Crystal Thompson
Crystal Thompson at Toyota of Cleveland

Crystal Thompson

Finance Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
305 Reviews

After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.

5.0

305 Reviews

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Dealership Experience

3 yrs, 9 mos

Industry Experience

19 yrs, 3 mos

Languages Spoken

English English

305 Reviews of Crystal Thompson

June 02, 2024

Dealership Rating
Employee Rating

Very helpful and knowledgeable for all the questions that I had. Jason was never pushy and got me what I wanted. More

by admtday20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane DeFoor, Jason Keith

Jun 03, 2024

Toyota of Cleveland responded

Thank you for the positive feedback! We're glad to hear Jason was helpful and knowledgeable during your visit at Toyota of Cleveland. Enjoy your new vehicle!

June 01, 2024

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The speed of attention to us as soon as we arrived was great. The attention to detail was very good. The deal we made was also good. More

by ppatterson48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 03, 2024

Toyota of Cleveland responded

Thanks for sharing your experience! We're glad to hear you appreciated the prompt attention and detailed service at Toyota of Cleveland. Enjoy your new vehicle!

May 14, 2024

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Best experience I’ve ever had buying a vehicle, they went above and beyond for us, Thank you Matt! You were a great salesman to work with! More

by Tgm8460
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin Chretien, Matthew Frady

May 15, 2024

Toyota of Cleveland responded

We're delighted to know you had a great experience with us at Toyota of Cleveland! Your kind words about Matt and our team are much appreciated. Thanks for choosing us for your vehicle purchase, enjoy the ride!

May 08, 2024

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Individuals within the dealership were personable and eager to provide a positive car buying experience. They demonstrated a collaborative effort to do the right thing. More

by susanacuff85
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Burr

May 09, 2024

Toyota of Cleveland responded

We're glad to know our team at Toyota of Cleveland was able to provide you with a positive car-buying experience. We always strive for collaboration and doing the right thing! Thanks for your review.

May 03, 2024

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Good customer service and nice employees! Had a great experience and smooth process with everything. Tyler Gibson helped us out the whole process and was the best! He often gave updates and w More

by ML
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Gibson

May 06, 2024

Toyota of Cleveland responded

We're glad to know you had a great experience with us at Toyota of Cleveland! It's fantastic that Tyler was able to assist and keep you updated throughout the process. Thanks for your kind words, we appreciate it!

April 29, 2024

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We were blessed when we met Alfred as we came in the door, and then he worked with us for several hours to purchase our Grand Highlander. We were able to trade two vehicles in, and that brought our tax More

by rtrdpilot
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Apr 30, 2024

Toyota of Cleveland responded

We're so glad to know that Alfred was able to assist you in finding your Grand Highlander at Toyota of Cleveland! It's great hearing about the positive impact on your tax bill. We appreciate any recommendations and look forward to serving your family and friends in the future!

April 25, 2024

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Everyone there was very friendly. The salesman was a good guy and not pushy like others tend to be. Very nice and clean establishment too. More

by daniel
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Cox

Apr 26, 2024

Toyota of Cleveland responded

Daniel, we're glad to know you had a positive experience with our team at Toyota of Cleveland. We always aim for friendly service and a comfortable environment. Thanks for the review!

April 21, 2024

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They were are all genuinely amazing people to work with, and they made sure I got what I wanted. More

by Jake S.
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Recommend Dealer
Yes
Apr 22, 2024

Toyota of Cleveland responded

Jake, thank you for trusting Toyota of Cleveland with your business!

April 20, 2024

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Employee Rating

Greg Bain is an Amazing employee at Toyota of Cleveland. From beginning to end EXCEPTIONAL CUSTOMER SERVICE!! More

by Jinathompson51
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Gregg Bain

Apr 22, 2024

Toyota of Cleveland responded

We're delighted to know that you had an exceptional experience with Greg & the team here at Toyota of Cleveland. Thanks for the wonderful review!

April 20, 2024

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Employee Rating

Great experience. Mike Burr done an amazing job listening to my needs and finding me the perfect car! More

by Ashley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Burr

Apr 22, 2024

Toyota of Cleveland responded

Ashley, we're so glad to know that Mike was able to help you find the perfect car at Toyota of Cleveland. Thanks for sharing your great experience with us!

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