Bob Cerza

This was BY FAR the worst car-buying experience I’ve ever had. I purchased what was advertised as a used car expecting it to be safe and thoroughly inspected. Instead, I was sold a vehicle that immediately b had. I purchased what was advertised as a used car expecting it to be safe and thoroughly inspected. Instead, I was sold a vehicle that immediately became a money pit. Within the first month, parts started failing one after another. I’ve had to replace sway bar links, a control arm, shocks and struts, tie rods, brakes, and rotors because they were worn out or rusted. It’s incredibly frustrating to think this car was supposedly inspected before being sold. As a young buyer, I trusted this dealership and feel completely let down. I worked hard to make my money to pay for this car and you lied right to my face. Instead of enjoying my new car, I’ve spent my time dealing with repair shops and paying thousands of dollars to fix problems that should have been caught before the car was ever put on the lot. I was given copies of the paperwork that said they addressed all the issues after “running it through there shop”. To say that they run the cars through the shop is the biggest lie I’ve ever heard. They did the stupid stuff like charging around $300 for an air filter that really only costs about $12 and replacing the wiper blades, yet claimed they replaced the engine mounts, which in fact have not been touched. I’m disgusted that they had no hesitation selling a vehicle in this condition to a young buyer. The lack of concern for my safety and the condition of the vehicle is unacceptable. Based on my experience, I have no confidence in this dealership. This is your warning: if you’re looking to buy a car from here, run as fast as you can in the opposite direction. Don’t even bother replying with your worthless words I’m putting this out here to save the next person from your crummy business. More

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Great experience purchasing a CPO XC40 from Smythe. Everyone I dealt with was professional, kind, and knowledgeable. I'd recommend. Everyone I dealt with was professional, kind, and knowledgeable. I'd recommend. More

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Convenient. Nice people. Realistic. Happy it worked out. I feel appreciative and confident in the used vehicle we purchased Nice people. Realistic. Happy it worked out. I feel appreciative and confident in the used vehicle we purchased More

by JLOMBARDI5678 Verified Customer Verified Customer

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This is the third Volvo we’ve purchased from Bob at Smythe. Bob is everything you want in a salesperson - he’s knowledgeable, helpful, and all around nice guy. Not once in the buying process did we eve Smythe. Bob is everything you want in a salesperson - he’s knowledgeable, helpful, and all around nice guy. Not once in the buying process did we ever feel pressure to buy - tactics that we’ve experienced at other dealerships. We are thrilled with our XC90 plug-in hybrid, it is a dream to drive! Thanks to Bob and the team at Smythe Volvo for creating a best in class customer experience. When the time comes for our next Volvo, we will be back. Volvo for life! More

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I was looking for a specific type of used car and smythe had it. I had a friend suggest working with Bob. He was nothing but easy to work with. Very responsive, transparent, and went to bat for me. Cannot s had it. I had a friend suggest working with Bob. He was nothing but easy to work with. Very responsive, transparent, and went to bat for me. Cannot suggest him enough if you’re looking for a Volvo. More

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Bob did a great job an I love the vehicle I purchased from scythe volvo would recommend others from scythe volvo would recommend others More

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We had a great experience working with Bob. He was knowledgeable, patient, and truly took the time to understand what we were looking for in a vehicle. At no point did we feel pressured - inste He was knowledgeable, patient, and truly took the time to understand what we were looking for in a vehicle. At no point did we feel pressured - instead, he guided us through the options and helped us choose the right car for our needs and budget. His professionalism, responsiveness, and honest advice made the entire process smooth and enjoyable. We really appreciated his advice and would highly recommend him to anyone looking for a new car. I also want to acknowledge Jose who guided us about 2 years ago when we first visited the dealership. Because of the positive experience we had with Jose the first time, we decided to come back and purchase a car. More

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Excellent to deal with. Try to put you in the right car and great communication. Try to put you in the right car and great communication. More

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Bob at Smythe Volvo always makes the experience easy, honest, and stress-free. His attention to detail, communication, and customer service keep us coming back every time we need a vehicle. honest, and stress-free. His attention to detail, communication, and customer service keep us coming back every time we need a vehicle. More

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It was great and easy experience with the lease of my Volvo. I couldn’t ask for more. Volvo. I couldn’t ask for more. More

by GHGHEITH Verified Customer Verified Customer

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