Court Street Ford - Service Center

I called and scheduled appointment to check driver door per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key per letter I received. I asked for a time and was told 8:30 on Monday morning. I sat for 2 1/2 hours and nothing was done. I also requested new key fob due to losing one; it was submitted to my extended warranty insurance but I did not receive any further information if it was ordered or when to expect it. I do not understand why you would tell me to come in at a particular time and think I could spend my entire day sitting and waiting for you to check it whenever was convenient for you. More

I believe you charged way to much on labor to fix a simple door handle for the the amount time and effort to fix it! simple door handle for the the amount time and effort to fix it! More

Awesome customer service, detail report of car, made themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! themselves available for any questions, very polite and patience, made me feel comfortable, explain different options, Just a Wonderful place!!! More

The entire Staff was great. They were helpful, efficient, nice and friendly. Everything was on time. They were helpful, efficient, nice and friendly. Everything was on time. More

These are the nicest group of people to do business with! It's never fun to have to get work done on your car but they were a pleasure. Great team!! It's never fun to have to get work done on your car but they were a pleasure. Great team!! More

excellent as always, service department is courteous and helpful. just wish labor wasn't so expensive helpful. just wish labor wasn't so expensive More

We had a strange problem with our 2019 Escape. The service dept. figured it out and all is well again. The service dept. figured it out and all is well again. More

Everything with getting oil change and maintenance check went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys. went very well. We had a time reserved for our work and it was being worked on as soon as they had the keys. More

It's always a pleasure to do business with Court Street Ford. We have been customers for a long time. Ford. We have been customers for a long time. More

My truck was taken in at the appointed time, service representative was very cordial and professional, he knew exactly what I needed and it was all finished in a timely manner. representative was very cordial and professional, he knew exactly what I needed and it was all finished in a timely manner. More