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Toyota of Cleveland
McDonald, TN
5,617 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,617 reviews
July 25, 2026
They were hands down the best team! I chose this location because I have zero faith in Toyota of Chattanooga- worse sales team and very deceptive. Toyota of Cleveland just solidified a I chose this location because I have zero faith in Toyota of Chattanooga- worse sales team and very deceptive. Toyota of Cleveland just solidified a new customer. More
by Number One
Verified Customer
July 25, 2026
The best people and dealership around Cleveland, thanks Greg Bain and Shane Defoe and Mike, Justice Greg Bain and Shane Defoe and Mike, Justice More
by Bama
Employees Worked With
July 25, 2026
I was treated with a very polite and great young lady and she informed me that service department was a little heavy today and she would keep me advised as when my vehicle was being serviced and with in two she informed me that service department was a little heavy today and she would keep me advised as when my vehicle was being serviced and with in two hours I was on my way home! Very pleased with time and service!👍 More
by bigerv15
July 25, 2026
Alfred is the kind of salesman everyone needs! Okay maybe not everyone one! 🤣 But seriously he is a great salesman goes above and beyond for his customers. This was the 6th vehicle that our famil Okay maybe not everyone one! 🤣 But seriously he is a great salesman goes above and beyond for his customers. This was the 6th vehicle that our family has purchased from him in the last 10 years! We love Alfred and all of the team at Cleveland Toyota Melanie More
by Meldpedigo
July 23, 2026
Toyota was quick and very friendly. They were not pushy. They gave the facts. Callaway and Taylor were great! They were not pushy. They gave the facts. Callaway and Taylor were great! More
by rebecca9151988
July 23, 2026
Working with Kenny was wonderful. They were quick with paperwork and took the time to explain every feature of my vehicle. They are such a nice group of people. They were quick with paperwork and took the time to explain every feature of my vehicle. They are such a nice group of people. More
by SISBACHA
Employees Worked With
July 23, 2026
Alfred truly listened to all my concerns I had with my old vehicle and he was able set me up with a new vehicle that was perfect for me! He took the time to go above and beyond with resolving the issue I old vehicle and he was able set me up with a new vehicle that was perfect for me! He took the time to go above and beyond with resolving the issue I was having. I HIGHLY recommend going to see Alfred! More
by Lauren
July 22, 2026
Hands down the best dealership around. Amazing hospitality and do everything they can to get you in what you want. This is our second vehicle from them and just like the first time it was Amazing hospitality and do everything they can to get you in what you want. This is our second vehicle from them and just like the first time it was the easiest car buying experience. I can’t say enough great things about them. If you are in the market for a vehicle they should be your first and only stop! More
by ALLENBCHASTAIN
July 22, 2026
Always pleased with the service. Jason "Rosco" sold me the Rav a few years ago. He is a stellar individual, as always! Jason "Rosco" sold me the Rav a few years ago. He is a stellar individual, as always! More
by g3andrea
Employees Worked With
