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Scott Jackson
Scott Jackson at Smythe Volvo Cars

Scott Jackson

Parts

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

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4.8
147 Reviews

I've been with Smythe Volvo for over twenty five years. One of the best things about working here is being surrounded with a good bunch of co-workers. My favorite Volvo model is the XC60. I have a large family so the XC60 works great for me because of it's size, safety and reliability. When I'm not here at Smythe Volvo, I enjoy cooking as well as spending time with my wife and five children.

4.8

147 Reviews

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147 Reviews of Scott Jackson

June 30, 2026

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Employee Rating

Everything went well and on schedule and the employees (Jessica and Scott) were attentive and reliable. More

by Dshebitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

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Jun 30, 2026

Smythe Volvo Cars responded

We’re pleased to hear that Jessica and Scott kept your service on schedule and provided attentive, reliable support. We’re glad everything went smoothly and look forward to assisting you with your Volvo again. Enjoy!

June 22, 2026

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Employee Rating

Mark, my service tech was incredible. He was over the top helpful and communicated clearly throughout More

by RICHARDCHANDLER06
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 22, 2026

Smythe Volvo Cars responded

We appreciate you highlighting the helpful support and clear communication from our service team. We’re glad your Volvo service met your expectations. Scott appreciates you sharing this feedback. Enjoy!

June 21, 2026

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Employee Rating

I received friendly, informative, efficient and customer-focused support throughout the entire duration of my 10,000 mile service appointment! More

by SML5529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

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Jun 22, 2026

Smythe Volvo Cars responded

We’re delighted your 10,000 mile service for the Volvo XC90 Hybrid was handled with friendly, informative, and efficient support. Our team focused on providing attentive care at every step. Thank you for trusting us with your Volvo and we look forward to your next visit. Enjoy!

June 19, 2026

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Employee Rating

Very professional staff. Cost of service is high. Car could have been cleaned a bit more inside More

by MMIKEMAYER
Recommend Dealer
Yes

Other Employees Tagged: Tina Dewald, Mark Terry

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Jun 22, 2026

Smythe Volvo Cars responded

Mike, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy!

June 14, 2026

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Employee Rating

Amazing, best dealership experience I have ever had They took care of everything, were incredibly responsive and professional, at a very fair price More

by Lflanny96
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 14, 2026

Smythe Volvo Cars responded

Thanks for sharing your feedback. We’re delighted that Scott and our team provided responsive and professional service for your Volvo XC70 while ensuring every detail was handled and pricing met your expectations. We look forward to supporting you again. Enjoy!

June 13, 2026

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Employee Rating

Booked a ride share ride in the Volvo app when in booked appt and was told when I got to the service center they don't do that and gaslight me into thinking I couldn't have booked that (I did I have screens More

by KERI.GIORDANO
Recommend Dealer
No

Other Employees Tagged: Scott Jackson

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Jun 18, 2026

Smythe Volvo Cars responded

Thank you for your review, Keri. We're sorry your visit didn't go as planned, and we'd like to learn more and address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Kevin Flanagan

June 07, 2026

Dealership Rating
Employee Rating

Excellent. Easy. Prompt. Everyone is kind. The service is always excellent. The department is clean and easy. More

by manziano.lou
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 07, 2026

Smythe Volvo Cars responded

It’s great to hear that you found our service prompt, easy, and welcoming. Scott and the rest of our team appreciate you trusting us with your Volvo XC90. Enjoy!

June 03, 2026

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Employee Rating

Outstanding professionalism, and even better customer service. I will definitely continue visiting this Volvo location for my vehicle maintenance. More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

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Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to hear our team provided the professionalism and customer service you experienced during your Volvo XC90 maintenance. We appreciate your loyalty and look forward to assisting you at your next visit. Enjoy!

June 02, 2026

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Employee Rating

Was done quickly. Easily provided loaner. No additional charges. I gave you 20 words and 3 sentences. More

by John
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 02, 2026

Smythe Volvo Cars responded

It’s wonderful to know your Volvo was serviced quickly and that we could arrange a loaner without any extra fees. We appreciate your perfect rating and look forward to serving you again. Enjoy!

June 02, 2026

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Employee Rating

Fast service and reliable Doug Macadam was terrific. Very honest, prompt and knowledgeable. Great experience More

by MICHAEL.CORVEY
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

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Jun 02, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo XC90 service. We’re glad Scott’s honest, prompt, and knowledgeable support delivered fast and reliable service. Enjoy!

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