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Toyota Direct
Columbus, OH
2,413 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,413 reviews
August 01, 2025
Great service. The lounge was great. I will return. For future services. Cliff was great The lounge was great. I will return. For future services. Cliff was great More
by Vinegar strokes
Verified CustomerEmployees Worked With
August 01, 2025
Great job as always. Scheduling good; service good; turn around time good; usual great job. Scheduling good; service good; turn around time good; usual great job. More
by dgaitten1967
Employees Worked With
August 01, 2025
Had a great experience with Liam! He answered our questions and was very patient with us while we talked. The test drive experience was far superior to some other dealers we visited. He answered our questions and was very patient with us while we talked. The test drive experience was far superior to some other dealers we visited. The entire experience was relaxed, low pressure, and informative. Liam seemed like he genuinely wanted us in the best car for us. Financing was a breeze and the person (I feel terrible I can't remember his name) was super nice and gave us all the options without pressuring us. We're happy with our rate and the bank. We bought a Camry and we are very happy with it! We will definitely recommend Toyota Direct and we will certainly be back! More
by ryanc605
Employees Worked With
Liam
August 01, 2025
I keep coming to this dealership because of Chris Grossman and how above and beyond he cares for his customers. Grossman and how above and beyond he cares for his customers. More
by JackMar
Employees Worked With
July 31, 2025
Really are very nice people. They are doung their job perfectly. I would say thanks They are doung their job perfectly. I would say thanks More
by jabar.faraj
Employees Worked With
July 30, 2025
Since purchasing my Tacoma in 2018 I’ve chosen Toyota Direct as my service provider even though there is a Toyota dealership just down the road. I appreciated the no pressure sale when I bought the truck Direct as my service provider even though there is a Toyota dealership just down the road. I appreciated the no pressure sale when I bought the truck and the Service Department has been informative without being pushy. This approach is much appreciated as they let the vehicle sell itself as well as expect the owner to understand and stay on top of service requirements. Thank you. More
by Brad McClain
Employees Worked With
July 30, 2025
Efficient service staff at Toyota Direct. I especially like the video from when my car was being serviced. I especially like the video from when my car was being serviced. More
by marshallkaren29
Employees Worked With
July 29, 2025
Mindy was GREAT! Very friendly. My expectations are always met when bringing my vehicle in for any maintenance, so THANK YOU staff! Very friendly. My expectations are always met when bringing my vehicle in for any maintenance, so THANK YOU staff! More
by Ty52
Employees Worked With
