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Toyota of Cleveland

McDonald, TN

5.0
4,526 Reviews
Toyota of Cleveland looks forward to serving you! Toyota of Cleveland is the proud recipient of Toyota's top honor: 2019 Toyota Dealer President's Award. We are also your 2018, 2019, and 2020 Tennessee Toyota DealerRater Dealer of the Year! Toyota of Cleveland offers the following models: New Toyota, Certified Toyota, and a large selection of Pre-owned vehicles. We offer Full Transparency Purchasing Experience. Our Toyota of Cleveland staff is knowledgeable and friendly with years of experience! Call 423-664-9715 to schedule your VIP appointment!
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3560 Village North Blvd SW

McDonald, TN

37353

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Showing 4,526 reviews

May 15, 2024

We had a great experience with Toyota of Cleveland! We felt great about the vehicle we were getting, and Jason was the easiest to work with. Would recommend the dealership and seeing Jason Keith to an More

by Sam Willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Cleveland responded

Sam, it's great to know you had a positive experience with Jason at Toyota of Cleveland! We appreciate your recommendation and we're here if you need anything else. Enjoy your new vehicle!

May 15, 2024

Shane is hands down the best sales mgr there is. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. More

by MerrMorris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Keith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Hawkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Cleveland responded

MerrMorris, it's fantastic to know that Shane has consistently provided you with top-notch service at Toyota of Cleveland. We're grateful for your loyalty and look forward to assisting you in the future!

May 15, 2024

Tyler G. helped us purchase our toyota 4runner. he was amazing! very kind and patient with us throughout the whole process! definitely will come back to this More

by ximenamendez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Alton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Cleveland responded

We're so glad to know that Tyler G. provided you with a great experience at Toyota of Cleveland! We appreciate your kind words and look forward to seeing you again in the future. Safe travels in your new 4Runner!

May 14, 2024

Great experience. Austin went above and beyond in every way. Thank you so much to Austin and the entire staff. More

by Cheryl.vitullo
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Monte' Burney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Owen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Toyota of Cleveland responded

Cheryl, we're delighted to know Austin and our team at Toyota of Cleveland provided you with a great experience. Thanks for your kind words!

May 14, 2024

Best experience I’ve ever had buying a vehicle, they went above and beyond for us, Thank you Matt! You were a great salesman to work with! More

by Tgm8460
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crystal Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Frady
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Cleveland responded

We're delighted to know you had a great experience with us at Toyota of Cleveland! Your kind words about Matt and our team are much appreciated. Thanks for choosing us for your vehicle purchase, enjoy the ride!

May 12, 2024

This is the 7th time my family and I have purchased from Toyota of Cleveland. All I can say is they are the same every time we have been there. The courtesy they show their customers is outstanding!!! More

by Jeff Hagin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ratledge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Chretien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Cleveland responded

Jeff, it's always a pleasure to see you and your family at Toyota of Cleveland. We're glad that Mike could make this seventh experience just as special! Thanks for the recommendation - we appreciate your continued support!

May 12, 2024

Great group of employees who made the car buying experience pleasant. Our sales person, the sale manager and the business person were all professional and just good folks. We were able to negotiat More

by jimobTN
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stockton Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michaela Timberlake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Cleveland responded

We're glad to know you had a pleasant car-buying experience with us at Toyota of Cleveland! It's great that our team could assist in getting you a good deal on your new truck. Thanks for the positive feedback, and enjoy your ride!

May 11, 2024

Mike “Iceman” was absolutely phenomenal! Please go see him as he is very professional and courteous. Toyota of Cleveland and Mike has definitely earned my business and I will be a customer f More

by Andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Burr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Cleveland responded

Andrew, we're so glad to know that Mike provided you with a phenomenal experience here at Toyota of Cleveland. We appreciate you giving us the opportunity to earn your business and look forward to working with you again in the future!

May 11, 2024

Clean, organized, and helpful from start to finish. Making car buying a complete breeze and no stress. More

by Bosslady073009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfred Odister
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Cleveland responded

We're delighted to know that your car buying experience at Toyota of Cleveland was stress-free and smooth. Thank you for sharing this positive feedback, we appreciate it!

May 09, 2024

From the time we drove on to the lot and met one of the salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any ques More

by Mary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane DeFoor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julien Allinder
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justice Goodner
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Stanesic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Cleveland responded

Mary, it's wonderful to know that John and Shane made your experience at Toyota of Cleveland so positive. We're glad they could help you find the perfect 4x4 for your family! Thanks again for choosing us and making the drive from Chatsworth.

May 10, 2024 -

Mary responded

Your welcome! We will be sending all of our friends and family your way.

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