1,932 Illinois SRT Service Centers
The dealership communicated updates on my car while it - Migg
The dealership communicated updates on my car while it was being serviced timely. Joe was great to work with!
Friendly service and minimal waiting time. - nestea11
Friendly service and minimal waiting time. Comfortable waiting area with amenities. Excellent service on repairs..
I do not like the 3% charge for credit cards and how - JFGARDNER1952
I do not like the 3% charge for credit cards and how would I know what the price is without know what something cost
Top Reviewed Service Specialists At This Dealership
Service Advisor
I've been going to Schaumburg CDJ for years, and I've - n.labordeta22
I've been going to Schaumburg CDJ for years, and I've never had a bad experience. Not even a so so one. Always quick and painless.
Service Director
Steven Martin pull me out down of the service Department. - Latrice Cobbs
Steven Martin pull me out down of the service Department. He Was Able To Get Me and My Boys Into A Brand New 2024 Vehicle With No Money Down, With the BEST WARRANTY AND DEALS. He Is Truly Hands Down A God Send!! HIGHLY RECOMMENDED!!
Prompt attentive service. - VELKOVER
Prompt attentive service. Ready on time. Convenient scheduling. No complaints. Repeat customer. Everyone was friendly.
Parts Advisor
We appreciate the assistance and explanation Bob gave us. - Ginger
We appreciate the assistance and explanation Bob gave us. He was friendly and easy to talk to.
Loaner Coordinator/Service Advisor
service advisor
service manager
Tom Dagenais, the Collision Center Manager, provided - Dtkoolwicki
Tom Dagenais, the Collision Center Manager, provided excellent customer service for me when I called to set up an appointment. He was polite and professional, he met me upon arrival and I appreciate the hard work he did for me.
Service Consultant
Awesome customer service, detail report of car, made - willgrace403
Awesome customer service, detail report of car, made themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!!
Quick Lane Manager
Shop Foreman
General manager is an excellent person to deal with along - bubby53c
General manager is an excellent person to deal with along with the office manager. The whole office team are wonderful people nice courtesy A+ all around
I only trust fair oaks ford to work on my vehicle they're - luckylady102163@gmail.com
I only trust fair oaks ford to work on my vehicle they're honest fair and I can always count on getting my vehicle fixed and back on time. EVERY TIME! Keep up the excellent service!
No Tuesday I brought a Audi Q5 and my sales person was - Sisterjanet224
No Tuesday I brought a Audi Q5 and my sales person was Zain Mirza he was thoughtful, patient and courteous over the years I have purchased many cars, but I must say this is the most pleasant car buying experience I’ve ever had zing took the time to go over every little detail of the car and finance I drove away very happy person,having say that I intend on tell all my friends and family if your looking for a great no haggling car buying experience go to Audi Morton Grove and ask for Zain,I promise you won’t be disappointed
Always professional, knowledgeable and straight forward. - Edwardj
Always professional, knowledgeable and straight forward. No surprises. Thank you for being on top of things 👍🏼
Service Writer
Service Manager
Very courteous, helpful and knowledgeable with only one - wsoki
Very courteous, helpful and knowledgeable with only one vehicle in our possession they gave us a ride to and from the dealership care of the warranty claim professionally
As I always say great service, great sales people some - jloera7380
As I always say great service, great sales people some are not there no more, I bought my first Pontiac in 2006. and since then has been the only car dealer I use
BDC Representative
Service & Parts Director
Letoya my service advisor was great! - TONYM428
Letoya my service advisor was great!! The work done was great too.. SUV is running and sounding better. Thank you
From drop off to greeting to work completion, I had a - louk11
From drop off to greeting to work completion, I had a very positive experience. Courteous and friendly interactions with staff.
Akema took care of our service with ease. - Boksur
Akema took care of our service with ease. He ensured to be early at work to accommodate my work schedule and made sure I got in time to work. You guys genuinely care that’s why I came three times to buy 3 different cars with you. And, will continue. More importantly Akema made sure to car wash and vaccum for small service. I appreciate the customer service and truly enjoy the vibes at this dealership. Customer for life.
The best dealership on the planet, I’m very glad that I - easilvername
The best dealership on the planet, I’m very glad that I work with them, this is the best thing that could happen to me
I brought my truck in at the last minute two days before - Eweiler
I brought my truck in at the last minute two days before a planned vacation and Zach was able to fit me in and get the repairs done in one day . I bead able to take it on my vacation. GREAT Service!!
Professional and courteous to work with. - PPIERREAUGUSTE
Professional and courteous to work with. I've been a customer since their conception. Would recommend them for service and a new purchase.
Service
Fantastic service experience! - bross7641
Fantastic service experience!! You guys always meet my expectations! Only problem I have is that each time I visit, I always end up with a new grease spot on my seat. Other than that, keep up the good work!!
Parts Manager
Very nice dealership, clean, organized and they take care - CJDEMORY@SBCGLOBAL.NET
Very nice dealership, clean, organized and they take care of you Go the extra distance to make things go well!
Worked with Sebastian in service and sales with Steve and - alexpl92
Worked with Sebastian in service and sales with Steve and Stan. Top experience highly recommend them for service or sales. Thanks again guys!
Part Manager
You know the job is done thoroughly. - NEWCARFROM CASTLE
You know the job is done thoroughly. Jose was very helpful in filling out and submitting the rebate for me.
It's great that dealership does free oil changes for - lpresley1626
It's great that dealership does free oil changes for seniors. That's a big help to our budgets.
Service and Sales Liaison
Service Manger
Once again, great service in a timely fashion. - jeffrey.damaschke
Once again, great service in a timely fashion. I've serviced several cars at this loaction over the past few years and each time I receive great service. Luis in particular was extremely helpful in keeping me up to date as to where the service department was in the process. Keep up the great work.
Sr Service Advisor
Lexus of Naperville has one of the nicest dealerships - Braijon
Lexus of Naperville has one of the nicest dealerships I’ve ever been too also very generous/ very informative with vehicle ownership and credit building
I received exceptional service with Armando L. - VHASLERIG
I received exceptional service with Armando L. in the service department. He is Professional , Friendly, Effiicient, and Patient. Thank You Armando.
Keep excellent services on my vehicle throughout the - sleepy01lh
Keep excellent services on my vehicle throughout the years and never have any issues dealing with the dealership.