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Tom Coward
535 Reviews
I've been with Smythe Volvo since 1991 and have over thirty years experience in the automotive industry. The best part about working at Smythe Volvo is the local business feel of the company. Knowing almost every customer who walks into the shop is a great feeling. My favorite Volvo of all time was the C30. It was a small, fast and super-fun 2 door hatchback with a turbo 5 cylinder engine. When not at Smythe Volvo, you can find me kayaking or fishing somewhere in New Jersey.
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535 Reviews of Tom Coward
Verified Customer
June 20, 2026
Smythe worked with me when multiple repairs were needed for my vehicle, Tom Coward(Service Advisor) set up a plan to work on the most necessary repairs and a timetable as when the rest of the work can be d for my vehicle, Tom Coward(Service Advisor) set up a plan to work on the most necessary repairs and a timetable as when the rest of the work can be done . A loaner car was made available to lessen the burden during this time. The dealership appears to be very straight forward. More
by BOTTITTACHRIS
Other Employees Tagged: Tom Coward
June 19, 2026
Mark calls to explain everything amazing place thanks so much for your help with my Volvo much for your help with my Volvo More
by MRODRICK0
Other Employees Tagged: Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain
June 18, 2026
Excellent service. Professional friendly people. On time appointments. All good. Great service. I pick up a clean car. I appreciate that. Professional friendly people. On time appointments. All good. Great service. I pick up a clean car. I appreciate that. More
by APRIL49785
Other Employees Tagged: Tom Coward
June 17, 2026
Slow and very expensive! I brought my car in with an appointment made a week earlier and it had not even been look at till late afternoon. That has been my experience in prev I brought my car in with an appointment made a week earlier and it had not even been look at till late afternoon. That has been my experience in previous visits. Appointments mean nothing! More
by WEULERW
Other Employees Tagged: Tom Coward
June 14, 2026
Smythe Dealership/Service is the best and the only dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. More
by MARTINSENJOYCEL
Other Employees Tagged: Doug MacAdam, Tina Dewald, Billy Shannon
June 14, 2026
Smythe Volvo is the only Volvo Dealership for us - The Service Department is excellent, especially with Customer Representatives like Tom Coward. He is always professional, friendly, knowledgeable and con Service Department is excellent, especially with Customer Representatives like Tom Coward. He is always professional, friendly, knowledgeable and conscientious! A valuable member of the Volvo Team! Thank you More
by MARTINSENJOYCEL
Other Employees Tagged: Tom Coward
June 11, 2026
Very pleasant and easy to work with, appointments can be made in a reasonable time limit,attention to detail when diagnosing your vehicle. Only concern is they can be pricey this maybe the price to owning a made in a reasonable time limit,attention to detail when diagnosing your vehicle. Only concern is they can be pricey this maybe the price to owning a Volvo. More
by BOTTITTACHRIS
Other Employees Tagged: Tom Coward
June 11, 2026
I had an overall pleasant experience at Smyth Volvo when I purchased my certified pre-owned Volvo S60 almost 2 years ago, fairly low pressure and honest. Since, I’ve taken my car in for 2 scheduled maintena I purchased my certified pre-owned Volvo S60 almost 2 years ago, fairly low pressure and honest. Since, I’ve taken my car in for 2 scheduled maintenance services, and that department seems to be a finely run machine, professional and timely. My most recent experience with Sales Manager Justin Torain was another pleasant experience, and I appreciated his honesty about one of the services that was recommended but not so urgently pressing. More
by DTKIRKMAN
Other Employees Tagged: Jesus Garcia, Justin Torain
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