesman Stacy was not very helpful when I called him about the car having some issues. He didn’t help in any way shape or form. Thumbs down to Stacy. More

by ALUCIANI Verified Customer Verified Customer

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The car was completed as promised and delivered clean and courteous service people Everyone in the service department was very professional and courteous courteous service people Everyone in the service department was very professional and courteous More

by Nancydidonato821 Verified Customer Verified Customer

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Mark was very accommodating He explains the needs of the car that I understood. Mark is a nice guy ! car that I understood. Mark is a nice guy ! More

by BLUE Verified Customer Verified Customer

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I know he is ensuring the best quality and care with my car. As long as Mark is Volvo, I will be with Volvo. More

by ASAUNDERS0929 Verified Customer Verified Customer

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