Jim Elgin
Jim Elgin at Toyota Direct

Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

Contact Me
4.6
48 Reviews
4.6

48 Reviews

Write a Review

48 Reviews of Jim Elgin

November 21, 2025

Dealership Rating
Employee Rating

Toyota Direct is a company that strives to create maximum customer service satisfaction. Why I bought my Prius hybrid at Toyota Direct is because the service department has great employees and the snack bar More

by calliedibenedetto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Great experience, very clean and fast service snack area was clean and very nice thank you I’ll definitely be returning. More

by jasmineleroy9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 25, 2025

Dealership Rating
Employee Rating

Great job on my car I have no complaints at all… 10 out of 10 More

by lashayerichardson
Recommend Dealer
Yes

July 31, 2025

Dealership Rating
Employee Rating

Really are very nice people. They are doung their job perfectly. I would say thanks More

by jabar.faraj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 17, 2025

Dealership Rating
Employee Rating

Efficient friendly service. And, service done right most importantly. Dealership could use a car wash for returning customers. More

by imsavageman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 28, 2025

Dealership Rating
Employee Rating

They are charging money too much for something not resonable I will not go back More

by abubeker87ibrahim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

June 21, 2025

Dealership Rating
Employee Rating

All the employees that I have encountered have been super friendly and extremely helpful. This is the sixth car that I Have bought at this deaLERSHIP. More

by bobmorrisey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Sayre, Chris Grossman

June 17, 2025

Dealership Rating
Employee Rating

Popcorn Speedy Accurate Expanded Good Services Good hours Appointments Friendly Courtesy Impressive Impromptu Early Helful More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Grossman

June 16, 2025

Dealership Rating
Employee Rating

No, words to describe 1 st time I was visited Toyota service it was excellent respect and polite are quality of service people. Happy for that Thank you More

by roshika.bishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 02, 2025

Dealership Rating
Employee Rating

Typically customer service is great, but this time communication was lacking around the cost of services as well as the timing of services which is why I rated this visit a 3. More

by Egb1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fadi Hamid, Maggie Arnold

1
...

Dealership Inventory (279 Vehicles)

new 2025 Toyota RAV4 Hybrid car, priced at $35,389
2025 Toyota RAV4 Hybrid
new
Midnight Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Toyota RAV4 car, priced at $34,928
2025 Toyota RAV4
new
Ice Cap exterior
Automatic
All-wheel Drive
used 2009 Honda Accord car, priced at $7,500
2009 Honda Accord
used
Belize Blue Pearl exterior
Automatic
Front-wheel Drive
new 2025 Toyota RAV4 Hybrid car, priced at $35,639
2025 Toyota RAV4 Hybrid
new
Blueprint exterior
Automatic
All-wheel Drive
used 2013 Kia Optima car, priced at $6,994
2013 Kia Optima
used
Satin Metal Metallic exterior
Automatic
Front-wheel Drive
new 2026 Toyota Camry car, priced at $38,238
2026 Toyota Camry
new
Reservoir Blue exterior
Automatic
All-wheel Drive