Justin Torain

I had a known warranty issue with my 2023 C40 that only occurred at highway speeds. I had taken my car to Prestige Volvo to fix the problem twice, and was told by their service manager that they couldn't r occurred at highway speeds. I had taken my car to Prestige Volvo to fix the problem twice, and was told by their service manager that they couldn't reproduce the problem because she refused to let the techs drive the car on the highway. The only way she would work on the car was for me to pay out of pocket for diagnostics -- for a warranty concern. I took my business to Smythe who diagnosed and fixed the problem under warranty in 24 hours. Justin, Dave, and Casey were pleasant and helpful, and I will be returning here for years to come. Thanks! More

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It's ok this time, I think they are busy. Vincent is a good kid,he helped me and my wife get to the mall and back. Vincent is a good kid,he helped me and my wife get to the mall and back. More

by YUNTIANLIU Verified Customer Verified Customer

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SMYTHE Volvo is the best place bar none to enjoy the process of buying and servicing your car. The staff is knowledgable, professional, kind and accommodating in every way! process of buying and servicing your car. The staff is knowledgable, professional, kind and accommodating in every way! More

by TINAM0NAGHAN Verified Customer Verified Customer

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The service team was professional. However, the actual work always takes to long. Regardless of having a rental or not, a routine service appointment should not take 2 days. This is no However, the actual work always takes to long. Regardless of having a rental or not, a routine service appointment should not take 2 days. This is now the second year in a row this has happened. More

by RYNE.SLAWSON Verified Customer Verified Customer

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Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More

by MRODRICK0 Verified Customer Verified Customer

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Great Lotus Service Appreciate Service open on Saturdays ? ? ? ? ? ? ? ? ? ? ? ? ? ? More

by Rico Verified Customer Verified Customer

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Call with turtle light on Asked if I could bring it in . They said not to drive it because it could stop . They advised me to. All Volvo towing. I had car towed in and Justin called me 7:30 the next morning They said not to drive it because it could stop . They advised me to. All Volvo towing. I had car towed in and Justin called me 7:30 the next morning to say they are going to start working on my car. Excellent service More

by cliff04 Verified Customer Verified Customer

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I had an overall pleasant experience at Smyth Volvo when I purchased my certified pre-owned Volvo S60 almost 2 years ago, fairly low pressure and honest. Since, I’ve taken my car in for 2 scheduled maintena I purchased my certified pre-owned Volvo S60 almost 2 years ago, fairly low pressure and honest. Since, I’ve taken my car in for 2 scheduled maintenance services, and that department seems to be a finely run machine, professional and timely. My most recent experience with Sales Manager Justin Torain was another pleasant experience, and I appreciated his honesty about one of the services that was recommended but not so urgently pressing. More

by DTKIRKMAN Verified Customer Verified Customer

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I was at the service department. They are very helpful Justin is very easy to deal with They are very helpful Justin is very easy to deal with More

by Ei'sAudi Verified Customer Verified Customer

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Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. Smythe is the most customer-focused service provider there is. More

by JERRYWISH Verified Customer Verified Customer

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