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Toyota Direct - Service Center

Columbus, OH

4.2
758 Reviews

758 Reviews of Toyota Direct - Service Center

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August 31, 2024

La atención y las instalaciones son excelentes , el personal muy respetuoso con gran amabilidad los recomiendo el 100% More

by agueroemisael2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Icee is the best. She must have a great drive manager. I will only take my cars to Spicee Icee. More

by jjrodock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Caleb is very understanding and has taken great care of my vehicle while it is at the shop. More

by cbird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Deppen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Santos
August 31, 2024

I feel confident that my car is taken care of by the knowledgeable service team at Toyota Direct. Nice waiting area! More

by j3millermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Hessel
August 30, 2024

Toyota Direct is the only place I'd have do maintenance and/or repairs on my Toyota (I bought it there, too.). More

by janberardi
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I keep coming back. Good service for the price. I wish they washed my car. More

by luanda_c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Loyal treatment over the years as I bought and serviced my Highlander at Toyota Direct. Fair pricing and always available when I need my Toyota experts. Miss the car wash, only reason for 4 starts More

by tylertrippier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

There care for all customers they do quick all they ask you what need next we really appreciate More

by maalimkululo20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rodock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

Jim was super nice, got me in and out very quickly. Thank you so much! More

by kathyamartin9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larissa Sanker
August 30, 2024

Communication was great. Work was done well and on time. Cost was on par or less than other places I called. More

by canales62001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Elgin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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