Toyota Direct

Chris Grossman and J. R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make i R. Kenney could not have been more perfect in their service, advice, value, and assistance they provided - employees like them (and Mindy HIll) make it easy to get my service at this dealership, even though it's not convenient for me to get to. The only reason I didn't give 5 stars rating is that services always seem to take longer than I think it should, but the service is always reliable, and seems to have become competitively priced. And the waiting room is comfortable and clean. Thanks Chris, J.R. and Mindy! More

Dealership is great. Direct Drive sold me the worst car in 60 years. Since February 24 I have spent $600 in repairs. Oh and the worthless warranty they sold me covered no Direct Drive sold me the worst car in 60 years. Since February 24 I have spent $600 in repairs. Oh and the worthless warranty they sold me covered nothing. The fix at your shop was loose sparkplugs that Direct Drive left loose when repairing an oil leak. I will never step foot on that property and everyone who works at Columbus City schools will be told how they sold me a lemon and a worthless warranty. The Better Business Bureau is also going to hear about their shotty business. When I bought a used car from your lot many years ago I was treated with respect and no push to purchase a warranty. I'm sorry to run this on you but I couldn't even get anyone to answer the phone at Drive Direct or a full mailbox. A very 😡 mad at drive Direct not at you Sherman Roberts Shermanroberts69@gmail.com 614-371-8438 More

Maggie filled in for Chris Grossman (our regular rep). She was personable, solicitous, and great. Thanks for the considerate service always! She was personable, solicitous, and great. Thanks for the considerate service always! More

Hands Down best experience from first call until we sign, i would recommend them to my friends i would recommend them to my friends More

Great service and overall experience was good. Team looked for options to ensure we were satisfied with our purchase. Team looked for options to ensure we were satisfied with our purchase. More

Sold me a car that shakes going down the road and a tire that is severely damaged where you can see the metal in the sidewall. that is severely damaged where you can see the metal in the sidewall. More

asked for a toyota hat with purchase ! salesman said dealer wont pay for anything extra always got a free hat from other dealers salesman said dealer wont pay for anything extra always got a free hat from other dealers More

Drove over from Indianapolis to look at a base model RAV4. We ended up purchasing another RAV4 sight unseen. It was a fantastic deal with all the options we needed plus some. Islam was very knowledgeabl RAV4. We ended up purchasing another RAV4 sight unseen. It was a fantastic deal with all the options we needed plus some. Islam was very knowledgeable and courteous to us. He helped facilitate the fantastic deal that we received on the new SUV. Very pleased! More

This is my 10 lease malek and Islam are very good guys they make it easy and very simple they make it easy and very simple More

La atención y las instalaciones son excelentes , el personal muy respetuoso con gran amabilidad los recomiendo el 100% personal muy respetuoso con gran amabilidad los recomiendo el 100% More