Jim Elgin
Jim Elgin at Toyota Direct
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Jim Elgin

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.7
30 Reviews
4.7

30 Reviews

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30 Reviews of Jim Elgin

January 20, 2025

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Employee Rating

They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
Service Price Transparency
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Recommend Dealer
Yes

January 17, 2025

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
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Workmanship
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Recommend Dealer
No

January 13, 2025

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Everything has changed with New service advisors not being very educated about the cars they are servicing. Like saying when checking on car that the work hasn't started, then 2 minutes later you get a More

by nyconection
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Recommend Dealer
No

Other Employees Tagged: Joey Lyn Ronk, Mindy Hill, Clifford Williams , New service advisors not listed

January 05, 2025

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I've always had a nice experience with the Toyota direct. All staff members are very polite and very friendly. More

by jamesmdougherty65
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Recommend Dealer
Yes

December 17, 2024

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Very nice new set up for the customers. I don’t mind waiting for repairs More

by lsherri39
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza

December 15, 2024

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

December 12, 2024

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I had a service appt. That morning at Tansky. The one lane line into service there was out to 161. I waited 40 minutes in my car still hadn't talked to me. I asked to get More

by BLU287
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Recommend Dealer
Yes

November 27, 2024

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Mindy helped me and told me what was wrong and what was recommended. She was nice about it. She was capable to inform me with the information that she got from the crew who was going to work on the care More

by mmulbrich
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mindy Hill

November 11, 2024

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Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
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Recommend Dealer
Yes

October 21, 2024

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Employee Rating

Never disappoints to provide top notch service to keep vehicles running at their best and corrects only what needs done More

by 84vf700
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Recommend Dealer
Yes
1

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