Erika Almanza
Erika Almanza at Toyota Direct
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Erika Almanza

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.3
26 Reviews
4.3

26 Reviews

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26 Reviews of Erika Almanza

March 17, 2025

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Employee Rating

everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
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Recommend Dealer
Yes

February 08, 2025

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Best Toyota Direct service for the last year in 2024 and 2025 I believe it was good More

by cabdiraxiinsky
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Recommend Dealer
Yes

January 20, 2025

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Recommend Dealer
Yes

January 17, 2025

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
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Recommend Dealer
No

January 02, 2025

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention More

by Virginia Bistriceanu
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Recommend Dealer
Yes

December 23, 2024

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The services are good and I don't have anything else to say. thank you More

by Mohamedsacko
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold

December 20, 2024

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Always going above and beyond helping with any concerns and issues, would recommend anyone to her. More

by duncan_dunny
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold

December 18, 2024

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Got my tires rotated and an alignment and they didn’t even fill my air with tires as my tire pressure light came on 5 min after leaving the Toyota direct servicing building. Also was upsold. More

by megan_stffrd
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Recommend Dealer
No

December 17, 2024

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Very nice new set up for the customers. I don’t mind waiting for repairs More

by lsherri39
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Jim Elgin

December 15, 2024

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Employee Rating

Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Derek Cox, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

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