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Mark Terry

Overview Reviews (269) Inventory (296)

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Mark Terry

Mark Terry | Page 6

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

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4.9

269 Reviews

Overview Reviews (269) Inventory (296)

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English

Spanish

4.9

269 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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269 Reviews of Mark Terry

April 08, 2026

Dealership Rating

Employee Rating

Customer service experience with Mark Terry was outstanding. Sincere, approachable, respectful, Took time to explain in detail what was to be expected and was available throughout my time I was wai outstanding. Sincere, approachable, respectful, Took time to explain in detail what was to be expected and was available throughout my time I was waiting for the service to be completed. More

by Pawelczyke

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Apr 08, 2026 -

Smythe Volvo Cars responded

We’re grateful for your feedback and glad that Mark offered clear, respectful guidance and stayed available during your visit. Thank you for trusting us to service your Volvo XC40. Enjoy!

April 02, 2026

Dealership Rating

Employee Rating

Kyle, Zane, and Henry were a huge help and made the process enjoyable We are happy to be repeat customers process enjoyable We are happy to be repeat customers More

by Casacastillo4

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Apr 02, 2026 -

Smythe Volvo Cars responded

Thank you for trusting us once more for your Volvo XC60 service. Mark and the team are delighted to hear the process was enjoyable. We look forward to welcoming you back soon. Enjoy!

April 01, 2026

Dealership Rating

Employee Rating

Great service and prompt attention to my small issue. First time using a loaner and that worked perfectly. The service dept is one of the reasons I am a return customer. First time using a loaner and that worked perfectly. The service dept is one of the reasons I am a return customer. More

by marianna312

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 01, 2026 -

Smythe Volvo Cars responded

Thank you for sharing your positive experience with our service team. We’re glad the loaner vehicle suited you and that we resolved your issue promptly. We appreciate your continued trust in our Volvo expertise. Mark Enjoy!

April 01, 2026

Dealership Rating

Employee Rating

Outstanding & very compassionate service, thank you! ! Could not have been more professional service provided!! ! Could not have been more professional service provided!! More

by JIMDINO75

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Apr 01, 2026 -

Smythe Volvo Cars responded

We’re delighted to hear that our care during your Volvo XC60 service felt both compassionate and professional. Mark will be happy to learn you found our team outstanding. Thank you for this glowing review! Enjoy!

March 31, 2026

Dealership Rating

Employee Rating

Our experience was seamless and professional as usual. The service team is always a pleasure to deal with. The service team is always a pleasure to deal with. More

by msalvo

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Mar 31, 2026 -

Smythe Volvo Cars responded

Thank you for noting your service experience was seamless and professional. Mark is glad our service team continues to be a pleasure to work with. We look forward to assisting you again. Enjoy!

March 29, 2026

Dealership Rating

Employee Rating

Very helpful and great communication Mark is terrific. Great having someone there thoughtful and proactive. Great having someone there thoughtful and proactive. More

by MIKEHELMER

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Mar 29, 2026 -

Smythe Volvo Cars responded

Thank you for the 5-star review. We’re glad Mark’s proactive communication and attentiveness during your Volvo XC90 service stood out. Please reach out if we can help with anything else. Enjoy!

March 28, 2026

Dealership Rating

Employee Rating

Very professional and customer oriented. Well run dealership. We have bought several cars over the years Well run dealership. We have bought several cars over the years More

by Red

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Jackson, Regina Krauza

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Mar 28, 2026 -

Smythe Volvo Cars responded

We appreciate hearing that our service for your Volvo XC40 met your expectations with professionalism and attentiveness. Your continued trust over multiple vehicle purchases means a lot to our team. We look forward to serving you again in the future. Enjoy!

March 26, 2026

Dealership Rating

Employee Rating

Very detail oriented and helpful to understand observations we had with the car. Totally recommend Smythe Volvo service team. Very detail oriented and helpful to understand observations we had wit observations we had with the car. Totally recommend Smythe Volvo service team. Very detail oriented and helpful to understand observations we had with the car. Technician was detailed reviewing the car over the clip. More

by VBKARUSALA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Mar 26, 2026 -

Smythe Volvo Cars responded

Thanks for recommending our Volvo service team. We’re glad Mark was thorough in reviewing your XC90 and made each observation easy to understand. Enjoy!

March 26, 2026

Dealership Rating

Employee Rating

Great. Pleasure to work with. Smooth experience, efficient and friendly. Highly recommend Smythe Volvo. Excellent service and sales teams Pleasure to work with. Smooth experience, efficient and friendly. Highly recommend Smythe Volvo. Excellent service and sales teams More

by MISHALEE85

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Steven Riecker , Mark Terry

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Mar 26, 2026 -

Smythe Volvo Cars responded

Thank you for recommending our sales and service teams. We’re glad your Volvo XC90 purchase was smooth and that our team provided efficient, welcoming support. Enjoy!

March 26, 2026

Dealership Rating

Employee Rating

Friendly easy to deal with Performed the service without any issues Explained the recall in detail any issues Explained the recall in detail More

by Nmshaulis

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Mark Terry

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Mar 26, 2026 -

Smythe Volvo Cars responded

Thank you for sharing your positive experience. It’s great to hear that Mark and our team provided friendly, straightforward service and clearly explained the recall on your Volvo XC60. Please let us know if there’s anything else we can assist you with. Enjoy!

Dealership Inventory (296 Vehicles)

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2026 Volvo XC90 | new

$77,001

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new

Crystal White Pearl exterior

Automatic

All-wheel Drive

$77,001

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2017 Volvo XC90 Hybrid | used

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used

Onyx Black Metallic exterior

Automatic

All-wheel Drive

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