That video helped me with the two things are the next
thing to do. At least I know what to do next.
thing to do. At least I know what to do next.
More
by jems21stone
Verified Customer
Verified Customer
Oct 28, 2026 -
Advantage Chevrolet of Hodgkins responded
I appreciate your feedback. I'm happy to hear that you found the video useful. Please contact us at Advantage Chevrolet of Hodgkins if you need help or if you have any further questions. We can assist you!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
My service rep was very knowledgeable.
The work on my car was completed correctly and accurately
The work on my car was completed correctly and accurately
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by mags40
Verified Customer
Verified Customer
Service Price Transparency
Oct 27, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your great feedback! I’m thrilled to hear that your service experience at Advantage Chevrolet of Hodgkins was positive and that we provided knowledgeable assistance. I appreciate you taking the time to share your thoughts, and we look forward to seeing you again for your next service!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Owen was very knowledgeable and personable with my
vehicle. It was a quick check in.
vehicle. It was a quick check in.
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by sue
Verified Customer
Verified Customer
Service Price Transparency
Oct 17, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your wonderful review, Sue! I’m thrilled to hear that Owen provided you with knowledgeable and personable service during your check-in at Advantage Chevrolet of Hodgkins. We strive to make every experience quick and efficient. I appreciate your feedback, and we look forward to assisting you again in the future!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Service for this visit was good with things being
explained to me regarding what was done and what needed to be done. Overall pleasant experience.
explained to me regarding what was done and what needed to be done. Overall pleasant experience.
More
by df2411
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback! I’m glad you had a pleasant experience at Advantage Chevrolet of Hodgkins and that our team was able to explain everything clearly. We look forward to serving you again soon.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
The service and the knowledge the staff have is great.
Owen is always very helpful. Thank you!
Owen is always very helpful. Thank you!
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by mariselandrad06
Verified Customer
Verified Customer
Service Price Transparency
Oct 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your kind words, Marisel! I am glad to hear you had a great experience at Advantage Chevrolet of Hodgkins and that Owen was able to assist you. We appreciate your feedback and look forward to seeing you again soon!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Service is great, Francisco was very helpful and
pleasant, service was quick and on rim3
pleasant, service was quick and on rim3
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by angela.bryant44
Verified Customer
Verified Customer
Service Price Transparency
Sep 12, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Angela! I’m glad to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Francisco provided helpful and pleasant service. Your support means a lot to us, and we hope to see you again soon for any of your automotive needs!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Sep 12, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Angela! I’m glad to hear that you had a great experience at Advantage Chevrolet of Hodgkins and that Francisco provided helpful and pleasant service. Your support means a lot to us, and we hope to see you again soon for any of your automotive needs!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Very friendly and professional acting.
Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felip
Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felipe and Jay. The preceding people were not able to help resolve our unfortunate experience. Why when we came into the dealership to ask someone that could answer our question, when will the vehicle be delivered?, was in a meeting. We left without an answer. The dealership did not answer my questions regarding the purchase of the vehicle I ordered from the factory. Some questions not answered: when was my car delivered to the dealership, who checked in the vehicle when delivered to the dealership, why was the damage not noticed at the inspection, was the person trained to inspect vehicles delivered, why was my vehicle (VIN) listed on line after we purchased the car, why were we not notified until almost 4 weeks after the vehicle was delivered to the dealership, why after we made an appointment to order the vehicle our sales person was helping another customer at our appointment time. I have a list of 23 issues we are waiting for how all these poor practices will be addressed.
I do not want this to happen to anyone else. It is probably happening to many others without them knowing it. Or they think activities are just normal. We were fooled.
More
by wilmo.maresh
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your feedback, Wilmo. I appreciate your candid review and your concerns about your experience at Advantage Chevrolet of Hodgkins. I'm disappointed to hear about the issues you've faced regarding your vehicle order and the communication breakdown. Such matters are taken seriously, and your detailed observations will help us improve our processes. If you could provide further details, please reach out to me directly. Thank you for bringing this to our attention.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Sep 06, 2026 -
wilmo.maresh responded
This looks like an automated response. Is it?
I have not received answers I asked for.
Mr. Smith thanks for our telephone conversation.
What has beed done to improve your customer relations?
Oct 30, 2026 -
wilmo.maresh responded
Very friendly and professional acting. Who is Owen, what did Owen do for me? Was he that service person that that could not see the damage? I know Mike Armstrong, Glenn Smith, Lewis, Felipe and Jay. The preceding people were not able to help resolve our unfortunate experience. Why when we came into the dealership to ask someone that could answer our question, when will the vehicle be delivered?, was in a meeting. We left without an answer. The dealership did not answer my questions regarding the purchase of the vehicle I ordered from the factory. Some questions not answered: when was my car delivered to the dealership, who checked in the vehicle when delivered to the dealership, why was the damage not noticed at the inspection, was the person trained to inspect vehicles delivered, why was my vehicle (VIN) listed on line after we purchased the car, why were we not notified until almost 4 weeks after the vehicle was delivered to the dealership, why after we made an appointment to order the vehicle our sales person was helping another customer at our appointment time. I have a list of 23 issues we are waiting for how all these poor practices will be addressed.
I do not want this to happen to anyone else. It is probably happening to many others without them knowing it. Or they think activities are just normal. We were fooled.
Very friendly, clean and efficient.
I was able to get in, get the work completed in a reasonable amount of time and got plenty of details on what was done and how everthing looked duri
I was able to get in, get the work completed in a reasonable amount of time and got plenty of details on what was done and how everthing looked during the inspection.
More
by gideon.rick1474
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your wonderful review, Rick! I appreciate your kind words about our friendly service, cleanliness, and efficiency at Advantage Chevrolet of Hodgkins. It’s great to hear that you received detailed information during your inspection and that your experience met your expectations. We look forward to seeing you again for your future automotive needs!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
Owen was very friendly and knowledgeable about services
and recommendations. Overall this dealership has been beyond great with vehicle services and customer service!
and recommendations. Overall this dealership has been beyond great with vehicle services and customer service!
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by krarmstrong83
Verified Customer
Verified Customer
Service Price Transparency
Sep 03, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for your wonderful review! I appreciate your kind words about Owen and am thrilled to hear that you had a great experience with our services at Advantage Chevrolet of Hodgkins. We look forward to serving you again in the future!
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
I have brought my car in for the same just to be told the
same thing until I took them on a test drive then it’s determined it’s a problem
But maybe tires that was rotated and now they have to rotate them b
same thing until I took them on a test drive then it’s determined it’s a problem
But maybe tires that was rotated and now they have to rotate them back and the steering wheel shaking on a 2025 with 30k miles is unreal and it should not have taken 3 to 4 times to figure and give the same answer I’m
So over Chevy tried because my dad drove one but I’m done it’s a lemon that I have experiencing technical issues this is crazy
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by mzcbabe
Verified Customer
Verified Customer
Service Price Transparency
Aug 24, 2026 -
Advantage Chevrolet of Hodgkins responded
Thank you for sharing your experience. I understand your frustration regarding the repeated visits and the ongoing issues with your vehicle. At Advantage Chevrolet of Hodgkins, we strive to provide effective solutions for our customers, and I appreciate your feedback as it helps us improve our services. I encourage you to contact me directly to address your concerns and assist. Your satisfaction is important to me.
Sincerely,
Glen Smith
General Sales Manager
tsmith@advantagedealer.net
(708) 215 -2394
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5 yrs, 10 mos
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