Jeremy Kaufmann

On a maintenance checkup I mentioned a problem occurred when the Ford Pass app updated. After maintenance was finished they walked me patiently thru the steps trying to resolve the issues Everything was when the Ford Pass app updated. After maintenance was finished they walked me patiently thru the steps trying to resolve the issues Everything was done in a timely manner with courtesy and professionalism. Thank you Jeremy and Daniel! More

by kathleenblakeley Verified Customer Verified Customer

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Took my 2022 F450 to change wheel speed sensor. They wound up having to change both sides. I went back to get my truck after dropping it off for the second time and noticed the front hub cap was mi They wound up having to change both sides. I went back to get my truck after dropping it off for the second time and noticed the front hub cap was missing on the same side that they had just changed the wheel speed sensor on. I have talked to them numerous times and still no resolution on what they did with my hubcap. I keep being told “we can’t find it and we have to talk to the manager then we’ll call you back”. I have called them 4 times and they have called me 0 times to resolve this. More

by Billybig7 Verified Customer Verified Customer

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Service was very good, I work nights so decided to call right at opening. Said they could get me in, when I arrived I saw my name was the last on the board, I think it said 150 minute wait but I asked Jere right at opening. Said they could get me in, when I arrived I saw my name was the last on the board, I think it said 150 minute wait but I asked Jeremy about it and he said he would get me in, they pulled the car in right after! Appreciate the service and will continue to use their services! More

by thezezetop Verified Customer Verified Customer

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The workers were quick to help you. Made sure you walked away satisfied and with a smile. Made sure you walked away satisfied and with a smile. More

by cblair72hawks Verified Customer Verified Customer

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Friendly and professional staff, both sales and service! Whar a great choice I made in buying my car there. Whar a great choice I made in buying my car there. More

by mjr101155 Verified Customer Verified Customer

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Customer friendly! Fast and efficient! Clean waiting area! Coffee provided while you wait! Got me in the same day! Fast and efficient! Clean waiting area! Coffee provided while you wait! Got me in the same day! More

by Nstice Verified Customer Verified Customer

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Michael McLaughlin in service was very good about keeping me posted with updates on the progress of repairs to my vehicle. me posted with updates on the progress of repairs to my vehicle. More

by anthony.j.manuele Verified Customer Verified Customer

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Always friendly and helpful. Not pushing to purchase anything extra. Very clean atmosphere. Trustworthy and reliable Not pushing to purchase anything extra. Very clean atmosphere. Trustworthy and reliable More

by jwankel958 Verified Customer Verified Customer

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We are so used to being treated as a couple of dumb women. The salesman try to exploit our gender. Vicki and Kevin treated us with total respect throughout our visit. I addition, Wes Cook took his women. The salesman try to exploit our gender. Vicki and Kevin treated us with total respect throughout our visit. I addition, Wes Cook took his time with us and answered all of our questions. We had a concern with our truck after taking delivery and it was dealt with expeditiously. I will not hesitate to return to Westown Ford for our next vehicle purchase! More

by KAS Verified Customer Verified Customer

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Great service as always! I drive a distance to go to Westown Ford for service on my F150. Their work is high quality and timely. I drive a distance to go to Westown Ford for service on my F150. Their work is high quality and timely. More

by Cornboy98 Verified Customer Verified Customer

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