Mercedes-Benz of Valencia

Excelente, atención el Vendedor nos hizo sentir muy agradable y nos explicó todo muy bien . Felicitaciones por tener personas con buenos valores agradable y nos explicó todo muy bien . Felicitaciones por tener personas con buenos valores More

This is truly the worst dealership anyone can purchase a car from, I purchased a G-wagon and it completely broke down less than 90 days and less than 500 miles, I was assured the vehicle was completely insp car from, I purchased a G-wagon and it completely broke down less than 90 days and less than 500 miles, I was assured the vehicle was completely inspected at the time of my purchase, a complete lie. I have been waiting on the dealership to contact me regarding the 2 different inspections I received and how can a 80k car break down in less than 90 days and now I have a bill over 3k, parts glued together, things unheard of with a car from a dealership I will try all I can to be heard about this unfair treatment, I will not stop, if you truly want to be appreciated and not robbed for your purchase please do not purchase anything from this dealership. I do hope someone would be professional and contact me about receiving a car not fit for sale More

I like that you had a selection and that ev in sales was able to locate some other options and had a car shipped to us, though we did not buy the used van, we did come back and buy a new one. I want to say able to locate some other options and had a car shipped to us, though we did not buy the used van, we did come back and buy a new one. I want to say the whole place made us feel welcomed from the moment we stepped on to the lot More

I would like to thank Joseph Aguila, Sidney Woolen, and Kasra Foroutan for their help with my recent Mercedes-Benz purchase. Joseph was my salesperson and stayed in communication throughout the process. Kasra Foroutan for their help with my recent Mercedes-Benz purchase. Joseph was my salesperson and stayed in communication throughout the process. He was friendly, professional, and always available when I had questions about the vehicle. Sidney helped structure the deal and worked with Joseph to get everything completed. He was straightforward and helpful whenever additional information was needed. The person who really impressed me after the sale was Kasra Foroutan. I had been promised a part for the vehicle, and rather than letting the issue fall through the cracks, he personally made sure it was located and shipped to me. That level of follow-through is something customers remember and appreciate. Buying a vehicle is a major decision, and good customer service matters. Joseph, Sidney, and Kasra all contributed to making sure I got into the vehicle I wanted and that outstanding items were taken care of afterward. Thank you all for your assistance and professionalism. More

My Sales executive, Joseph Aquila, was professional in all regards and exceptionally helpful. Moreover, the Finance Manager, Roddy Masihi, was equally helpful and accommodating in all respects. I would re all regards and exceptionally helpful. Moreover, the Finance Manager, Roddy Masihi, was equally helpful and accommodating in all respects. I would recommend the dealership without hesitation or reservation. More

Fantastic customer service! They took great care of my Sprinter van and kept me in the loop w/ the service from the get go. Turned the vehicle around very quickly. Definitely th They took great care of my Sprinter van and kept me in the loop w/ the service from the get go. Turned the vehicle around very quickly. Definitely the best Mercedes dealership SoCal I highly recommend. More

Excellent service, great communication with me, and timely. Very professional and I also appreciated the video inspection to see everything rather than just a piece of paper. timely. Very professional and I also appreciated the video inspection to see everything rather than just a piece of paper. More

My service writer Tamir was super helpful and the technician was very knowledgeable and explained everything thoroughly technician was very knowledgeable and explained everything thoroughly More

The Service team really took care of my wife’s vehicle and they even provided a loaner while the repairs were being made and they even provided a loaner while the repairs were being made More

I’ve been a customer for years, I have serviced all my Mercedes here and I’m very happy, customer service is great and I appreciate good communication. Mercedes here and I’m very happy, customer service is great and I appreciate good communication. More