James Hatchett

Grwat service, rhe staff was professional, friendly, and kept me informed throughout the entire process. Everything was handled efficiently, and my BMW was returned in great condition. I truly appreciate th kept me informed throughout the entire process. Everything was handled efficiently, and my BMW was returned in great condition. I truly appreciate the outstanding customer service and would definitely recommend this dealership. More

by SPURLOCK68 Verified Customer Verified Customer

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Clean,Nice & Great Service Specialist James. Nice Amenities Like Coffee & Hot Chocolate. Nice Salesman at the Desk on The Show Room Floor.👍🏾 Nice Amenities Like Coffee & Hot Chocolate. Nice Salesman at the Desk on The Show Room Floor.👍🏾 More

by HRADDLE50 Verified Customer Verified Customer

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Joe McFadden was a delight to consult and work with to a successful agreement and new car purchase. He was knowledgeable, confident and easy to spend productive time with during the entire pre-order, contra successful agreement and new car purchase. He was knowledgeable, confident and easy to spend productive time with during the entire pre-order, contract and delivery process. Joe is the epitome of professionalism! We look forward to working with him in the future. Mark Messina truly is an up and coming star. Polite, smart, new car operating system savvy! Definitely a keeper and represents the future as ZEIGLER of Orland Park continues to grow. Regan Notter was competent and easy to work with on the financial piece of the transaction. It all started with a telephone call to James Hatchett asking for a sales person recommendation. Zeigler of Orland Park is surrounded by a 5 STAR Team!!! More

by MAHLAW83 Verified Customer Verified Customer

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Good - They got me in the same day. The waiting area is nice and they serviced my vehicle quickly. James my service agent provided good customer service. Bad - I brought my vehicle i The waiting area is nice and they serviced my vehicle quickly. James my service agent provided good customer service. Bad - I brought my vehicle in for a simple oil change and brake fluid service, and they somehow came back with a massive list claiming $10,000 in needed repairs. Their prices are ridiculously high and feel incredibly inflated. To make matters worse, they slap a ridiculous 3% service charge on top just for using a credit card to pay. Look elsewhere for honest pricing. More

by JAMAL Verified Customer Verified Customer

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James was an awesome service rep! Kept me abreast and updated on the repairs to my vehicle. Kept me abreast and updated on the repairs to my vehicle. More

by FRANKWASHINGTON0 Verified Customer Verified Customer

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Always great and consistent service from the moment you arrive. Everyone is very welcoming and professional. arrive. Everyone is very welcoming and professional. More

by HERNANDEZ73 Verified Customer Verified Customer

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This service center is generally slow regardless of appointment time. Also? This was the third time I’ve waited 15+ minutes for my car to be brought around front after it was finished, because very few appointment time. Also? This was the third time I’ve waited 15+ minutes for my car to be brought around front after it was finished, because very few people can drive stick shift. James, however, was the best representative I’ve ever dealt with there. He was polite and honest and was very clear and transparent in his communication with me. More

by MJS312 Verified Customer Verified Customer

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Jordan was professional, courteous, and easy to work with during my appointment at BMW of Orland Park. He kept me informed throughout the process and made everything smooth and straightforward. I appreciated during my appointment at BMW of Orland Park. He kept me informed throughout the process and made everything smooth and straightforward. I appreciated the friendly service and overall positive experience. More

by MAL Verified Customer Verified Customer

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James Hatchett is really good. The service was performed on a professional and very precision. The service was performed on a professional and very precision. More

by WANGX730 Verified Customer Verified Customer

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To whom this may concern the service was great everyone was very nice and friendly that meant a lot was very nice and friendly that meant a lot More

by LASHANABANKS Verified Customer Verified Customer

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