Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
146 Reviews

Dealership Experience

3 yrs, 6 mos

Industry Experience

23 yrs, 11 mos

Languages Spoken

English English

4.8

146 Reviews

Write a Review

146 Reviews of Billy Shannon

July 07, 2026

Dealership Rating
Employee Rating

SMYTHE Volvo is the best place bar none to enjoy the process of buying and servicing your car. The staff is knowledgable, professional, kind and accommodating in every way! More

by TINAM0NAGHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Justin Torain , Nolan Flanagan

Report | Print
Jul 07, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that buying and servicing your Volvo C70 was such a positive experience. Your recognition of our team’s professionalism, kindness, and accommodating approach truly brightens our day. We look forward to welcoming you back whenever you need us again. Enjoy!

July 06, 2026

Dealership Rating
Employee Rating

Billy is very helpful when I need to get my car done Billy is fantastic More

by Jmk236
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Report | Print
Jul 06, 2026

Smythe Volvo Cars responded

We’re thrilled Billy could help with your Volvo S60 service. He’ll be happy to know you found his assistance fantastic and we look forward to helping you again when you need service. Enjoy!

July 06, 2026

Dealership Rating
Employee Rating

Billy is very professional ,get to the root of my problems and is an considerate individual More

by Jmk236
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Report | Print
Jul 06, 2026

Smythe Volvo Cars responded

We’re delighted to hear that Billy’s thorough approach resolved your Volvo S60’s issues. Thank you for the five-star rating and for trusting us with your service needs. Enjoy!

July 06, 2026

Dealership Rating
Employee Rating

Billy is very helpful when I need to get my car done Billy is fantastic More

by Jmk236
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Report | Print
Jul 06, 2026

Smythe Volvo Cars responded

It’s wonderful to hear Billy made your service visits so smooth for your Volvo. Thank you for sharing your experience, and we look forward to assisting you again. Enjoy!

June 23, 2026

Dealership Rating
Employee Rating

Smythe Volvo was a pleasure to deal with. Never felt pressured and everyone was very attentive to our questions and needs. More

by asickinger1150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jesus Garcia, Abood Katib, Isaiah Ross

Report | Print
Jun 23, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience. We’re delighted our team provided attentive, pressure-free support as you chose your new Volvo. Congratulations on your purchase and we look forward to assisting you again. Enjoy!

June 21, 2026

Dealership Rating
Employee Rating

I received friendly, informative, efficient and customer-focused support throughout the entire duration of my 10,000 mile service appointment! More

by SML5529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson

Report | Print
Jun 22, 2026

Smythe Volvo Cars responded

We’re delighted your 10,000 mile service for the Volvo XC90 Hybrid was handled with friendly, informative, and efficient support. Our team focused on providing attentive care at every step. Thank you for trusting us with your Volvo and we look forward to your next visit. Enjoy!

June 21, 2026

Dealership Rating
Employee Rating

Everyone was very accommodating. I was happy with all the employees that helped me. Satisfied. More

by DMDROST
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Report | Print
Jun 22, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience. We’re pleased our team was accommodating during your Volvo XC60 service. Billy and the crew appreciate your kind words and look forward to assisting you again. Enjoy!

June 21, 2026

Dealership Rating
Employee Rating

Professional Great service everyone is friendly and great snacks in waiting area I highly recommend Smythe Volvo!! More

by TREVISWILLIAMS92471
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Report | Print
Jun 21, 2026

Smythe Volvo Cars responded

We appreciate your recommendation and are glad you enjoyed the professional service, friendly team, and snacks in the waiting area. Billy and our service staff are delighted your Volvo received great care. We look forward to assisting you again. Enjoy!

June 19, 2026

Dealership Rating
Employee Rating

Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Mark Terry, David Ferrence, Jessica Hermida, Patrick Mclaughlin, Justin Torain

Report | Print
Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 14, 2026

Dealership Rating
Employee Rating

Smythe Dealership/Service is the best and the only dealership we take our Volvo to. Thank you to Tom Coward and Doug MacAdam for their always excellent customer service.. More

by MARTINSENJOYCEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald

Report | Print
Jun 14, 2026

Smythe Volvo Cars responded

We’re honored that you bring your Volvo XC60 in for service. It’s wonderful to hear Tom and Doug provided excellent care. We look forward to assisting you again. Enjoy!

1
2
...
15

Dealership Inventory (341 Vehicles)

used 2024 Genesis GV80 car, priced at $38,481
2024 Genesis GV80
used
Savile Silver exterior
Automatic
All-wheel Drive
$38,481
View Details
new 2026 Volvo XC90 car, priced at $76,256
2026 Volvo XC90
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$76,256
View Details
used 2018 Cadillac XT5 car, priced at $10,981
2018 Cadillac XT5
used
Crystal White Tricoat exterior
Automatic
All-wheel Drive
$10,981
View Details
used 2023 Volvo XC40 car, priced at $28,981
2023 Volvo XC40
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$28,981
View Details
used 2025 Volvo EX90 car, priced at $53,981
2025 Volvo EX90
used
Crystal White exterior
Automatic
All-wheel Drive
$53,981
View Details
used 2023 Volvo XC40 car, priced at $30,481
2023 Volvo XC40
used
Thunder Grey Metallic exterior
Automatic
All-wheel Drive
$30,481
View Details
View All Inventory