Billy Shannon
Billy Shannon at Smythe Volvo Cars

Billy Shannon | Page 2

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.8
126 Reviews

Dealership Experience

3 yrs, 4 mos

Industry Experience

23 yrs, 9 mos

Languages Spoken

English English

4.8

126 Reviews

Write a Review

126 Reviews of Billy Shannon

April 26, 2026

Dealership Rating
Employee Rating

Expressed to Billy my concerns and they were handled! Professional, respectful and friendly! Thank you! More

by EJDE01IVEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 27, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. Bill and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

April 26, 2026

Dealership Rating
Employee Rating

I have been a Smythe Volvo customer for over 35 years and all I have driven are Volvos. I find them to be the perfect combination of pleasing design and excellent performance. Doug MaAdam and the Smythe fa More

by Peter B L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2026

Smythe Volvo Cars responded

Your loyalty over 35 years truly stands out, and we’re pleased the design and performance of your Volvo continue to meet your expectations. Doug and our team take pride in ensuring your XC70 receives the care it deserves. It’s especially rewarding to know our work has helped keep your family safe on New Jersey roads. Enjoy!

April 23, 2026

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They are exceptionally well prepared well planned, and well organize they know how to take care of customers More

by AMANDA.G.MACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 23, 2026

Smythe Volvo Cars responded

Delighted to hear our team provided a well-organized and customer-focused service experience. Thank you for trusting us with your Volvo. We look forward to taking care of your vehicle again. Enjoy!

April 23, 2026

Dealership Rating
Employee Rating

Always excellent. I have been servicing the car there for years. The service is always been great More

by miw
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 23, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that our team has consistently met your expectations with your Volvo XC90 service. We appreciate your loyalty over the years and look forward to keeping your vehicle in top shape each time. Thank you for sharing your experience. Enjoy!

April 22, 2026

Dealership Rating
Employee Rating

Regina and Billy are outstanding professionals! I was greeted promptly and everyone welcomed my five-year old golden doodle, even including treats. I was informed of actions needed for the car in a More

by CAROLEJEVERETT
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 22, 2026

Smythe Volvo Cars responded

Thank you for choosing us to care for your Volvo S60. Billy and our service team enjoyed meeting you and your golden doodle, and we’re glad the updates were clear and timely. We’re grateful for your kind words and look forward to serving you again. Enjoy!

April 20, 2026

Dealership Rating
Employee Rating

Excellent service. Very responsive and courteous. Thank you. I will use Smythe Volvo again for my cars maintenance. More

by HappyHondaOwnerNJ
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 21, 2026

Smythe Volvo Cars responded

Thank you for the kind words. We’re happy to hear the service on your Volvo XC60 was both responsive and courteous, and we look forward to maintaining your car again. Enjoy!

April 16, 2026

Dealership Rating
Employee Rating

Very professional customer-first approach. Billy was very transparent about the condition of my car once he received technician info and we then worked together on the essential services to ta More

by djmventures
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 16, 2026

Smythe Volvo Cars responded

Thanks for recognizing our professional, customer-first approach. We’re glad Billy clearly explained your Volvo S60’s condition after reviewing technician feedback and that you worked together on the essential services. We look forward to assisting you again. Enjoy!

April 15, 2026

Dealership Rating
Employee Rating

Always super nice and willing to find a way to make my visits smooth and easy. More

by THAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2026

Smythe Volvo Cars responded

We’re glad Billy and our team made your visits smooth and easy. Thank you for the 5-star review and for trusting Volvo with your service. We look forward to seeing you again soon. Enjoy!

April 13, 2026

Dealership Rating
Employee Rating

Always friendly and prompt service, helpful and honest. Easy to wait and work remotely from the waiting room! More

by RACHEL.S.PETTIT
Recommend Dealer
Yes

Other Employees Tagged: Billy Shannon

Apr 14, 2026

Smythe Volvo Cars responded

We appreciate hearing that our team was prompt, friendly, and honest. It’s wonderful the waiting area made remote work effortless during your Volvo XC40 service. Please reach out when you need anything else. Enjoy!

April 11, 2026

Dealership Rating
Employee Rating

I was very pleased with the service center. Work was done in a timely manner. More

by Donna Restivo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2026

Smythe Volvo Cars responded

It’s wonderful to hear the service center completed your Volvo S60 service efficiently. Billy welcomes any additional requests you may have down the road. Enjoy!

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