After working in a BHPH industry for almost 16 years, I recently joined the Toyota of Cleveland family. It is my goal to make each individual sales process as smooth and enjoyable as possible, ensuring you have a pleasant experience. I love working with people and making a difference in each person's day.
Read more449 Reviews
Write a ReviewDealership Experience
5 yrs, 10 mos
Industry Experience
21 yrs, 4 mos
Languages Spoken
English
449 Reviews of Crystal Thompson
July 19, 2026
We had a great experience buying a used car at this dealership. Their staff is friendly and honest. They made sure everything was taken care of and we love the car. dealership. Their staff is friendly and honest. They made sure everything was taken care of and we love the car. More
Other Employees Tagged: Tyler Ratledge, Josh Howard
July 16, 2026
This is the third vehicle that we have bought at this dealership. Nate sold us our first 2 and Ethan was our salesman this time. They are both wonderful! Crystal in financing is the best. It was a joy dealership. Nate sold us our first 2 and Ethan was our salesman this time. They are both wonderful! Crystal in financing is the best. It was a joy to work with everyone at Toyota of Cleveland. More
Other Employees Tagged: Justin Chretien, Nathan Walker , Ethan Thompson (Sales)
July 15, 2026
Everything was good. Very helpful and knowledgeable about vehicle and its accessories. Finance process was very easy. Very helpful and knowledgeable about vehicle and its accessories. Finance process was very easy. More
Other Employees Tagged: Tyler Ratledge, Daegan Harris
July 15, 2026
Alfred is a 5 star employee in every way! I bought my second car through Toyota of Cleveland, but my first car with Alfred and was so impressed with how he made sure I got the exact car I wa I bought my second car through Toyota of Cleveland, but my first car with Alfred and was so impressed with how he made sure I got the exact car I was looking for. In my history of purchasing cars so many sales people want to make the deal regardless of what the customer wants, but Alfred listened to my request and made it happen. He goes above and beyond in my opinion and I would highly recommend Alfred to anyone looking for a car. More
Other Employees Tagged: Alfred Odister
July 14, 2026
Alfred is by far the best salesman I have ever worked with. We have now purchased 2 cars from him. He is knowledgeable, patient, friendly, honest and caring. His commitment to you and your car does not with. We have now purchased 2 cars from him. He is knowledgeable, patient, friendly, honest and caring. His commitment to you and your car does not end when you leave the lot with your new car. He continues to offer help and support for years to come. We will always shop with Alfred and everyone at Toyota of Cleveland. More
Other Employees Tagged: Alfred Odister
July 01, 2026
Such a great company! They were the easiest to work with and valued our business. Will go back! They were the easiest to work with and valued our business. Will go back! More
Other Employees Tagged: Stockton Coffey, Josh Howard
June 17, 2026
I cannot say enough good things about Alfred! He helped me purchase my very first car by myself, and he made the entire experience so much easier than I ever imagined. Buying a car can feel over He helped me purchase my very first car by myself, and he made the entire experience so much easier than I ever imagined. Buying a car can feel overwhelming, but Alfred was patient, knowledgeable, and genuinely invested in helping me make the best decision for my needs. He took the time to answer all of my questions, explain my options, and worked hard to help me get the best financial deal possible. At no point did I feel pressured—just supported and informed every step of the way. What meant the most was knowing that Alfred truly cared about helping me find the right vehicle and a payment plan that fit my budget. His honesty, professionalism, and kindness made all the difference. If you’re looking for someone who will go above and beyond for you, I highly recommend Alfred. Thank you for helping make my first car-buying experience such a positive and memorable one! More
Other Employees Tagged: Keith Jackson, Alfred Odister, Alfred Odister
June 17, 2026
Dustin was great to work with. He helped us find what we wanted. When it came time to take delivery there were no unexpected costs He helped us find what we wanted. When it came time to take delivery there were no unexpected costs More
Other Employees Tagged: Dustin Shrader
June 16, 2026
This dealership is great and I have purchased multiple vehicles from here over the years. Alfred is my go to guy! vehicles from here over the years. Alfred is my go to guy! More
Other Employees Tagged: Alfred Odister
June 10, 2026
I had a wonderful experience with this dealership. Josh was very knowledgeable and helped me with the purchase of my new car. I would highly recommend Toyota of Cleveland and Josh to anyone! Josh was very knowledgeable and helped me with the purchase of my new car. I would highly recommend Toyota of Cleveland and Josh to anyone! More
Other Employees Tagged: Josh Howard

