Toyota Direct
Columbus, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The. Service from Toyota Direct is wonderful. I feel like I am not being sold extras. All the people I have dealt with have been very nice and polite. Th Service from Toyota Direct is wonderful. I feel like I am not being sold extras. All the people I have dealt with have been very nice and polite. Thanks for everything. I will keep coming back. More
If I could give it negatives stars, I would 1,000% Customer service was absolutely terrible. My my car was in worst of a condition than it was when I left. You guys hiked up the price and told me it w Customer service was absolutely terrible. My my car was in worst of a condition than it was when I left. You guys hiked up the price and told me it would cost so much money when in fact all I needed was a a $2 clip from the dealership. I’ll be making a google review about this. I’ll also attach the repo was working with. According to other employers you have issues with this specific gentleman often. I purchase two vehicles with you guys. Me or my family will no long purchase or do business with you guys until that visit gets rectified. More
Ashiqur Rahman was great to work with. He obviously enjoys his job. He was professional and enthusiastic. He made me feel like he wanted the best for me. He obviously enjoys his job. He was professional and enthusiastic. He made me feel like he wanted the best for me. More
Thank you so much for the help! Always Great service! Really appreciate that! Happy Holidays! Always Great service! Really appreciate that! Happy Holidays! More
Certainly not the most nor the least in cost but always, prompt, friendly, and reliable. I know my car is getting serviced correctly. Waiting area is also accommodating for work when it’s a longer service c prompt, friendly, and reliable. I know my car is getting serviced correctly. Waiting area is also accommodating for work when it’s a longer service call. More
My problem was not fixed, but I was told it was. There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and ha There is a noise from something loose at the back of my car. It has been there since we got it last December. I've had it in twice for that, and have been told it was from the bar holding the cover over the back/trunk vibrating. They said when they took it for a drive with and without that cover, that the sound disappeared. So that was my problem. It was NOT! I brought my car home and took the bar and everything out of my car and took it for a drive. The noise is STILL there. I worry about the safety of my vehicle!! I would like for a mechanic to ride with ME while I drive and they sit in the back to listen and hear what I hear! More
Isatou Jahateh is an amazing professional service representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. representative Behalf of Toyota direct she always made high quality service. I would like to say Thank you Toyota Direct for your great service. More
Thanks for your prompt help in getting my mirror repaired! It was very much appreciated! repaired! It was very much appreciated! More
Every time I come here they offer me something I don't need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not need. I go strictly by Toyotas manual and what they recommend. I ask the person if this is a toyota recommended service they said yes Toyota did not recommend a carb. Cleaning and and spark plugs at 100,000 mi which was $495 which is ridiculous. More



