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Dion Grace
219 Reviews
219 Reviews
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219 Reviews of Dion Grace
June 10, 2026
The dealership was nice the staff helpful. I communicated to the staff taking the car in Deon who helped me also. Please don’t let the drivers side window down it won’t go back up. When my car I communicated to the staff taking the car in Deon who helped me also. Please don’t let the drivers side window down it won’t go back up. When my car was returned they let the window down. Deon told me they couldn’t get it back up his technician is xxxxxx now he has to pay him and quoted me $1800 to repair the driver side window regulator. I had to accept the vehicle with the window down after repeatedly asking everyone not to let it down. Now my vehicle has been rained in and bugs everywhere and is at risk of being stolen or broken in to. I won’t go back and won’t recommend anyone else. In addition this has left me u. A horrible predicament. More
by TELLIEHOWARD
Verified Customer
June 04, 2026
I appreciate the professionalism and personal attention shown to me by Jason during my visit. shown to me by Jason during my visit. More
by ELVISPARKER415
Other Employees Tagged: Jason Jakubowski
May 31, 2026
To whom this may concern the service was great everyone was very nice and friendly that meant a lot was very nice and friendly that meant a lot More
by LASHANABANKS
Other Employees Tagged: James Hatchett, Jason Jakubowski, Richard Pool, Rob Snipe, Jordan Vieceli, Steven Anderson, Eddie Marquie
May 25, 2026
Everything went well, I was very happy with the service I received on yhe day of my appointment received on yhe day of my appointment More
by CRYSTAL_REYNOLDS2007
Other Employees Tagged: James Hatchett, Steven Anderson
May 12, 2026
Dion was efficient, professional, and extremely knowledgeable about my M4. Very pleased with the analysis and thorough inspection. It appears that this dealership improves their service and techn knowledgeable about my M4. Very pleased with the analysis and thorough inspection. It appears that this dealership improves their service and technology every year. More
by DONHAMER
May 04, 2026
Services were exceptional from all staff involved. I always have a pleasant experience with every visit I always have a pleasant experience with every visit More
by ADAVIS7169
Other Employees Tagged: James Hatchett, Jason Jakubowski, Richard Pool, Rob Snipe, Jordan Vieceli, Steven Anderson, Eddie Marquie
May 01, 2026
I recently brought my vehicle in for a minor repair and received truly 5-star service. Dion and Eddie were absolute gentlemen—kind, professional, and incredibly helpful throughout the entire process. They received truly 5-star service. Dion and Eddie were absolute gentlemen—kind, professional, and incredibly helpful throughout the entire process. They made what could have been a routine visit into a genuinely positive experience. I really appreciate their attention to detail and excellent customer care. More
by mrs. antione
Other Employees Tagged: Eddie Marquie
April 23, 2026
Dion was uncommunicative- I was expecting a phone call to update me on the car, and he waited until 5:00 of the 3rd day my car was in to call me. to update me on the car, and he waited until 5:00 of the 3rd day my car was in to call me. More
by KUEMPELB
Other Employees Tagged: The cashier was very nice. The man who brought the loaner car out was very nice. Eddie was very nice
April 20, 2026
I went for an oil change, which was completed. My concern is that the service technicians found multiple issues with my vehicle now that my vehicle is no longer under warranty. My vehicle has o My concern is that the service technicians found multiple issues with my vehicle now that my vehicle is no longer under warranty. My vehicle has only been serviced by this dealership for all work including scheduled routine maintenance. Not once during any of these visits was it brought to my attention that I may have an upcoming issue until my most recent visit Friday. I want to be clear that Dion was very helpful, but I have an issue with being told I have a critical service need now that my vehicle is likely no longer covered by my certified pre-owned warranty. This is a less than optimal experience and will impact my decision on future vehicle purchases. More
by Brett Banks
April 05, 2026
The BMW Dealer has gotten away from washing customers cars after service. They have also gotten away from checking and replacing the battery on the key fob. In addition, they forget to search customers cars after service. They have also gotten away from checking and replacing the battery on the key fob. In addition, they forget to search customers extended warranty agreement before service.. BMW is known as luxury company and customers expect to be treated with high-quality service. Customers should not feel that they’re just another basic dealership.. More
by NEVAREZN17
