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Anthony Durbin
Anthony Durbin at Toyota of Cleveland

Anthony Durbin

Service Advisor

Toyota of Cleveland

3560 Village North Blvd SW
McDonald, TN 37353

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Specialties & Trainings

TOYOTA EXPRESS MAINTMENCE

94 Reviews of Anthony Durbin

July 17, 2026

Dealership Rating
Employee Rating

Allison and the vehicle tech were right on top of things and kept me informed forthwith More

by markdupell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alison Smith

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Jul 17, 2026

Toyota of Cleveland responded

We appreciate your 5-star feedback! Alison and our technician are glad to have kept you informed throughout the service of your Toyota Grand Highlander Hybrid. Justin Chretien General Sales Manager 423-664-9715

June 29, 2026

Dealership Rating
Employee Rating

Organized, helpful, always notifies me of need services and when the dealership has sales on tires and service. Easy to deal with More

by Llrbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia

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Jun 29, 2026

Toyota of Cleveland responded

We appreciate your feedback on our organized approach and timely service alerts. It’s great to know that scheduling maintenance for your Toyota Prius Prime and tire promotions has been easy. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

June 18, 2026

Dealership Rating
Employee Rating

I have been coming to this dealership for the last 16 years and have always had a positive outcome. I have dealt with the service department since 2010 and they always have good craftsmanship and decent More

by LEO.FERG13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Keith Jackson, Susan Tubbs, Jason Keith, Julien Allinder, Luis Mendez, Angelia Caronia, Kenny Jones, Alison Smith

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Jun 18, 2026

Toyota of Cleveland responded

It’s fantastic to hear that our service department and sales team have supported your Toyota Tundra needs for 16 years. We’re glad our technicians’ craftsmanship and fair pricing have kept your maintenance and purchase experiences positive. Thank you for your continued loyalty and for trusting us with your last four vehicles. Justin Chretien General Sales Manager 423-664-9715

June 12, 2026

Dealership Rating
Employee Rating

My service was quick and easy Thank to Mike for setting it all up Ed More

by EDSULLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andy Peek, Angelia Caronia, Michael Hampton

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Jun 12, 2026

Toyota of Cleveland responded

Thank you for sharing that our service on your Toyota Highlander was swift and straightforward. We appreciate your mention of the team member who arranged your appointment. Please reach out if you need further assistance. Justin Chretien General Sales Manager 423-664-9715

June 11, 2026

Dealership Rating
Employee Rating

Great place to get your truck serviced. The people there are very professional and get things done in a timely manner More

by gcljd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Michael Hampton, Alison Smith

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Jun 11, 2026

Toyota of Cleveland responded

Reading this makes us proud to know your Toyota Tundra received professional attention on schedule. Our team works diligently to keep our service efficient. Thank you for sharing your positive experience. Justin Chretien General Sales Manager 423-664-9715

May 30, 2026

Dealership Rating
Employee Rating

You're service department is awesome 👌 They have been friendly, helpful, and gone above and beyond to make sure our air conditioning was fixed and working perfect. And all covered with the great warranty More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Julien Allinder, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 30, 2026

Toyota of Cleveland responded

We’re delighted our service department provided friendly and helpful assistance to get your Subaru Crosstrek Hybrid’s air conditioning running perfectly under warranty. Thank you for recognizing our team’s efforts. We look forward to serving you again. Justin Chretien General Sales Manager 423-664-9715

May 15, 2026

Dealership Rating
Employee Rating

Great service ! Did everything I needed I love how they offer snacks and drinks while you wait . Very friendly and helpful . More

by ANGELGEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Andy Peek, Luis Mendez, Angelia Caronia, Michael Hampton, Matthew Reagan, Alison Smith , Eddie Shadgett

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May 15, 2026

Toyota of Cleveland responded

Thank you for bringing your Camry Hybrid in for service and for sharing your positive feedback. We’re glad you enjoyed the snacks and drinks and found our team friendly and helpful. Justin Chretien General Sales Manager 423-664-9715

May 10, 2026

Dealership Rating
Employee Rating

Very fast. Have used them since I bought my truck new at this location. Great folks in service department. More

by Joann323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Angelia Caronia, Michael Hampton

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May 10, 2026

Toyota of Cleveland responded

Thanks for bringing your Tacoma back for service. We’re glad our team could get you in and out so quickly. We look forward to assisting with your next maintenance visit. Justin Chretien General Sales Manager 423-664-9715

May 01, 2026

Dealership Rating
Employee Rating

Over the years I've purchased three cars from Toyota of Cleveland. Even though they are 45 miles from my home, I keep coming back. The lservice has been excellent and when I have complaints they have calle More

by DLRWEST55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tom Trout, Luis Mendez, Angelia Caronia

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May 01, 2026

Toyota of Cleveland responded

It’s wonderful to see your loyalty over three Toyota purchases despite the 45-mile drive. We’re pleased our team’s follow-up calls and service on your Camry resolved any concerns. We look forward to your next visit. Justin Chretien General Sales Manager 423-664-9715

April 29, 2026

Dealership Rating
Employee Rating

Great service on a product the seldom needs anything beyond routine maintenance. Thanks to Jason (Rosco) in service and Nathan in sales for staying committed well after the sale is finalized! More

by PASTORPAT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Keith, Nathan Walker

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Apr 30, 2026

Toyota of Cleveland responded

Thank you for the five-star rating and for trusting our team with your Toyota Tundra’s routine maintenance. We’re glad Jason and Nathan stayed committed even after the sale. We look forward to assisting you again. Justin Chretien General Sales Manager 423-664-9715

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