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Carolina Wetzel
Carolina Wetzel at Advantage Chevrolet of Hodgkins

Carolina Wetzel

Service Advisor

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

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4.8
567 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

567 Reviews

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567 Reviews of Carolina Wetzel

September 10, 2026

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Employee Rating

I purchase a 2014 Chevy equinox from this dealership and been having it service by them. Excellent service More

by vstirgus
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro

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Sep 11, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I’m thrilled to hear that you’re enjoying your 2014 Chevrolet Equinox and that our service team at Advantage Chevrolet of Hodgkins has been providing you with excellent service. I appreciate your trust, and we look forward to assisting you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 27, 2026

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Was very happy. They were honest with me, they could have told me it was something else but it was a very easy fix . Everyone was very kind over there, Especially ca More

by SGRAD1957
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Service Time
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Recommend Dealer
Yes
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Aug 27, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your amazing review! I’m thrilled to hear that you had a positive experience at Advantage Chevrolet of Hodgkins and that Carolina was able to assist you with honesty and kindness. Your feedback is appreciated, and we look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 24, 2026

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I bought my car from this dealership and only take it here for oil changes and service. They are very accommodating and when I thought damage had been done to my car, they were prompt in showing me that More

by tonij701
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felipe Alfaro, Rudy Ramirez

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Aug 24, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your experience, Toni! I'm thrilled to hear that you feel accommodated at Advantage Chevrolet of Hodgkins and appreciate our promptness in addressing your concerns. Providing excellent service is our priority, and it's great to know we could assist you effectively. We look forward to seeing you for your next oil change or service! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 24, 2026

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Great customer service got me in and out a appointment matters the wait time is fair More

by latashiacrumpton
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Aug 24, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, Latashia! I’m thrilled to hear that you had a great experience with our customer service at Advantage Chevrolet of Hodgkins. We always strive to make our appointments efficient and appreciate your feedback about the wait time. We look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 18, 2026

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We only come here for all our car needs. The staff is very friendly polite and very knowledgeable about that’s wrong with the cars. More

by litoelisa
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Felipe Alfaro, Owen Suarez

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Aug 19, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review! I truly appreciate your continued trust in Advantage Chevrolet of Hodgkins for all your car needs. It's great to hear that you find our staff friendly, polite, and knowledgeable. Our team looks forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 17, 2026

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Chevy of Hodgkins was relentless in figuring out what was wrong with my 2020 Blazer....another dealer gave up! It took time, but they replaced the transmission....and some parts after that. Replaced the cool More

by amyeherrera
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Recommend Dealer
Yes
Print
Aug 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Amy! I’m thrilled to hear that you had a great experience with Advantage Chevrolet of Hodgkins and that your 2020 Chevrolet Blazer is running like new again. I’m glad Caroline could provide you with the support and communication you needed throughout the process. Your patience truly paid off! I appreciate your kind words, and we hope to see you again soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

August 10, 2026

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Service center was terible. Did not do what they told me they were going to do. More

by t.bulthuis
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Recommend Dealer
No
Print
Aug 11, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to leave your feedback. I understand that having a clear understanding of the work planned for your vehicle is an important part of a service visit. The details you've provided will be brought to the attention of the appropriate team at Advantage Chevrolet of Hodgkins. If you are open to it, please reach out to me directly so I can learn more about what was discussed and what was completed. We remain committed to providing customers with clear expectations and dependable service. Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 18, 2026

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I had a seamless experience when I took my Tahoe in. From the moment that I dropped the vehicle off to picking it up…… every person was professional and exceeded my expectations More

by hindsjlisa
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Krystal Roberts, Mike Armstrong, Robert Alanis, Felipe Alfaro

Print
Jul 19, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your wonderful review, Lisa! I’m pleased to hear that you had a seamless experience with your Chevrolet Tahoe at Advantage Chevrolet of Hodgkins. Our team strives to provide professional service, and it's great to know we exceeded your expectations. We look forward to seeing you again for your next visit! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 17, 2026

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Scheduled my car one day and brought in the next. Had an issue with the antenna and was told it would take 2 to 3 hours and that they had the part in stock imagine that? I am completely satisfie More

by weeping_willow_01
Service Price Transparency
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Recommend Dealer
Yes
Print
Jul 18, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words! I’m thrilled to hear about your positive experience with us at Advantage Chevrolet of Hodgkins. It's great that we could quickly address the antenna issue and have you back on the road in no time. I appreciate your support, and we look forward to serving you again in the future! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

July 17, 2026

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Employee Rating

Quick, great service. I was in and out and no time staff was friendly. I will go back. More

by JOHNKRAMARSKY
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Jul 17, 2026

Advantage Chevrolet of Hodgkins responded

Thank you for your kind words, John! I’m thrilled to hear that you had a quick and friendly experience at Advantage Chevrolet of Hodgkins. We look forward to welcoming you back soon! Sincerely, Glen Smith General Sales Manager tsmith@advantagedealer.net (708) 215 -2394

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