Justin Chretien
Justin Chretien at Toyota of Cleveland

Justin Chretien

General Sales Manager

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

5.0
458 Reviews
5.0

458 Reviews

Write a Review

458 Reviews of Justin Chretien

July 16, 2026

Dealership Rating
Employee Rating

This is the third vehicle that we have bought at this dealership. Nate sold us our first 2 and Ethan was our salesman this time. They are both wonderful! Crystal in financing is the best. It was a joy More

by chevycowboy1963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Walker, Crystal Thompson , Ethan Thompson (Sales)

Jul 16, 2026

Toyota of Cleveland responded

It’s great that Nathan assisted with your first two vehicles and Crystal delivered outstanding financing support. Congratulations on your new Toyota Tundra and thank you for returning to us. We look forward to helping you again. Justin Chretien General Sales Manager 423-664-9715

July 15, 2026

Dealership Rating
Employee Rating

This dealership was outstanding to work for, and provided one of the best car buying experiences I have ever had. The staff was friendly, the environment was clean and relaxed, and the transparency and servi More

by pat foster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Julien Allinder, Nathan Walker

Jul 15, 2026

Toyota of Cleveland responded

It’s wonderful to hear that purchasing your used Toyota Camry Hybrid was an outstanding experience. We’re glad our friendly team and inviting environment made you feel at ease and that our transparent approach met your expectations. Thank you for sharing your feedback, and we look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

Jul 15, 2026

Toyota of Cleveland responded

Hi Pat! Thank you for the wonderful feedback! We're thrilled to hear you had such a positive car-buying experience at Toyota of Cleveland. We appreciate your support and look forward to serving you again in the future!

June 23, 2026

Dealership Rating
Employee Rating

Josh Howard was wonderful, as was everyone at the dealership. He treated us respectfully and was very kind and easy to work with! This dealership is in customer service assisting you in your vehicle More

by SHARONFURROW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Josh Howard

Jun 23, 2026

Toyota of Cleveland responded

Hearing that Josh and our team treated you respectfully and kindly really makes us proud. Congratulations on your used GMC Yukon purchase. Thank you for recommending us and enjoy your new ride. Justin Chretien General Sales Manager 423-664-9715

June 19, 2026

Dealership Rating
Employee Rating

Looking for a new ride? Go see Alfred at Toyota of Cleveland! He’s honest, hardworking, and genuinely cares about his customers. He made the process simple and enjoyable. I More

by TALENA522
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2026

Toyota of Cleveland responded

Thank you for recommending Alfred and our team, Talena. We are thrilled to hear that you enjoyed the process from start to finish. See you next time at Toyota of Cleveland!

June 05, 2026

Dealership Rating
Employee Rating

You couldn't ask for better people. Toyota of Cleveland helped me navigate the car buying process seamlessly. More

by Tiffany R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justice Goodner, Matthew Frady

Jun 05, 2026

Toyota of Cleveland responded

It’s wonderful to hear our team made the car-buying process seamless for you. Thank you for choosing us for your new Toyota and sharing your feedback. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

Dealership Rating
Employee Rating

Austin is extremely knowledgeable about the process of of purchasing and trade ins. Made the process very easy. More

by lesliejoallen1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Austin Calfee

May 31, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and congratulations on your new Toyota 4Runner. We’re glad Austin’s expertise in trade-ins and the buying process made everything easy for you. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

Dealership Rating
Employee Rating

Very professional and knowledgeable about features. Service was great. Austin Calfee listened to what I was looking for and kept me informed of cars that were available or coming available soon over a More

by patvarley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

Thank you for choosing a used Toyota RAV4 and for sharing your experience. Austin kept you informed over six months, Joey ensured everything moved along smoothly, and Justice made financing clear and easy with detailed warranty explanations. We’re glad the digital pad simplified the paperwork and that you felt supported without any pressure. Justin Chretien General Sales Manager 423-664-9715

May 29, 2026

Dealership Rating
Employee Rating

Best auto dealership in the Tri-state area. Excellent selection. Competitive pricing. Puts customer concerns first, making sure all my concerns were met (and I had several!) More

by russell25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 29, 2026

Toyota of Cleveland responded

We’re honored you consider us one of the top Toyota dealerships in the Tri-state area with our wide selection and competitive pricing. Crystal and the team appreciate the opportunity to address all your concerns and help you drive off in your new Toyota with confidence. Let us know anytime we can assist you again. Justin Chretien General Sales Manager 423-664-9715

May 22, 2026

Dealership Rating
Employee Rating

10/10 recommend Toyota of Cleveland. Best buying experience ever. Make sure you ask for Austin. More

by Guythatdrove4hours
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Taylor Alton, Austin Calfee

May 22, 2026

Toyota of Cleveland responded

Your feedback made our day! Thanks for the five-star review! – Toyota of Cleveland

May 11, 2026

Dealership Rating
Employee Rating

Thank you for being considerate of all my needs! I appreciate all of the team! More

by BRITTANYHUGHES0825
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 11, 2026

Toyota of Cleveland responded

We’re delighted to know our team addressed all of your needs during your recent Toyota Highlander purchase. Thank you for acknowledging everyone’s efforts. Let us know if there’s anything else we can help you with. Justin Chretien General Sales Manager 423-664-9715

1
...

Dealership Inventory (185 Vehicles)

used 2023 Ford Bronco car, priced at $50,890
2023 Ford Bronco
used
Eruption Green Metallic exterior
Automatic
Four-wheel Drive
used 2026 Toyota Camry car, priced at $35,890
2026 Toyota Camry
used
Heavy Metal exterior
Automatic
Front-wheel Drive
new 2026 Toyota Tacoma car, priced at $53,830
2026 Toyota Tacoma
new
Bronze Oxide exterior
Automatic
Four-wheel Drive
new 2026 Toyota Tundra car, priced at $68,370
2026 Toyota Tundra
new
Magnetic Gray Metallic exterior
Automatic
Four-wheel Drive
used 2024 Nissan Rogue car, priced at $29,890
2024 Nissan Rogue
used
Everest White Pearl exterior
Automatic
All-wheel Drive
new 2026 Toyota Tacoma car, priced at $45,622
2026 Toyota Tacoma
new
Ice Cap exterior
Automatic
Four-wheel Drive