Derek Cox
Derek Cox at Toyota Direct
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Derek Cox

Service Advisor

Toyota Direct

4248 Morse Rd
Columbus, OH 43230

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4.4
17 Reviews
4.4

17 Reviews

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17 Reviews of Derek Cox

April 07, 2025

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Employee Rating

Great service, from time of booking til my service was complete. Very friendly and informative. More

by waredaesha
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Recommend Dealer
Yes

April 04, 2025

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I like Toyota Camry very good car I enjoyed it and I like it t More

by yasinyaska
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Recommend Dealer
Yes

March 17, 2025

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everything was great. I like the new video that were sent to me. They communicated very well throughout the process. More

by felisha.griffin
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Recommend Dealer
Yes

March 03, 2025

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The service area is always very communicative with what the technician to accomplishing and the estimate on finishing service is prompt/helpful to get on with my day. More

by acmstamp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jim Elgin

January 20, 2025

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They did great. Very responsive and everything was fast and the staff made sure to keep me in the loop the whole process More

by nolanbrittany82
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Recommend Dealer
Yes

January 17, 2025

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It was bad for you because I ask the main is to check my battery and he said the battery is OK. Well, I’m stuck since then even today the very give me a lot of problem and I have to jam it every day from th More

by mohamedamiinyussuf
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Recommend Dealer
No

January 02, 2025

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Consistency in customer service makes me be loyal to the brand and this happened in the last 12 years. All family is upgraded but one thing is constants Toyota because we love the reliability and attention More

by Virginia Bistriceanu
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Recommend Dealer
Yes

December 15, 2024

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Fast and friendly service. Done in about half the time quoted and came in under quote in price as well. More

by thenodrin
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Recommend Dealer
Yes

Other Employees Tagged: Rufus Alexander, Erika Almanza, Maggie Arnold, Justin Cottone, Jim Elgin, Chris Grossman, Karly Bowers, Casey Canfora, Ricky Deppen , I don't remember who assisted me, so I tried to give everyone 5 stars but the survey wouldn't let me

December 11, 2024

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Awesome work, I was in and out within an hour. Thank you so much for everything More

by angelique_barnes
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Recommend Dealer
Yes

November 11, 2024

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Exceptional Customer Service that makes you feel well taken care of while you wait on your vehicle. More

by trmcday
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Recommend Dealer
Yes
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