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Toyota of Cleveland
McDonald, TN
5,617 Reviews
Welcome to Toyota of Cleveland, where delivering an exceptional customer experience is our top priority.
Whether you're shopping for a new Toyota, or one of our quality pre-owned vehicles, our knowledgeable and friendly team is committed to making your purchase simple, transparent, and enjoyable. We believe in honest pricing, clear communication, and treating every customer like family.
Our dedication to customer satisfaction has made Toyota of Cleveland the highest-rated Toyota dealership in Tennessee on DealerRater for eight consecutive years. We're also proud to have been named the National Toyota DealerRater Dealer of the Year, recognizing our commitment to providing one of the best dealership experiences in the country.
In addition, Toyota of Cleveland has earned Toyota's prestigious President's Award, one of the manufacturer's highest honors for excellence in customer satisfaction and dealership performance.
We look forward to earning your business and showing you why thousands of customers continue to choose Toyota of Cleveland. Call us today at (423) 664-9715 to schedule your VIP appointment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 5,617 reviews
Verified Customer
July 27, 2026
Great experience from start to finish. Nathan was very professional and attentive. He's pretty cute, too! Nathan was very professional and attentive. He's pretty cute, too! More
by SLADE0579
July 26, 2026
Excellent customer service. Very knowledgeable of the cars/trucks. We will definitely be back to get another truck with Calloway again! Very knowledgeable of the cars/trucks. We will definitely be back to get another truck with Calloway again! More
by Jordan Taylor
July 26, 2026
Fast and friendly. Easy to schedule appointments and great communication with me via text and email. Easy to schedule appointments and great communication with me via text and email. More
by WJROB5
Employees Worked With
July 26, 2026
wait time was acceptable even though they said they were very busy. dot dot dot very busy. dot dot dot More
by LMWHITERE
Employees Worked With
July 26, 2026
The service department personnel very courteous and helpful and up to date on ther knowledge of the autos they service helpful and up to date on ther knowledge of the autos they service More
by WALKEBIL
July 25, 2026
They addressed all of my concerns Friendly and helpful. Went the extra mile to help figure out the issue. Went the extra mile to help figure out the issue. More
by SWEETD3842
July 25, 2026
Working with Alfred and Toyota of Cleveland was a dream! I would recommend it to anyone! It was seamlessly and easy! I would recommend it to anyone! It was seamlessly and easy! More
by parisaria
