53 California Mercedes-Benz Dealers

This Dealership is very welcoming and Billy is Amazing. - mary.nausha

This Dealership is very welcoming and Billy is Amazing. He is very informative and helpful with my leases. He goes above and beyond with setting me up in my new vehicle.

The sales people a foothill Ranch, Mercedes-Benz were not - parichehr.d.ahmadi

The sales people a foothill Ranch, Mercedes-Benz were not pushy, but they provided the service. Katie was my sales lady. she was informative, and very helpful. She was extremely customer oriented and excellent at communicating online and provided all the information that I asked for. I will recommend her to anybody who want to buy Mercedes at foothill Ranch.

Suzy is the epitome of customer service and transparency. - ppalloza13

Suzy is the epitome of customer service and transparency. Just having met her, she comes across a person who genuinely cares to give customer the best of everything in purchase of the car. Very genuine.

Very well run. - ailene

Very well run. Love the video they send you. Their service is why I go to Santa Rosa instead of Fairfield which is closer

Working with MB Laguna and their Internet Sales - beaumorgan

Working with MB Laguna and their Internet Sales Department is always fantastic. I have leased or purchased over a half dozen vehicles from them over the past 10 years and most recently have worked with David Abrams who is phenomenal. While I live in North County San Diego and have several other MB dealerships in my area, they are unable to match the people and pricing of MB Laguna. I’m happy to be a loyal customer.

My car is always in excellent hands at Mercedes of - GIGI

My car is always in excellent hands at Mercedes of Ontario. Tony. Garcia provides me with excellent service and make sure everything is top-notch with my vehicle

I had a great experience at Mercedes-Benz of Arcadia - Heather B

I had a great experience at Mercedes-Benz of Arcadia thanks to Roberto. He was very kind, patient, and helpful throughout the entire process. I truly appreciated his professionalism and the way he made everything simple and stress-free. I highly recommend asking for Roberto if you visit!

Excellent customer service Shahriar is the best sales - rany122

Excellent customer service Shahriar is the best sales man and very professional and knowledgeable about Mercedes Benz!!!

Outstanding staff with excellent communication skills, - Adelelbialy

Outstanding staff with excellent communication skills, specially Mie Sales manager helped a lot to finish the deal

We got there without an appointment and it was not a - upcpio

We got there without an appointment and it was not a problem and Jag help us immediately and because we couldn’t wait and we had an appointment the next day, we got a rental car. We got the car the next morning and the fixt what was showing on the dash board. Thank you!

Vic is the best, he took good care of us. - Dt1vc

Vic is the best, he took good care of us. My sister and I bought our EQE SUV 4 matic for me and my sister AMG..Thank you so much to Vic and Raji.

Thank you for your support and excellent condition of my - Rita B

Thank you for your support and excellent condition of my beautiful MB. Experienced some difficulties with contract interpretation, but efforts from management rectified my concern. THANK YOU!

I recently purchased a Certified Pre-Owned S580 from - andrii

I recently purchased a Certified Pre-Owned S580 from Mercedes-Benz of West Covina, and I want to especially thank Zaryab Choudhry for making the entire experience outstanding. The car was first listed online without photos and with a generic “black interior” description. Over the phone, Zaryab went the extra mile to personally check and confirm that it actually had a beautiful white interior. He shared all the details I needed and even showed me the car in the back parking lot before it ever reached the showroom. We locked the deal the same day. Despite the challenges with financing due to the car’s price, Zaryab worked hard to secure a loan for me and was very generous with my trade-in value. After the test drive, I had a few concerns about the car. Zaryab coordinated with the service department, made sure the issues were addressed, and even test-drove the car himself afterwards to confirm everything was resolved. Throughout the process, he was professional, responsive, and patient, answering all of my many questions and calls. His honesty and dedication gave me complete confidence in my purchase. If you’re considering buying a Mercedes, I highly recommend asking for Zaryab. He truly cares about his customers and delivers a top-notch experience.

The dealer was very professional and patient throughout - nalisa521

The dealer was very professional and patient throughout the entire process. They provided clear information, answered all my questions, and made everything smooth and easy. I truly appreciate their excellent service and highly recommend them.

O will give Joe Ramos a 5 star rating and my purchasing - SHAREEWADDLE

O will give Joe Ramos a 5 star rating and my purchasing experience. However, approximately 6 months ago I came in late one afternoon and had a really stupid experience and that is why I gave 4 stars.

Jose was great as always! - jerrycolombini

Jose was great as always!! Did what he said he was going to do and it got done. Thanks Mercedes Ben’s of Stockton!!

Very friendly and inviting. - brett_baum

Very friendly and inviting. No pressure. The staff were always happy to see me return.

Excellent service great job truck is the best in the west - denavarro04

Excellent service great job truck is the best in the west bay area and world

Chris is very knowledgeable and his experience helped - adelgadillojja

Chris is very knowledgeable and his experience helped answer all my questions. I'm very happy !

nice service, good price, the vehicle is very good, I - yanjunz2020

nice service, good price, the vehicle is very good, I bought a used car in this dealer.

Great People to go with Bao and John are great people to - prabhu_raj

Great People to go with Bao and John are great people to work with. Thank you folks

I don’t know much about cars, but everyone here was - Hinmy.feng

I don’t know much about cars, but everyone here was incredibly warm, patient, and professional. They offered me a very fair deal and even took the time to teach me some useful tips for driving my new car. The whole process was smooth and enjoyable. Andy is a truly professional salesperson, and I’m very grateful for his help.

Wayne is easy to work with, answers our concerns - mgcid

Wayne is easy to work with, answers our concerns promptly. He explains clearly what needs to be done and how will that be done.

My experience at Mercedes Benz Sacramento was a good one. - Scalldog1

My experience at Mercedes Benz Sacramento was a good one. Definitely would do business again.

Great place great vibes! - michael.g22sales

Great place great vibes! Our salesman EJ helped us pick the perfect car and Julian the sales manager was able to help make it fit in our budget. Will definitely be doing business here again!

Exceptional service from a team that truly cares! - Mrsfernandez0214

Exceptional service from a team that truly cares!" I want to thank Evette, Kurt and Jonathan for the excellent level of customer service we received. A smile goes a long way and these three were very personable. I communicated some concerns and these three in particular made me feel valued and heard. Unfortunately, I did not plan accordingly and I have to go back, but I do so knowing I'm in good hands. I truly hope ownership sees this review because ,"These employees set the gold standard for what customer service should be. Their professionalism, friendliness, and genuine care made my experience outstanding. Every company should strive to have a team like this." I will continue to give feedback on my services here. Thank you all!

I would like to give a shout out to Mike B from Service - Photaigaming

I would like to give a shout out to Mike B from Service advising as he perfectly embodies the three principles of being disingenuous, dishonest, and apathetic. He is everything that is the antithesis of customer service. Mike was uninterested and disingenuous when I told him I wanted to take my broken car to another service location because the service quote Mercedes gave me was too expensive considering how old my vehicle is. He gave me no other options, nor did he try to work with me, and instead I was given a look of disdain and treated as if I was stupid. I was fortunate enough to have met Mr. Lamont who was concerned for my broken sounding car and my safety, and did his best to negotiate the price with me and ultimately convinced me to keep my car with them for service. BUT I regret that choice. When I had ultimately decided to go ahead with the repair on a Wednesday, I had been told it would be ready by Friday by Mike. When Friday came by, no one from Mercedes reached out to me about the status of my car and I had to call them myself to ask what was the situation. It was only when I had called that Mike told me only the parts had just came through and my car hasn't been worked on yet, so it would not be ready until the following Monday. When I mentioned to him that he was the one who told me my car would be ready by Friday when I originally decided to go ahead with the service, Mike not only gaslighted me but denied that he ever said that. There was no accountability to even admit his own mistake or miscommunication. As a result of his miscommunication, this has costed me several days worth of Uber/Lyft rides. Lastly, on the day of pick up, as if it were even remotely appropriate, Mike had thought it would be smart enough to make a joke about my financial status given my employment. "Oh, if you're a [my job], why didn't you just pay the full price then, haha" I shouldn't have to explain that everyone comes from different backgrounds and I didn't come to Mercedes to have to explain my own financial situation to anyone and be looked down on. I came to Mercedes because I have before in the past to other Mercedes service locations (not the Fresno one) and I care for my car that I have been driving and dependent on for a long time. Mike has demonstrated to be apathetic to any customer given his reputable history of repeated terrible reviews here on Google. Unless I am blind or someone cannot read, it is amazing that he still has a job there at Mercedes. It has been clear that someone has not learned "if there is nothing good to say, then just shut your mouth." Mr. Lamont thank you for your customer service. It is something that Mike has yet to learn and add to his vocabulary. I hope you plaster this review next to his desk as a reminder of how much of a great employee he is and how much he means to Mercedes. He truly goes above and beyond treating his customers poorly. It's amazing that he is one of the first faces you will see if you try to bring in your car for repair. I would rather have driven my broken car and crashed than to be serviced with Mike. This is just utterly very unprofessional service, especially at a Mercedes dealership. I would NEVER come back again because of how degrading and irresponsible Mike was.

Very disappointed in the service department. - Slc0329

Very disappointed in the service department. When I called to make annual service appointment. I was not aware my car warranty expired. Took my car for an oil change. When I checked in, they never told me there would be a charge for my visit. After my car was complete I was told I owed 400.00. I questioned why I was being charged. I was told they told me when I made my appointment that my warranty expired. They absolutely never said anything because I would have asked how much my service would cost and would NEVER agree to a $400.00 oil change and car wash. Very disappointed that I never got notification from Mercedes of my warranty expired and that I was lied to by service department that they told me ahead of time. Updated Review: Mercedes Manager, Matt Kelleher, immediately called me after receiving my email and my concerns. Matt apologized and we agreed upon a resolution that was satisfactory to my original complaint. I was very impressed that Matt called me on a Sunday within an hour of me sending the email. This is great customer service acknowledging in a timely manner. Thank you Matt!

I had an outstanding experience at Mercedes-Benz of - ZainMB

I had an outstanding experience at Mercedes-Benz of Encino, and a big part of that was thanks to Ben Benyoucef, the salesperson who assisted me in getting my black on black Mercedes. From start to finish, Ben was incredibly professional, yet still made the whole process fun and stress-free. His approach to negotiation was straightforward, transparent, and made me feel confident in my decision. I highly recommend Ben Benyoucef and his sales manager Larry Killingsworth are true gems and to anyone looking for a top-notch car buying experience. If you're planning to visit Mercedes-Benz of Encino, be sure to ask for them!