Justin Torain
Justin Torain at Smythe Volvo Cars

Justin Torain

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
27 Reviews
4.9

27 Reviews

Write a Review

27 Reviews of Justin Torain

June 21, 2026

Dealership Rating
Employee Rating

The service team was professional. However, the actual work always takes to long. Regardless of having a rental or not, a routine service appointment should not take 2 days. This is no More

by RYNE.SLAWSON
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jun 24, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience, and we're sorry that we fell short here. We will share your comments with our team, and we hope to see you again. Enjoy!

June 19, 2026

Dealership Rating
Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 18, 2026

Dealership Rating
Employee Rating

Great Lotus Service Appreciate Service open on Saturdays ? ? ? ? ? ? ? More

by Rico
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jun 19, 2026

Smythe Volvo Cars responded

We’re delighted our Saturday service hours made it easy to care for your Lotus. Thank you for trusting us with your vehicle’s maintenance. Enjoy!

June 18, 2026

Dealership Rating
Employee Rating

Call with turtle light on Asked if I could bring it in . They said not to drive it because it could stop . They advised me to. All Volvo towing. I had car towed in and Justin called me 7:30 the next morning More

by cliff04
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jun 18, 2026

Smythe Volvo Cars responded

Thank you for trusting us with your XC40 after that warning light came on. We’re glad we could coordinate towing and that Justin reached out early to start service. It’s wonderful to hear you had an excellent experience. Enjoy!

June 11, 2026

Dealership Rating
Employee Rating

I had an overall pleasant experience at Smyth Volvo when I purchased my certified pre-owned Volvo S60 almost 2 years ago, fairly low pressure and honest. Since, I’ve taken my car in for 2 scheduled maintena More

by DTKIRKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Jesus Garcia

Jun 11, 2026

Smythe Volvo Cars responded

It’s great to hear your Volvo S60 purchase and follow-up maintenance have both been smooth experiences. We’re glad our sales approach felt honest and low pressure, and that our service team has stayed professional and timely with your Hybrid’s scheduled upkeep. Justin will be pleased to know you appreciated his straightforward guidance. Enjoy!

June 05, 2026

Dealership Rating
Employee Rating

I was at the service department. They are very helpful Justin is very easy to deal with More

by Ei'sAudi
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jun 06, 2026

Smythe Volvo Cars responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Smythe Volvo Cars are glad to have you as a customer. Enjoy!

June 04, 2026

Dealership Rating
Employee Rating

Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

It was good Regina was excellent as well as Jessica Hermida. A very good experience More

by kdcelock
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

Jun 04, 2026

Smythe Volvo Cars responded

Thank you for the 5-star rating. We’re glad our team made your Volvo XC60 service a very good experience. We look forward to welcoming you back. Enjoy!

June 03, 2026

Dealership Rating
Employee Rating

After purchasing a preowned XC 60, I needed to come in to have the windshield replaced as well as have somebody bodywork done as agreed with the dealership. I also just brought it in to have the infotainment More

by STEPHJNAPOLIELLO
Recommend Dealer
Yes

Other Employees Tagged: Billy and Justin

Jun 03, 2026

Smythe Volvo Cars responded

It’s great to hear the windshield replacement, bodywork, and infotainment update on your Volvo went smoothly. Justin will be pleased to know he made your service visits enjoyable. We look forward to supporting your Volvo in the future. Enjoy!

May 30, 2026

Dealership Rating
Employee Rating

Justin helped me check in my 2024 XC60. He added check Park Assist System to the service visit as I requested. Justin arranged for a loaner car. He kept me informed about service visit duri More

by Tina W
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

May 30, 2026

Smythe Volvo Cars responded

It’s great to know Justin handled your 2024 Volvo XC60 check-in smoothly, added the Park Assist System inspection, and arranged a loaner as you requested. We’re glad the sensor replacement went well and that Justin kept you informed throughout the day. Thank you for sharing your experience and trusting us with your service needs. Enjoy!

1

Dealership Inventory (296 Vehicles)

used 2023 Volvo XC90 car, priced at $40,481
2023 Volvo XC90
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
used 2013 Volvo XC60 car, priced at $10,981
2013 Volvo XC60
used
Black Stone exterior
Automatic
All-wheel Drive
used 2017 Land Rover Range Rover Evoque car, priced at $11,481
2017 Land Rover Range Rover Evoque
used
Narvik Black exterior
Automatic
Four-wheel Drive
used 2024 Mercedes-Benz C-Class car, priced at $36,981
2024 Mercedes-Benz C-Class
used
Black exterior
Automatic
All-wheel Drive
used 2026 Volvo XC40 car, priced at $39,981
2026 Volvo XC40
used
Cloud exterior
Automatic
All-wheel Drive
used 2026 Volvo XC40 car, priced at $40,481
2026 Volvo XC40
used
Aurora Blue exterior
Automatic
All-wheel Drive