Patrick Mclaughlin
Patrick Mclaughlin at Smythe Volvo Cars

Patrick Mclaughlin

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
5.0
105 Reviews

Dealership Experience

1 yr, 8 mos

Industry Experience

4 yrs, 11 mos

Languages Spoken

English English

5.0

105 Reviews

Write a Review

105 Reviews of Patrick Mclaughlin

May 06, 2026

Dealership Rating
Employee Rating

Super attentive and helpful staff. They also advise on work that is critical versus nice to have. More

by RUNICOLE
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Hermida

May 06, 2026

Smythe Volvo Cars responded

It’s great to hear our team was attentive and offered clear advice on what maintenance was essential for your Volvo XC90. Clear guidance like this helps keep your Volvo in top condition. Let us know whenever you need anything else. Enjoy!

May 05, 2026

Dealership Rating
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Working with Patrick was a pleasure! He was on top of everything and provided updates as needed. He explained what had to be done. He was kind, gracious, and competent. More

by Stanlee Stahl
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson , Bridgit

May 05, 2026

Smythe Volvo Cars responded

It’s wonderful to hear Patrick’s clear explanations and timely updates made your Volvo EX40 service so smooth. Thank you for taking the time to share this great outcome. Enjoy!

May 04, 2026

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We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

May 01, 2026

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Tyler was very professional. He supplied all the information we needed without undue pressure. He was a pleasure to work with and so was his boss. We’re very happy we chose the More

by susanseliger
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 01, 2026

Smythe Volvo Cars responded

It’s great to hear Tyler made the process seamless and informative without any pressure. Knowing you’re pleased with your new Volvo XC40 and the team’s support means a lot to us. Please let us know if there’s anything else we can do as you enjoy your new ride. Enjoy!

April 29, 2026

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On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mark Terry, David Ferrence

Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 29, 2026

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Everything went well as expected. There was only as issue with their texting function which did not work in my case so it was delayed. I also want to recognize Patrick as I paid m More

by PATRICIA.DOLGIN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Scott Jackson

Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased your Volvo service met your expectations. Patrick enjoyed explaining the completed work and outlining next year’s maintenance, and we apologize for the texting delay. Thanks for recognizing Patrick’s efforts and for your patience. Enjoy!

April 29, 2026

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Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. More

by DEPLASCO
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 25, 2026

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Employee Rating

Patrick was responsive, honest and sympathetic. Dealership was great in that they analyzed my car immediately. Did a great job More

by maureenkaelin
Recommend Dealer
Yes

Other Employees Tagged: Patrick Mclaughlin

Apr 25, 2026

Smythe Volvo Cars responded

Thank you for highlighting Patrick’s responsive, honest, and caring approach. We’re glad we could promptly inspect your Volvo and that you’re satisfied with the work performed. Enjoy!

April 23, 2026

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On both the sales and service side over 11 years and three Volvos I have no complaints about Smtyhe. Always pleasant customer interaction and an eagerly helpful staff. More

by JIMVANCE2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

It’s wonderful to know our sales and service teams have earned your trust over the past eleven years and across three Volvo vehicles. We appreciate your recognition of our friendly and helpful staff and look forward to assisting you again with your XC60. Enjoy!

April 23, 2026

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Employee Rating

They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

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