Justin Cottone
Justin Cottone at Toyota Direct

Justin Cottone | Page 15

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
151 Reviews
4.4

151 Reviews

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151 Reviews of Justin Cottone

September 20, 2024

Dealership Rating
Employee Rating

As you drive into the service garage, a camera analyzes your car's wheel alignment to determine if everything is in good order. Why do the service rep recommend annual wheel alignment service and if it is More

by OZZYBSK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

September 20, 2024

Dealership Rating
Employee Rating

Professional and accommodating they, took me in and started work even though i arrived early. More

by orellana727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2024

Dealership Rating
Employee Rating

Service went well. I did ask Justin to have the technician reset the display panel always show total vehicle mileage and I noticed after I left that the display was no More

by rlrscout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 09, 2024

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Employee Rating

They got my car done when they said they would. They are efficient and left my car the way they found it. More

by janine.bottger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2024

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Employee Rating

Caleb is very understanding and has taken great care of my vehicle while it is at the shop. More

by cbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 31, 2024

Dealership Rating
Employee Rating

Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. More

by jjrodock
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 29, 2024

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Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. More

by seraph174
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

August 29, 2024

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I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different More

by creolelady6103
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
Employee Rating

Service department is efficient, organized, knowledgeable, helpful and on time. I will be back and highly recommend. More

by pauskings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlie the girl (scheduling)

August 29, 2024

Dealership Rating
Employee Rating

On time, no fuss, no issues, expected result, good job, well oiled machine, coffee could be better More

by Jeff
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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