Shane DeFoor

Shane is hands down the best sales mgr there is. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. We have bought several vehicles from him and will never purchase from another location. Top notch sales and service. More

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From the time we drove on to the lot and met one of the salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any ques salesman by the name of John Stanesic, we knew we were in the right place. He introduced himself and let us know he would be happy to answer any questions. He respected our space and let us look in peace. He stayed close by and was there when we needed him. We had just left other dealerships due to the high pressure sales that made us feel like we were road kill and they were buzzards flying around ready to make a dive. John made us feel at ease and even went out of his way to make our disabled daughter feel a part of the process and that her questions were important as well. We purchased a Toyota 4 runner and John and the Sales Manager, Shane, went above and beyond to make sure it was what we wanted. They made it stress free as if we were sitting down at a table with family. From the beginning to the end we could not of been happier. I highly recommend Toyota of Cleveland and their team. Thanks again John for helping us find the right 4x4 for our family. It was definitely worth the drive from Chatsworth. More

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It was a great experience! Everyone that we came in contact with was very friendly and helpful!! Michaela Timberlake and Tyler Gibson were our sales consultants. They were both Everyone that we came in contact with was very friendly and helpful!! Michaela Timberlake and Tyler Gibson were our sales consultants. They were both great! Tyler ended us helping us a bit more because Michaela had another customer when we came in. Tyler was very knowledgeable and so easy to work with! He was awesome! I would also like to mention Shane Defor, Joey Abdullah and Justice Goodner. They each helped in making our buying experience GREAT! More

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They were really awsome and helped us get into the right vehicle for the right price! vehicle for the right price! More

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Fidel was super helpful in making the whole process as smooth as possible. He went out of his way to make sure we were satisfied and got the car we wanted. Shane and Justice were extremely helpful as well smooth as possible. He went out of his way to make sure we were satisfied and got the car we wanted. Shane and Justice were extremely helpful as well. I would recommend this team and Toyota of Cleveland to anyone. Their hospitality and generosity is unmatched! More

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It was a pleasure working with all members of the Toyota team. Fidel was my salesman, he was very professional and knowledgeable in every car I looked at and made my entire process a delight. Shane and Tyle team. Fidel was my salesman, he was very professional and knowledgeable in every car I looked at and made my entire process a delight. Shane and Tyler went above and beyond to help me make a perfect decision on my new ride. Julien made the financial aspect a breeze. All other team members were so polite and welcoming, you can tell they really enjoy working here! I will never shop anywhere else for a car! More

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Best experience yet buying a new vehicle. These guys went above and beyond my expectations. I would definitely recommend working with these guys for anyone wanting a new vehicle. They made i These guys went above and beyond my expectations. I would definitely recommend working with these guys for anyone wanting a new vehicle. They made it easy and stress free. Salesman - Kenny Jones ☆☆☆☆☆ Sales manager - Shane Defoor ☆☆☆☆☆ Finance - Taylor Alton ☆☆☆☆☆ Thanks again for helping me when I was in need. More

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Great customer service! Mike was great in helping me out to choose my car! I will truely refer Mike to my family and friends. Mike was great in helping me out to choose my car! I will truely refer Mike to my family and friends. More

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I was happy with my experience and the people who i worked with were friendly and considerate. worked with were friendly and considerate. More

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THE MOST KNOWLEDGEABLE AND FRIENDLY PLACE I HAVE EVER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER BEEN. FROM THE SALES REP TO THE FINANCE DEPTMENT IT WAS SUPER More

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