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Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
269 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

269 Reviews

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269 Reviews of Mark Terry

June 23, 2026

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Employee Rating

I already did this. Item was customer focused and excellent No this is enough don't be annoying More

by GlennNJ
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 25, 2026

Smythe Volvo Cars responded

Glenn, we are so glad that we had the opportunity to work with you at Smythe Volvo Cars and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy!

June 21, 2026

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Mark was extremely professional and helpful. He was informative and responsive, and made my experience relaxing. More

by JACKPRECIOUS2022
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 21, 2026

Smythe Volvo Cars responded

Thank you for highlighting Mark’s professionalism and attentiveness. We’re glad he made your service visit for your Volvo V60 smooth and stress-free. We appreciate your trust and look forward to assisting you again. Enjoy!

June 19, 2026

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Very professional staff. Cost of service is high. Car could have been cleaned a bit more inside More

by MMIKEMAYER
Recommend Dealer
Yes

Other Employees Tagged: Scott Jackson, Tina Dewald

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Jun 22, 2026

Smythe Volvo Cars responded

Mike, we are so glad that we had the opportunity to work with you and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Enjoy!

June 19, 2026

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Mark calls to explain everything amazing place thanks so much for your help with my Volvo More

by MRODRICK0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

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Jun 19, 2026

Smythe Volvo Cars responded

It’s great to know that Mark’s thorough explanations and support made your experience so positive. We appreciate your kind words about our service and your Volvo. Please reach out anytime if you need further assistance. Enjoy!

June 12, 2026

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Friendly staff, thorough explanation of services provided and needed. Overall a pleasant experience. Thank you. More

by joseoconor
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Workmanship
Service Time
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Yes
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Jun 12, 2026

Smythe Volvo Cars responded

We appreciate you highlighting our team’s friendly approach and clear explanation of services. We’re glad your Volvo XC90 maintenance was both thorough and pleasant. Mark and the rest of our staff look forward to helping you again. Enjoy!

June 04, 2026

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Mark is always very nice and he explains what needs to be done and he is polite More

by BLUE
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 05, 2026

Smythe Volvo Cars responded

It’s wonderful to know Mark’s polite demeanor and clear explanations help you feel confident when bringing in your Volvo XC60. Thanks for sharing your experience with Mark during your service visit. Enjoy!

June 04, 2026

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Always fantastic and prompt service at Smythe Volvo. Smythe is the most customer-focused service provider there is. More

by JERRYWISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, David Ferrence, Billy Shannon, Jessica Hermida, Patrick Mclaughlin, Justin Torain

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Jun 04, 2026

Smythe Volvo Cars responded

Thank you for recognizing our prompt service on your Volvo XC90. It’s rewarding to know our focus on customer care made a difference and we hope to welcome you back soon. Enjoy!

June 03, 2026

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Mark was excellent, informative, patient, respectful and gave us an excellent experience. Highly recommend him More

by ROBSZYMANIK13
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 03, 2026

Smythe Volvo Cars responded

We’re thrilled Mark made your Volvo XC90 service so informative and respectful. He’ll be delighted by your recommendation. Thank you for sharing your experience. Enjoy!

June 03, 2026

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Overall team is incredibly kind, empathetic and supportive. I work in customer service and I always feel like we are being heard and really trying to help resolve and support the client here. More

by Rmg272001
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to hear that Mark and our team treated you with empathy and support during your Volvo XC60 service. We’re glad you felt heard and that we could help address your concerns. Thank you for trusting us with your vehicle. Enjoy!

June 03, 2026

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Employee Rating

Everything was quick, I stayed informed, all my concerns were addressed seamlessly! Mark was great to work with! More

by SHAPARSE
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

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Jun 03, 2026

Smythe Volvo Cars responded

It’s wonderful to know that service on your Volvo XC40 was quick and informative. We’re pleased Mark could address all your concerns seamlessly. Thanks for taking the time to share your five-star experience. Enjoy!

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