Regina Krauza
Regina Krauza at Smythe Volvo Cars

Regina Krauza

Service and Parts Director

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
245 Reviews

I have been in the automotive business for over 35 years, its all I know! I have 2 kids, with 4 legs, whom I adore. I live by the moto to "lead, teach and inspire" and use it everyday in my life. We have an amazing team here at Smythe that I consider family.

Dealership Experience

9 yrs, 7 mos

Industry Experience

38 yrs, 3 mos

Languages Spoken

English English

4.8

245 Reviews

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245 Reviews of Regina Krauza

May 05, 2026

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Employee Rating

It was a pleasure as always purchasing a Volvo at Smythe. Our new XC60 represents the 12th car my family has purchased from the dealership over the past 20+ years, and it is always such a pleasant transactio More

by Patrick M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

Your family’s loyalty across 12 vehicles in over 20 years means the world to us, and we’re thrilled that your used Volvo XC60 was a pleasure to purchase again. We’re glad Kyle made the process seamless. We look forward to your next visit. Enjoy!

May 04, 2026

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We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
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Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

April 29, 2026

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Billy is awesome! Regina is amazing! Jason, the mechanic, is a genius. Best treatment. I am so grateful! More

by CAROLEJEVERETT
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Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon, Justin Torain

Apr 29, 2026

Smythe Volvo Cars responded

Thank you for highlighting the exceptional support from Billy and Regina during your Volvo S60 service. We’re delighted you felt so well cared for and look forward to assisting you again. Enjoy!

April 29, 2026

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Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. More

by DEPLASCO
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Recommend Dealer
Yes
Apr 29, 2026

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 23, 2026

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Regina is a true professional. Her knowledge is outstanding, but, more importantly the way she treated me was amazing. You often hear about those that go the extra mile but rarel More

by kkuker
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Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Thank you for the five-star review. We’re thrilled Regina’s expertise and attentive care during your Ford Expedition service made you feel valued. We appreciate your recommendation and look forward to supporting your vehicle needs again. Enjoy!

April 23, 2026

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On both the sales and service side over 11 years and three Volvos I have no complaints about Smtyhe. Always pleasant customer interaction and an eagerly helpful staff. More

by JIMVANCE2
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Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

It’s wonderful to know our sales and service teams have earned your trust over the past eleven years and across three Volvo vehicles. We appreciate your recognition of our friendly and helpful staff and look forward to assisting you again with your XC60. Enjoy!

April 23, 2026

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They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
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Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 21, 2026

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At my service visit a month ago, the tie rods were seized and they could not do the wheel alignment so I made an appointment for yesterday. Arrived about 9 AM, finished at 1230. As in all my past visits sinc More

by DANKOWALSKI
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Recommend Dealer
Yes

Other Employees Tagged: Doug MacAdam, Mark Terry

Apr 21, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your Volvo S60 since 2004 and for letting us follow up on the seized tie rod issue. We’re glad we could complete your wheel alignment promptly in the morning and maintain a professional, courteous experience. Your loyalty means a lot and we look forward to assisting you again. Enjoy!

April 08, 2026

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Mark Terry is by far the only reason I bought another Volvo. It is not only the service that he provides, but the personalization in which he gives all of his customers. When I leave my car with Mark, I More

by ASAUNDERS0929
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Recommend Dealer
Yes
Apr 08, 2026

Smythe Volvo Cars responded

How fantastic that Mark’s personalized attention during service of your Volvo XC60 has earned your continued loyalty. We appreciate the confidence you place in Mark and our service team to care for your car. We look forward to supporting you and your XC60 for years to come. Enjoy!

March 28, 2026

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Very professional and customer oriented. Well run dealership. We have bought several cars over the years More

by Red
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Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Mark Terry

Mar 28, 2026

Smythe Volvo Cars responded

We appreciate hearing that our service for your Volvo XC40 met your expectations with professionalism and attentiveness. Your continued trust over multiple vehicle purchases means a lot to our team. We look forward to serving you again in the future. Enjoy!

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