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Toyota Direct - Service Center

Columbus, OH

4.1
552 Reviews

552 Reviews of Toyota Direct - Service Center

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August 29, 2024

I appreciate the kindness that the maintenance staff shows whenever I bring my car in. This trip was no different More

by creolelady6103
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

I trust Chris Grossman at Toyota Direct based on his experience and extensive knowledge. Chris has integrity and I rely on his advice for my vehicle’s maintenance and repairs. I highly recommend Chris. More

by jjurkuta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Yes, I would recommend this service department. Everything was great including the lounge area for waiting on the vehicle. More

by seraph174
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Cottone
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Happy that I am albe to set up an appointment with the Tech that I prefer to service my vehicle. Thanks Direct. More

by dastygler
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sayre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dariush (Dee) Nabavi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Lyn Ronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Orderly and quick to finish services. So I didn't have to wait forever. Thanks More

by elernondum2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maggie Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Grossman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mindy Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Marnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karly Bowers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kotich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2024

Toyota Direct is one step solution for all the services and they have good infra with best facility. I wanted to comment on Caleb Meyer who is very friendly and answered all the questions patiently. More

by Yasin Sharif
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caley Meyer
August 27, 2024

She does a great job and in a timely fashion. She listened to my concerns. Thanks More

by Rdoddroe007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rufus Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erika Almanza
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Fantastic service from a tall young man named Caleb. He listened to me and found a great solution for me and my wallet. Make sure you ask for him. I won't talk to any other service person going forward. More

by Kathryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Every time I go to Toyota Direct for a concern about my car , Isatu J. makes sure it is resolved. When I see her, I’m in peace. I definitely recommend her. Isabelle B More

by isabangoura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isatou Jahateh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

I took my car to Toyota Direct for service and Cliff was very attentive and helped me with all of my needs. My kids loved the slushy machine too. More

by camryowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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