30 Reviews
Write a Review30 Reviews of Jim Elgin
January 20, 2025
They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen
January 17, 2025
It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from that day to today is absolutely crazy. More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Clifford Williams, Karly Bowers, Casey Canfora, Derek Cox
January 13, 2025
Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a call saying to come get your car its complete. A master cylinder is not that rapid. More
Other Employees Tagged: Joey Lyn Ronk, Mindy Hill, Clifford Williams , New service advisors not listed
December 17, 2024
Very nice new set up for the customers. I don’t mind waiting for repairs I don’t mind waiting for repairs More
Other Employees Tagged: Rufus Alexander, Erika Almanza
December 15, 2024
Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. Done in about half the time quoted and came in under quote in price as well. More
Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me
December 12, 2024
I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get out the door and drove to ToyotaDirect on a whim. A million service lanes pulled in Service writer greeted me wrote up my 40k service and out of there in 90 minutes More
November 27, 2024
Mindy helped me and told me what was wrong and what was recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care. The first thing she did was to read what Jim had put in my record the last time I saw him and he was on target. She did listen to me and made me feel like she was interested in my problems. I do miss Jim. I would like to send him a gift if I had his address because he was nice and attentive to this old lady. Could you give me his address or if I brought a gift card for him, would he get. I like that Toyota is not far from where I live I would have made it if it was further away. More
Other Employees Tagged: Mindy Hill
November 11, 2024
Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. taken care of while you wait on your vehicle. More
Other Employees Tagged: Rufus Alexander, Justin Cottone, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen
October 21, 2024
Never disappoints to provide top notch service to keep vehicles running at their best and corrects only what needs done vehicles running at their best and corrects only what needs done More
Other Employees Tagged: Jeremy Rodock, Joey Lyn Ronk, Chris Grossman, Mindy Hill