Thomas Lee

My service advisor Teddy was amazing! I felt heard and token care of through patience and kindness. I felt heard and token care of through patience and kindness. More

by kerrygriffin Verified Customer Verified Customer

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I am 60 and have purchased 8 cars over my life time, however this time was unexpected and I was concerned with my situation. Thomas took the time to work with me and explain in detail my options, we wen however this time was unexpected and I was concerned with my situation. Thomas took the time to work with me and explain in detail my options, we went over a lease which I had never done before because I was scared of not owing a vehicle. Thomas took the time to explain in detail a lease vs purchase. I have had my vehicle serviced there several times and each time had a horrible experience but Thomas turned that all around! My experience with Thomas and Florian was a 10+. I am leasing a brand new beautiful car that will keep me worry free for the next 4 years! Thank you Thomas’. More

by kerrygriffin Verified Customer Verified Customer

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Excellent service provided by Teddy. Also, Thomas Lee showed me some new Mercedes too. Thanks to both of them. Also, Thomas Lee showed me some new Mercedes too. Thanks to both of them. More

by Kumar Verified Customer Verified Customer

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I had a pleasant and positive experience working with Rocklin Mercedes and Thomas Lee. He made sure everything was done right and was very friendly and honest Rocklin Mercedes and Thomas Lee. He made sure everything was done right and was very friendly and honest More

by wolfmountainvans Verified Customer Verified Customer

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No issues. Good service. Even washed the car. And good donuts and coffee. Nice work. Good service. Even washed the car. And good donuts and coffee. Nice work. More

by MURRY.SHOHAT Verified Customer Verified Customer

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Don’t pick up calls when needed. Sometimes no communication at all. Service takes long Sometimes no communication at all. Service takes long More

by Nan Verified Customer Verified Customer

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Professional team and welcoming people . Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! More

by TITERNIK2007 Verified Customer Verified Customer

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Thomas is very professional in terms of techs and communication. Most importantly, he acts more like a friend and think about our real situation instead of just pushing to sell the product. communication. Most importantly, he acts more like a friend and think about our real situation instead of just pushing to sell the product. More

by WJWANG28 Verified Customer Verified Customer

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Best Mercedes Benz dealership in Northern California for buying new / used card and service. Team is professional. buying new / used card and service. Team is professional. More

by FNAJAFI Verified Customer Verified Customer

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Excellent service experience at Mercedes-Benz Service. The staff was professional, courteous, and efficient from start to finish. Everything was explained clearly, the service was completed on time, and t The staff was professional, courteous, and efficient from start to finish. Everything was explained clearly, the service was completed on time, and the overall experience felt smooth and well-organized. Truly top-tier customer service. More

by MANJIT.TOOR Verified Customer Verified Customer

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